Customer reviews

Brennan has helped us for the last few years at multiple locations. He has been an amazing help throughout the time we have been working with ButterflyMX. ButterflyMX is a must-have when it comes to apartment buildings. The system makes it seamless for our residents to allow their guests and food delivery services into the building. Five Star for Brennan and ButterflyMX.

Thank you, Brennan Doyle, for your continued support and assistance. It’s truly appreciated.

My residents and I love ButterflyMX because of the ease of access to our building! Our rep Austin is the best and is so responsive!

Josslen Leonard has been our Client Success Manager for a large transition we had. Her fast replies and excellency in customer service are outstanding. We are happy to work with ButterflyMX because Josslen has been fantastic to work with. Thank you for all your help.

Brennan at ButterflyMX has been very responsive throughout the process of getting our new intercom installed.

ButterflyMX has worked wonders for our community's access control system! Plus, their Client Success Manager Emily has been extremely helpful. The whole transition took about a week to set up after our equipment was purchased, and Emily was able to walk us through the onboarding process very easily.

I have had the pleasure of working with Emily Lara this past year. She is very quick to respond to all of my questions and I appreciate that so much! I opened up a new community and I constantly have questions about the ButterflyMX system and Emily has always been there to help. I look forward to continue working with her on any other future projects I have if we do cross paths again in the future. Kudos to Emily!

The ButterflyMX team has been so helpful and attentive during our 5+ years of using their system. We recently had a management change at one of our locations and their help with facilitating the switch over was seamless. We love our Butterfly Team! Go Austin V.

Brennan is an amazing representative. I have been working with him for a while now, he is extremely responsive, and it is so helpful to a Building Manager.

Emily Lara has been an absolute rockstar as our Client Success Manager for ButterflyMX! Her expertise, professionalism, and dedication have made the implementation process across multiple buildings seamless and stress-free. From day one, Emily demonstrated an unmatched attention to detail, ensuring every aspect of our setup was tailored to meet our specific needs. She’s incredibly responsive, always available to answer questions, and consistently goes above and beyond to provide solutions. Her ability to coordinate across teams and ensure all stakeholders are aligned has been invaluable. As for ButterflyMX itself, it’s a game-changing product. The system is intuitive, reliable, and has greatly enhanced both resident and guest experiences in our properties. The mobile app is user-friendly, and the video intercom feature is a standout. It’s clear that ButterflyMX is designed with both efficiency and convenience in mind. Thanks to Emily and the amazing product that ButterflyMX delivers, we’ve seen significant improvements in operations and resident satisfaction. I can’t recommend Emily or ButterflyMX enough – they’ve truly set the gold standard for client success and intercom solutions!

We set up ButterflyMX at our new MY SALON Suite location. It was a seamless process to set up and get our members onboard. We look forward to using the versatile convenience of such a system!

I've been a property manager for over 10 years. ButterflyMX are my favorite vendors yet. User-friendly portal for employees and residents. ButterflyMX support team is the best of the best. 10 out of 10 recommend ButterflyMX for your property.

I appreciate the quality customer service, professionalism, and the product is amazing. Thank you, Emily Lara, and the ButterflyMX team! I highly recommend them!

Our office recently started utilizing ButterflyMX to help us manage security and smart locks at one of our multifamily residential rental properties. Not only do they integrate easily with our preferred property management software, Rent Manager, but they also have an incredibly friendly and diligent support staff. Our client success manager specifically, Brennan Doyle, goes above and beyond for us, and has never left a single question unanswered. People like Brennan are what set this company apart from those who provide similar services. Highly recommend.

We chose ButterflyMX for our new gate entry system with video intercom and RFID readers. Communication with the entire ButterflyMX team and the installer they recommended was excellent. Luca Carillo and Kristin Morrison have been a pleasure to work with. The equipment and the ButterflyMX app are amazing! We anticipated having issues on startup, but everything worked perfectly right away. We couldn't be happier with our decision!

