How to Add an Inactivity Message to Your Video Intercom

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Meredith Murray
Updated 4 min read
Used by more than 1 million, including the most trusted names in real estate
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Your ButterflyMX Video Intercom is often the very first thing a visitor or delivery person sees when they arrive at your property. This provides a unique opportunity to use your Video Intercom as a form of signage at the front of your building. If there’s anything you’d like a visitor or delivery person to know before entering your property, you can tell them here. This is called an inactivity message, and it can be added or changed at any time in the ButterflyMX OS.

 

How to add an inactivity message

  1. Log into the ButterflyMX OS
  2. Click ‘Inactivity Messages’
  3. Click ‘Add new’
  4. Select ‘Inactivity Message’ from the dropdown menu
  5. Write your inactivity message
  6. Choose the parameters for your inactivity message
  7. Hit ‘Save’

 

Step 1: Log into the ButterflyMX OS

Log into the ButterflyMX OS on a computer.

Log into the ButterflyMX OS to add an inactivity message to your video intercom

 

Step 2: Click ‘Inactivity Messages’

Click ‘Inactivity Messages” from the menu on the left side of the screen.

 

Add an inactivity message to your ButterflyMX video intercom

In this section, you can see any past inactivity messages or screensavers that have been used at your property by toggling through the 3 tabs at the top of the screen.

 

Step 3: Click ‘Add new’

Click ‘Add new’ in the top left-hand corner of your screen.

 

Hit 'Add new' to add an inactivity message

 

Step 4: Select ‘Inactivity Message’ from the dropdown menu

Select ‘Inactivity Message’ from the dropdown menu.

 

Select 'Inactivity message' from the dropdown

 

Step 5: Write your message

Choose a title for your message and then write the message that you would like to have displayed on the Video Intercom when visitors or deliveries arrive at your property.

 

Choose a title and write your inactivity message

 

Step 6: Choose the custom parameters for your message

You will need to choose:

  • Which Intercoms you would like the message to be displayed at (if you have multiple Intercoms).
  • The days of the week you would like the message to display.
  • The times of day for the message to display. You can also opt to have it displayed all day.

 

Choose the parameters for your inactivity message

 

Step 7: Hit ‘Save’

Hit ‘Save’ to publish your message at the times of day/ days of the week you’ve selected. You can come back and change the screensaver or the settings at any time.

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Meredith Murray covers the systems and strategies shaping today’s multifamily and commercial properties. Meredith’s articles provide practical insights for real estate professionals seeking to improve security, streamline day-to-day operations, and create more seamless experiences for residents, staff, and guests.