“When it comes to amenities, it’s all about security and convenience. Today’s residents want amenities that make their lives easier while still allowing them to feel safe.”

Tara Nguyen, property manager at Greystar

“Resident retention needs to be an obsession for every property manager. They need to ensure that their residents are satisfied and happy.”

Stacey Arias, ARM®, property manager at Kettler

“Property managers love these markets for obvious reasons: They have an easier time finding residents. But to keep them, you have to make them happy.”

Tarah Vela, asset manager at Hines Development