Working with Brennan and his team at ButterflyMX has been one of the best experiences that I've had. There's nothing easy about introducing new technology to a residential building but they helped to make the process as seamless as possible and have stood by their word on what we're being provided. The system itself is top-notch and has helped make the living experience at our community much better!

ButterflyMX, specifically Jordan Zolan, has been flawless in their performance. Jordan has always been quick to respond and has done everything to walk us through the ButterflyMX system. I am not the best with technology, but Jordan made it so easy! We are very much looking forward to utilizing the benefits of the ButterflyMX system! Thank you, Jordan, for all your patience and hard work!

I've been dealing with Jordan Zolan quite often lately, when I've needed to add administrators, change our screen image, and need general information regarding our building's ButterflyMX system. He's always replied and answered promptly. The customer service I've received from Jordan and from everyone at ButterflyMX has been nothing short of outstanding. Our building's owners and tenants love the system, its ease of use, and the added security it offers.

Exceptional customer service! Our condo building has used this security automated entry system for 2 years now and we have been really happy with the ease of use and the instantaneous support that we receive every time we have a question! And I am saying a question because for the two years, it has never malfunctioned. Highly recommend it!

My experience with ButterflyMX has been smooth and awesome! The client success manager, Jordan Zolan has made himself available to answer questions, add residents to the system, and take my calls. Early on I called often. Jordan returned my email requests and if I called I’d rarely have to leave a message. Great communication, and very patient with us. The company is very fortunate to have him as a team member! Lastly can’t forget it’s a team effort so to the rest of the ButterflyMX team, thank you very much.

I've had nothing but great experiences with ButterflyMX. Jordan Zolan has been very responsive and is quick to jump in when help is needed!

It has been a wonderful experience working with Jennifer Hemmer and Adam Battye from ButterflyMX. ButterflyMX truly does take care of and support their existing customers. The products and intercom system are quality and have no issues with the hardware after years of usage. I recommend ButterflyMX to all.

I manage multiple properties in which we have installed the ButterflyMX door access system and we and our tenants couldn't be happier! It is extremely convenient and user-friendly. Our account manager Gyaltsen P. is one of the best I have had the pleasure of working with. He is incredibly quick to respond to any concerns and was very pleasant to work with throughout the process. I would recommend the product to any management company looking to upgrade!

Jordan Zolan was our support team and he was amazing. Someone was always available and they responded so quickly to every question via email and phone. Best experience transitioning to ButterflyMX.

We just had a  ButterflyMX system installed at a building I manage. The system is a huge upgrade from the previous one and our Client Success Manager, Abby Shank, provided great training and has been a helpful resource as we familiarize ourselves with the new system.

Awesome, user-friendly system with great functionality. Our Client Success Manager, Jordan Zolan, is the bee's knees! I can always count on him for quick responses and thorough explanations. Their tech support has been excellent, as well, I never have to worry about being left waiting without a resolution.

I have to say that living and working in a building that uses ButterflyMX has been a real luxury. Being able to make a personalized code for deliveries, guests, and my pet sitter has been extremely helpful. I also have to say on a professional side Jordan Z has always been prompt to answer any questions myself or anyone in the office has. Always willing to assist. We all have really enjoyed working with Jordan in the marina del Rey communities. If we could leave more than 5 stars we would! 

I would like to thank Katie Benisatto for a Zoom training session to learn how to use the ButterflyMX administrator account, and I must say it was a fantastic experience. The training was conducted flawlessly, and I gained a comprehensive understanding of managing accounts.

I love the system, customer service is very responsive. Jordan has been really great!!

Working with Jordan Zolan of ButterflyMX has been a pleasure. He is extremely knowledgeable and professional. Jordan is always ready to help and does his work with a pleasant attitude. He has made the converting process easy and understandable. Thank you, Jordan.

