You’re in good company
Our systems are installed in more than 10,000 multifamily, commercial, and student housing properties around the world including those developed, owned, and managed by the most trusted names in real estate.
Apartments
Packages delivered
Buildings
Package room
Easily receive, store, and manage package deliveries at your property
You’re in good company
Our systems are installed in more than 10,000 multifamily, commercial, and student housing properties around the world including those developed, owned, and managed by the most trusted names in real estate.
How our package room works
1. Couriers deliver to your building’s package room using our panel mounted at the package room door. As the courier enters, our panel takes a time- and date-stamped picture of the delivery person.
2. After the package has been delivered, residents are notified via a push notification to their smartphone. If the resident does not have a smartphone or has not downloaded our app, they will receive a text message or email.
3. Residents enter their code at the package room and pick up their items. The panel captures a time- and date-stamped picture of the resident. If you install a camera inside the room, you can ensure that they have only taken their package.
1. Couriers deliver to your building’s package room using our panel mounted at the package room door. As the courier enters, our panel takes a time- and date-stamped picture of the delivery person.
2. After the package has been delivered, residents are notified via a push notification to their smartphone. If the resident does not have a smartphone or has not downloaded our app, they will receive a text message or email.
3. Residents enter their code at the package room and pick up their items. The panel captures a time- and date-stamped picture of the resident. If you install a camera inside the room, you can ensure that they have only taken their package.
Package calculator
See how much your current package management process is costing your building.
Powerful online management dashboard
Remotely manage, update, and monitor property access
Audit trails
Review all door release events at anytime with a date- and time-stamped photo stored for 365 days.Manage permissions
Change tenants or couriers permissions for features such as virtual keys and delivery PINs.PMS integrations
Connect your property management software to automatically grant or revoke access permissions.
Powerful online management dashboard
Remotely manage, update, and monitor property access
Audit trails
Review all entry events at any time with a time- and date-stamped access log stored for 365 days.
Manage permissions
Easily issue or revoke access permissions for features like virtual keys and delivery PINs.
PMS integrations
Connect to your property management software to automatically grant or revoke access permissions.
High Street Residential (HSR), the residential subsidiary of Trammell Crow Company, focuses on the development of apartments, condominiums, and townhomes on premier sites in major U.S. cities. To ensure their developments not only enhance their residents’ lifestyles but also the surrounding community, each HSR property is carefully crafted to weave into the urban fabric of the neighborhood where it is built. This is done through meticulous and thoughtful design in which no detail is overlooked. Even those elements that seemingly have little impact on the living experience are scrutinized, including the package management and visitor entry systems.
What our customers are saying…
“We have only received positive feedback from our residents, as well as the delivery people and guests visiting the property. We are enjoying the improved delivery and resident experience so much that we have already made plans to incorporate ButterflyMX into future projects.”
Senior Associate
High Street Residential
Make deliveries simple
at your property
trusted by 1 million
Deliveries made simple at your property
trusted by 1 million
Frequently asked questions
Is ButterflyMX free?
Yes, ButterflyMX is free for tenants, residents, and visitors to use.
ButterflyMX charges the property owner a one-time fee to purchase our hardware products including our video intercoms, access control systems, package rooms, vehicle access systems, and elevator controls. The property owner also pays an annual software fee per apartment unit to get live video, remote property access and management, and new feature updates.
To get a quote for your property, please contact sales or call 800-398-4416.
How much does ButterflyMX cost per unit?
ButterflyMX charges between $30 and $42 per apartment unit per year. Your cost per unit will ultimately depend on the integrations and features you add to your property.
To get a quote for your property, please contact sales or call 800-398-4416.
Is ButterflyMX safe?
Yes, ButterflyMX is safe for building staff, residents, and visitors to use. The ButterflyMX video intercom and access control system connect directly to your smartphone so you can see and speak with your visitors before letting them into your property. Our systems also use the highest level of data encryption and protection to ensure your personal information is always kept safe and secure. To learn more, read our privacy policy.
Does ButterflyMX charge to download the mobile app?
No, ButterflyMX does not charge to download our mobile app — it’s free for anyone to use. You can download it from the Apple or Android store. Once you’ve downloaded it, provide your email address to your property owner or manager so they can register you.
What does your mobile application allow me to do?
Our mobile app allows you to open and manage doors, gates, garages, and elevators from your smartphone. As well as issue virtual keys, create delivery PINs, review entry logs, and much more. It also lets you take advantage of all future updates.
For more information on the features that come standard with our mobile app, please visit our resident features page.
Can ButterflyMX video intercoms be installed outside?
Yes, all of our access control products (including our video intercoms) are IP65 rated, which means they can be installed outside. They’re all designed to withstand rain, cold, heat, snow, and cleaning agents and can be installed in areas where temperatures range from -22ºF to +140 ºF (-30ºC to +60 ºC ).
For more information on where our video intercoms can be used, please review our installation documentation.
Do I need a smartphone to use ButterflyMX?
No, you do not need a smartphone to use ButterflyMX. Our video intercom and access control system also works with any normal telephone, PIN codes, fobs, or keycards. When you have a visitor, a call is made to your telephone number and you can press ‘9’ to open the door or gate for them.
To view entry logs, issue virtual keys, or create delivery PINs, you can log in to your online account.
How durable are ButterflyMX video intercoms?
ButterflyMX video intercoms are made from hardened materials designed to withstand even the most extreme weather conditions. Our touchscreen is made from a polycarbonate display and is vandal-resistant (tested to withstand 225g drop ball test from 1.6 meters).
For more information on the materials used to manufacture our intercoms, please review our video intercom specifications.
Do you install your video intercom?
No, our video intercoms and other access control products are installed by a local low-voltage installer. Typically the same person who installed your electronic locks or the security system at your property.
We do, however, have a nationwide-network of certified installers that we can recommend if you need assistance in installing our products. Contact us to get connected with an installer in your area.
What is needed to install ButterflyMX video intercoms?
ButterflyMX video intercoms only require three connections to be installed at your building: internet, power, and door strike. For more information on how to install our video intercoms, please visit our installation resources page.
Do you warranty your products?
Yes, all of our access control products include a two-year hardware warranty against malfunction or failure. However, we do not warranty our products against vandalism or incorrect installation.
To ensure you do not void the warranty when installing our products, please take our free online certification course.
Do you offer pedestals for your video intercoms?
We have partnered with PedestalPro to design and manufacture pedestals for our smart video intercoms. If you would like more information on the pedestals they offer, please visit PedestalPro.com
Do you update your software?
Yes, we have a team of software developers and engineers that are constantly working on new features and integrations. When a new feature or integration becomes available, we push it out to all users of our platform.
How do your elevator controls work?
If your building has a key-fobbed elevator, our video intercom can temporarily unlock the floor that the resident lives on. This way, when a visitor is granted access to the building the tenant does not need to come down to greet the visitor. They can simply go up to the resident’s floor.
For more information, please visit our elevator controls page.