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Installer resources

Below is all the information you need to install our products correctly at your property.

IMPORTANT: to ensure you do not void our 2-year warranty, you must be certified to install ButterflyMX.

Get certified now or find a certified installer near you.

Video intercom documentation

butterflymx 8inch 12inch video intercom system installation guide

12″ and 8″ surface mount intercom installation guide

butterflymx 12 inch surface mount intercom product cutsheet

12″ surface cut sheet

butterflymx 8 inch surface mount intercom product cutsheet

8″ surface cut sheet

butterflymx 12 recessed video intercom product cutsheet

12″ recessed cut sheet

butterflymx 8 recessed video intercom product cutsheet

8″ recessed cut sheet

Video intercom installation guide (discontinued)

Video intercom network requirements

A&E specifications

Video intercom wiring diagram

Power Splicing Cable

Power splicing cable guide

AC doorstrike wiring

DC magnetic lock wiring

DC doorstrike wiring

7″ surface cut sheet

7″ recessed cut sheet

11.6″ surface cut sheet

11.6″ recessed cut sheet

Access control documentation

butterflymx cloud controller and access reader installation guide

2-door controller & keypad v2 reader installation guide

butterflymx access controller door state sensors guide

2-door controller door state sensors guide

Key fobs & cards programming guide

butterflymx cloud based access controller product cutsheet

2-door access controller cut sheet

butterflymx keypad reader product cutsheet

Keypad reader v2 cut sheet

butterflymx single gang reader product cutsheet

Single-gang reader cut sheet

butterflymx mullion reader product cutsheet

Mullion reader cut sheet

Elevator controls documentation

Elevator controls installation guide

Elevator controls setup options

Elevator controls wiring diagram

Vehicle access documentation

Vehicle reader installation guide

Windshield tag installation guide

Windshield tag programming guide

butterflymx vehicle reader product cutsheet

Vehicle reader cut sheet

Keypad v1 documentation (discontinued)

Keypad v1 installation guide

Keypad v1 troubleshooting guide

Keypad v1 cut sheet

Keylocker documentation

ButterflyMX Product Brochure

Key locker installation guide

Key locker wiring

Key locker WiFi compatibility installation guide

Key locker cut sheet

ButterflyMX Product Brochure

20″ Key locker drilling template

16″ Key locker drilling template

General documentation

brochure butterflymx

Product brochure

Frequently asked questions

Can I double up on the extension cable for power? Eg. Can I use a 22/8 AWG for a 50-100 ft run?

No, this is not equivalent for a 16 AWG cable. For a 50-100 ft run, you must use a 16 AWG.

Can I use any RJ45 port to terminate the ButterflyMX’s cat5/6 connection?

No, you must ensure the correct port on the correct switch/router is being used to terminate the ButterflyMX’s data connection.

We have limited physical space for a UPS. Why is a UPS device required?

The UPS device is required to provide clean power to the ButterflyMX intercom, which is a full windows computer. We must treat the Butterfly product as an IT asset, not just a low voltage product. Find space for the UPS whether that’s in a drop ceiling or in an equipment box.

Why is the RB5 isolation relay + diode/resistor necessary when wiring a ButterflyMX directly to an electric lock?

This is required to protect the ButterflyMX intercom from inductive kickback.

How many amps can the ButterflyMX relays handle?

The ButterflyMX relays should not be subjected to a larger amount of amperage. We are not concerned with the ButterflyMX relays, we are concerned with the computer behind them.

Why does ButterflyMX sometimes require a dedicated internet account for its products?

When too many networked products share an internet account, they compete for bandwidth. The dedicated internet account ensures the ButterflyMX meets its minimum network requirements.

If ButterflyMX recommends using a third-party card reader system, why is there a card reader inside the intercom?

ButterflyMX routinely future proofs its product, and the card reader was put in the device to support future planned development.

In recessed ButterflyMX intercoms, there are holes in the backbox. Does this put the product at risk of water damage?

Silicone sealant must be applied to the backbox when installing a recessed ButterflyMX intercom.