We recently installed the ButterflyMX system at my community and it is absolutely amazing! We had a very old, non-functioning callbox system so this was a huge upgrade for us. We also installed the gate reader for our parking garage and the key fob system. Every single person within ButterflyMX has been amazing to deal with, but especially Jordan Zolan. I have reached out to him several times with very small issues and he is extremely responsive, very helpful and so kind. If you are thinking of installing this system at your place I highly suggest doing so as it is worth every penny!

Emily Lara at ButterflyMX is great. She communicates well and is always on top of every task she's given. She puts the customer first which is a plus. Thank you for all you do Emily.

I manage multiple properties with the ButterflyMX access system and we and our tenants absolutely love it! It's extremely convenient and friendly to use. Our account manager, Jordan Paulino, is one of the best I have had the pleasure of working with. He is incredibly quick to respond to any concerns or requests we have, comes with the resolution, and follows through until the end. I would recommend the product to any management company looking to upgrade! 10/10!

Jordan was phenomenal. He provided a wealth of knowledge to assist me with better learning the features, benefits, and behind-the-scenes data that is available for us as we offer this system for the enjoyment of our audience. Jordan created a welcoming space to allow for me to ask questions that will be helpful as we better utilize the system moving forward. Highly appreciate him and recommend him to all who may seek to learn more about the system.

Cannot say enough great things concerning ButterflyMX's staff! Alex Park has been wonderful to work with! He goes out of his way to be helpful. Thank You!

I've been using the ButterflyMX system for our main and service building door intercom, and I couldn't be happier with it. This system has truly made access management a breeze. The user-friendly interface and remote access features have simplified our daily routines. It's not just convenient; it's also incredibly secure, giving us peace of mind. The ButterflyMX team has been responsive and supportive throughout our experience. I highly recommend this system for anyone looking to upgrade their building's security and access control!

Probably the best thing we could have done for our buildings. The old system was outdated and hard to navigate. This has been so much better. Then the customer service has been top-notch. Win for this upgrade.

You know how it seems like customer service isn't as good as it use to be? Well, that isn't the case when it comes to Jordan Zolan at ButterflyMX! I've been impressed with his excellent service multiple times and today he stepped up once again. Our in-office property management software is currently down and we have had seven new tenants move into our building. I sent Jordan an email seeing if he could assist me with getting their information uploaded into our ButterflyMX system. Within minutes, he saved the day and had all of our new tenants information entered. Thanks a million Jordan — your customer service is an A+!

Good product, excellent customer service.

We just got our intercom installed and activated. The app and intercom features make our gate access easy to use. They provide plenty of resources for tenants and admins to learn about their products and provide great support for any questions that may arise. Highly recommend.

Jordan Zolan, Client Success Manager, is always so attentive, helpful, and quick to respond! He helps resolve a lot of my questions and problems within minutes. I'm super happy to have him on my account!

Great service, app, and features! Would use it at all my properties!

Five star review for the team and product at ButterflyMX. From the first exploratory email from our end, through the sale of the hardware, initial data fill and programming, installation support, and yesterday’s webinar delivered in superb fashion by Kristin Morrison... simply outstanding! Our owners and residents are thrilled with the upgrade. Our Condo Corp is well pleased.

I work as a leasing agent in city of downtown LA and have had the greatest pleasure working with the ButterflyMX team! The services this team have been able to provide for our residents and staff are outstanding! Special shoutout to Mr. Jordan Zolan! He has been the best in helping our community stay on top of the accessibility of our property! The community has more peace of mind now, thanks to Jordan and ButterflyMX! 

Using ButterflyMX has been an amazing experience. The entire team has been hands on from Aaron in sales who has literally been a guiding light and helped whenever needed to Jordan Z. on the setup side who has answered dozens of emails and made countless adjustments as they came up. Everyone I've dealt with at the company has been great and a pleasure to deal with.Our residents were quick to adapt to the new system. We've introduced so many new things that had a slow adaptation rate, but not ButterflyMX. The sign-ups are through the roof on the first day at each building. The ease and the features and just amazing and I'm looking forward to converting all of the buildings I manage to their system.

Great company here. We recently upgraded to them and have been pleased every step of the way. Jordan spent time teaching us all the tricks of this system and the entire team has been super responsive.

I want to shout out to Jordan Zolan for helping us with our new ButterflyMX intercom! Everyone here at Lumina loves the new system! Jordan has been so helpful and responsive and has given us the best experience we can wish for! Thank you so much!

I am president of our HOA, and we chose ButterflyMX for its features and simplicity of use. It is so user-friendly that every tenant has adapted well, no matter their age. Everyone loves this entry system. If this system wasn't flawless enough, the support and service are extraordinary. Every communication I've had with this support staff has been fabulous. Many companies make impressive products. Most relegate customer service to an afterthought. ButterflyMX hits everything out of the park.

I work directly with Emily and she is such a pleasure to work with. She is personable, quick to respond to my questions, and a wonderful ambassador for ButterflyMX. Recently, Emily and I were working together on a time sensitive project and her ability to understand all scopes of this project with her team in mind helped the successful outcome of this project on both ends. Thank you Emily for your professionalism and your assistance!

This is an amazing product. We finally got upgraded at the building and our tenants Love it. Jordan Zolan gave us support the entire time and it was great at making the process super easy. I definitely recommend getting a ButterflyMX intercom for your building.

Highly recommend ButterflyMX! We had another system from a different company on our mid-rise property that we had nothing but issues with. We decided to try out ButterflyMX and are extremely pleased with not only the system itself but with the ease of use and friendly staff. Chris and Emily are wonderful to work with and are efficient!

Well designed, great customer service.

Could not be happier with the service from ButterflyMX and Jordan. I'm glad they service my building in Downtown Long Beach.

I have received the services of Jordan Zolan during the process of installing three ButterflyMX systems and his customer service is perfection. No matter how challenging the requests or the number of requests over the years, he has consistently maintained great customer service to all of my residents, and I am so very appreciative of him and hope to continue to work with ButterflyMX as he has made my experience a great one!

This is a convenient and user friendly system that allows for maximum security for the entire building!

ButterflyMX has revolutionized our property. Our operations have benefited greatly by not having to personally direct all delivery people and streamlining the process for our residents. Jordan Zolan, our client success manager, has been a wonderful resource and guide throughout the install and launch. I am a very happy customer!

Great experience with this app. It's useful and easy, I enjoyed work with Chris Shen. He helped me with all questions about ButterflyMX.

We use the ButterflyMX system at the location I manage. The system has helped increase security with its call features. Our rep, Jordan, has been an amazing resource and help for us, with super fast responses and solutions!

I use ButterflyMX for the apartment community that I manage in Seattle, and Chris Shen is the BEST! He is very responsive, SO helpful and quickly resolves any issues that I ever have. Thank you Chris!

We're enjoying the wonderful customer service ButterflyMX provides. Our tenants love it.

The team with ButterflyMX provides excellent service. Very communicative team, fast response to issues, and overall lovely service. Jordan Zolan was my main point of contact between my business and his technicians, and every step of the way he was a fantastic help.Our system even arrived a day earlier than expected, and his team was happy to come by and install it before they were scheduled to! This experience working with ButterflyMX and Jordan specifically has been fantastic. Thank you!

Incredible customer service. We are a new user for their system and they do an outstanding job with technical and operational support. Highly recommended.

I am a property manager at a community in Portland, OR. Chris Shen is our client manager, we've only worked together for a short time, but in this short time we've run into a couple hiccups where Chris was very quick to respond and offered valid advise. The ButterflyMX system is very user friendly and easy to manage. Happy to work with Chris and to have ButterflyMX as one of our trusty vendors!

Chris did a great job training the team, assisting us with updates and also providing proper information that we can share to the residents here at Sentral First Hill to show the advantages of ButterflyMX. Thank you, keep up the great work!

This intercom system has been such a game changer for my building. We used to have an old call box and we needed something that would help us minimize the random intruders plus be able to track who is coming in and out of the building and this system did that for us! Jordan, who is the success manager there was so helpful from beginning to end! Any questions I have I can email him and he’ll answer very promptly. I am so thankful to the company and their team for being so helpful and creating such an amazing system! From a property manager to another… you need this system in your building!!

Excellent customer service. Simple onboarding. Professional look and user friendly. Highly recommend.

Chris has been so helpful and polite. During these past few weeks our community has been integrating the software between Stratis and ButterflyMX. Chris has been great whenever we have reached out to him for assistance. He is quick to respond and always has such helpful suggestions. Chris is amazing at troubleshooting, and I am so happy that we were able to connect.

We have been partnering with ButterflyMX for 5 years now and are a big supporter of their product. They are customer centric and produce a quality product that they stand behind. It has been a pleasure working with them.

Our residents love the upgrade to the ButterflyMX system. Jordan and the team are all so great to work with and the software is really easy to use. We are now using their system at several of our buildings and we love it.

Chris Shen is an amazing rep with ButterflyMX. He is extremely responsive and well versed in ButterflyMX knowledge. He has been very helpful as a client for a mid rise community in downtown Bellevue. I would highly recommend!

Jordan explained everything clearly. He answered all our questions and made the experience very user friendly and enjoyable. 

It's a great system to have and our residents love it. The app is easy to use. The services that ButterflyMX provide are great and their response time is immediate. 

What a game-changer! We recently got the ButterflyMX system in our community, and we couldn't be happier! It's easy to use and convenient! Residents and staff love the system. We easily use our phone/apps to let guests and delivery people in our community. I worked with Jordan to set up our system and get the info out to our residents. The customer service he provided was amazing, and if I had any questions he was very quick to respond. He was great to work with and very nice!

I recently was transferred to a different apartment community and Jordan Zolan has been my main contact and I cannot express how happy I am that they are. I've never used ButterflyMX, but they made the learning experience very easy to understand and get around. They have been so incredibly helpful in my transition of properties with all the questions I've had about their system. Really fast response times as well as ongoing support!

Jordan has been super helpful in walking us through the program. I'm excited to have such an up-to-date system!

Jordan Zolan has been amazing to work with from the start. He made the setup process super easy and to this day always answers any emails/issues promptly and has gone above and beyond to make sure everything is working!

Our coop selected ButterflyMX as a replacement for our failing wired intercom. We are less than a week into going live, and the system has exceeded my expectations. Gyaltsen was a pleasure to work with. He was knowledgeable and followed up quickly whenever I had a question. ButterflyMX's email and phone support were responsive and easy to contact.

I am an Assistant Property Manager and it was my first time hearing about the ButterflyMX systems. I was super excited about all the features that our residents would now have access to, including the video call option. Although every new installation is never that smooth in the beginning, Jordan Z. did an amazing job taking care of all of our needs and making sure that everything at our property was running efficiently and effectively. He is a representative that gets back to you as soon as he gets into the office (he is EST and I am PST) and he will always have an answer or solution for your questions. Thank you, Jordan for your continued support!

We just installed ButterflyMX at two of the properties we manage and it has been a game-changer. So easy to use, and makes controlling access simple. No more single shared code among all the residents! The features this product offers are extremely helpful and useful and we love the interface as well! The team was very helpful throughout the entire process and a special shoutout to Jordan who answered all of my many questions and requests. Thank you!

Easy to understand and effective business tool. Great customer support.

The team, particularly David C, Chaz L, and Jessica H, were so helpful in getting a new entry system for a condo building in Minneapolis on very short notice. They educated us and held our hands every step of the way, from ordering, programming, and working with our installation vendor. Awesome customer service and a great product!

Jordan's presentation was very informative and gave us the ability to navigate the system with ease. Very user-friendly system that will definitely add value to the lives of our residents. Thank you, Jordan, for your support.

ButterflyMX is definitely going to be exciting to work with! The system was very easy to learn thanks to Jordan. He was informative when teaching me and my colleague. I especially like that ButterflyMX is very personalized and interactive for both myself and tenants. I know that everyone involved will be satisfied with everything ButterflyMX has to offer.

At Calypso our residents enjoy the convenience and efficiency of our smart intercom system, ButterflyMX! Even better is their support team. Jordan Zolan, our Client Success Manager was extremely helpful. He added new features, answered all of our questions and provided additional support to enhance our smart building technology and help us keep up with new trends. Thank you, Jordan! Your expertise and assistance was valuable. Five Star Service to Jordan! I truly appreciate you.

Chris Shen has been a joy to work with! He made our ButterflyMX integration at a recent property onboarding absolutely seamless. We have loved using ButterflyMX thus far!

I have been working with Jordan Zolan for years and using ButterflyMX for our building. Not only is the system seamless, but my experience with Jordan and the IT department has been flawless. He is the one representative I know I can contact and have an answer within minutes of sending my e-mail. He always assists me with troubleshooting if need be. I appreciate the top-notch customer service!

I'm so excited to have ButterflyMX all set up and ready for our residents to use. Chris Shen has been a huge help, and I can't thank him enough.

Gyaltsen is by far the most patient, funny, and understanding person! A true gem! We set up ButterflyMX for a property of mine, and it was a smooth transition. The app is super simple and innovative. The whole team at this company is outstanding. Thank you all for being so great and accommodating. Seriously recommend!

I'm loving the ButterflyMX system for my community. Andrew Corbett was great at getting us up and running. Andrew was super helpful, spoke, answered all of our questions, and was extremely knowledgeable. Highly recommended.

We just finished the installation of our new ButterflyMX intercom system. Our residents are extremely happy with this product and how it makes their lives easier and safer. I was so happy with our ButterflyMX Client Success Manager, Jordan Zolan. He is very responsive, resourceful, friendly, and professional; has been guiding us from the beginning. He's truly amazing and made the process easy.

Absolute pleasure working with the ButterflyMX team. Jordan is incredibly efficient and knowledgeable!

I have received great service from ButterflyMX, and the homeowners in the buildings that I oversee also like ButterflyMX. Thank you for the support and quick response times!!

Managing my business using ButterflyMX has been AMAZINGLY SMOOTH with the help of Jordan Z! Very grateful for his patience, efficiency, and responsiveness!

As a Property Manager in the Bay Area, I can tell you that our residents and vendors enjoy all the features of ButterflyMX. The ability to open doors directly from your phone is ideal, plus the video feature is a huge plus! Setup was a breeze, as the ButterflyMX team did all the heavy lifting. Shout out to Jordan Zolan, who helps the team and me when we have questions. Super responsive and resourceful!

David C. was extremely helpful when I reached out with questions about our property that has a ButterflyMX system. He was super quick to respond, and answered all of my questions! I appreciate his help and will always reach out to him if I need anything in the future!

I am in awe of the quality of the machinery and the customer service we received from ButterflyMX. My rep, Jordan Zolan, has been rapidly responsive, reliable, professional, and friendly. The team saw us through from start to finish. They also recommended a stellar company to install the device. I would recommend their intercom and ButterflyMX to anyone.

I’ve had an amazing experience with the installation of ButterflyMX at my property. Both Jordan and Alek have gone above and beyond to make this process quick and easy. I highly recommend their service.

What an amazing platform and wonderful team to work with. We have been using ButterflyMX for over a year now, and the team has always been amazing to work with!

Chris Shen helped us set this up and got everything squared away while I was out of town. Everything went smoothly, and the residents love the new system. The team didn't have any problems during the transition process. Love it!

This is a good and intuitive product. ButterflyMX is great for new buildings, and a great upgrade for existing properties.