Customer reviews

I am president of our HOA, and we chose ButterflyMX for its features and simplicity of use. It is so user-friendly that every tenant has adapted well, no matter their age. Everyone loves this entry system. If this system wasn't flawless enough, the support and service are extraordinary. Every communication I've had with this support staff has been fabulous. Many companies make impressive products. Most relegate customer service to an afterthought. ButterflyMX hits everything out of the park.

I am a property manager in Boston. I recently installed a Butterfly system at a 20 unit condo building I manage in the North End. Having the ButterflyMX system put in has made a world of difference at this property. The residents have given positive feedback and from a management perspective it has made our jobs much easier. Time is precious as a Property Manager and having the Butterfly system means I have one less thing to worry about.

I work directly with Emily and she is such a pleasure to work with. She is personable, quick to respond to my questions, and a wonderful ambassador for ButterflyMX. Recently, Emily and I were working together on a time sensitive project and her ability to understand all scopes of this project with her team in mind helped the successful outcome of this project on both ends. Thank you Emily for your professionalism and your assistance!

This is an amazing product. We finally got upgraded at the building and our tenants Love it. Jordan Zolan gave us support the entire time and it was great at making the process super easy. I definitely recommend getting a ButterflyMX intercom for your building.

This is an amazing product. We finally got upgraded at the building and our tenants Love it. Jordan Zolan gave us support the entire time and it was great at making the process super easy. I definitely recommend getting a ButterflyMX intercom for your building.

Slick system. Customer service is excellent. Shout out to Jordan Zolan!

Highly recommend ButterflyMX! We had another system from a different company on our mid-rise property that we had nothing but issues with. We decided to try out ButterflyMX and are extremely pleased with not only the system itself but with the ease of use and friendly staff. Chris and Emily are wonderful to work with and are efficient!

Well designed, great customer service.

Could not be happier with the service from ButterflyMX and Jordan. I'm glad they service my building in Downtown Long Beach.

I have received the services of Jordan Zolan during the process of installing three ButterflyMX systems and his customer service is perfection. No matter how challenging the requests or the number of requests over the years, he has consistently maintained great customer service to all of my residents, and I am so very appreciative of him and hope to continue to work with ButterflyMX as he has made my experience a great one!

Jordan at ButterflyMX gives excellent service! Always ready and available to give us support.

This is a convenient and user friendly system that allows for maximum security for the entire building!

ButterflyMX has revolutionized our property. Our operations have benefited greatly by not having to personally direct all delivery people and streamlining the process for our residents. Jordan Zolan, our client success manager, has been a wonderful resource and guide throughout the install and launch. I am a very happy customer!

Great experience with this app. It's useful and easy, I enjoyed work with Chris Shen. He helped me with all questions about ButterflyMX.

We use the ButterflyMX system at the location I manage. The system has helped increase security with its call features. Our rep, Jordan, has been an amazing resource and help for us, with super fast responses and solutions!

I use ButterflyMX for the apartment community that I manage in Seattle, and Chris Shen is the BEST! He is very responsive, SO helpful and quickly resolves any issues that I ever have. Thank you Chris!

We're enjoying the wonderful customer service ButterflyMX provides. Our tenants love it.

The team with ButterflyMX provides excellent service. Very communicative team, fast response to issues, and overall lovely service.Jordan Zolan was my main point of contact between my business and his technicians, and every step of the way he was a fantastic help.Our system even arrived a day earlier than expected, and his team was happy to come by and install it before they were scheduled to!This experience working with ButterflyMX and Jordan specifically has been fantastic. Thank you!

I am a property manager at a community in Portland, OR. Chris Shen is our client manager, we've only worked together for a short time, but in this short time we've run into a couple hiccups where Chris was very quick to respond and offered valid advise. The ButterflyMX system is very user friendly and easy to manage. Happy to work with Chris and to have ButterflyMX as one of our trusty vendors!

Chris did a great job training the team, assisting us with updates and also providing proper information that we can share to the residents here at Sentral First Hill to show the advantages of ButterflyMX. Thank you, keep up the great work!

This intercom system has been such a game changer for my building. We used to have an old call box and we needed something that would help us minimize the random intruders plus be able to track who is coming in and out of the building and this system did that for us! Jordan, who is the success manager there was so helpful from beginning to end! Any questions I have I can email him and he’ll answer very promptly. I am so thankful to the company and their team for being so helpful and creating such an amazing system! From a property manager to another… you need this system in your building!!

Excellent customer service. Simple onboarding. Professional look and user friendly. Highly recommend.

Chris has been so helpful and polite. During these past few weeks our community has been integrating the software between Stratis and ButterflyMX. Chris has been great whenever we have reached out to him for assistance. He is quick to respond and always has such helpful suggestions. Chris is amazing at troubleshooting, and I am so happy that we were able to connect.

We have been partnering with ButterflyMX for 5 years now and are a big supporter of their product. They are customer centric and produce a quality product that they stand behind. It has been a pleasure working with them.

Our residents love the upgrade to the ButterflyMX system. Jordan and the team are all so great to work with and the software is really easy to use. We are now using their system at several of our buildings and we love it.

Chris Shen is an amazing rep with ButterflyMX. He is extremely responsive and well versed in ButterflyMX knowledge. He has been very helpful as a client for a mid rise community in downtown Bellevue. I would highly recommend!

Jordan explained everything clearly. He answered all our questions and made the experience very user friendly and enjoyable. 

It's a great system to have and our residents love it. The app is easy to use. The services that ButterflyMX provide are great and their response time is immediate. 

What a game-changer! We recently got the ButterflyMX system in our community, and we couldn't be happier! It's easy to use and convenient! Residents and staff love the system. We easily use our phone/apps to let guests and delivery people in our community. I worked with Jordan to set up our system and get the info out to our residents. The customer service he provided was amazing, and if I had any questions he was very quick to respond. He was great to work with and very nice!

Excellent response time and amazing customer service!

We have this at our property in Los Angeles, one intercom at each of three walk-in or drive-in entrances. We get the same functionality as what we had before, plus a lot more. Temporary delivery codes you can restrict to time or day windows or specified entrances; opening doors by swiping in your smartphone app; phone or video chat with guests at an intercom; photo records of who called you from the intercom. In other words, lots of options and flexible. Loving it. Anyone walking up to an entrance sees themselves on the screen, which hopefully is a deterrent for anyone considering mischief. And it just looks nice - a classy upgrade over the old "industrial" style phone-pad speaker boxes we had before. In the era of "smart", not many big residential buildings have smart intercoms like this, so we stand out on our street.

Jordan has been super helpful in walking us through the program. I'm excited to have such an up-to-date system!

Jordan Zolan has been amazing to work with from the start. He made the setup process super easy and to this day always answers any emails/issues promptly and has gone above and beyond to make sure everything is working!

Our coop selected ButterflyMX as a replacement for our failing wired intercom. We are less than a week into going live, and the system has exceeded my expectations. Gyaltsen was a pleasure to work with. He was knowledgeable and followed up quickly whenever I had a question. ButterflyMX's email and phone support were responsive and easy to contact.

I am an Assistant Property Manager and it was my first time hearing about the ButterflyMX systems. I was super excited about all the features that our residents would now have access to, including the video call option. Although every new installation is never that smooth in the beginning, Jordan Z. did an amazing job taking care of all of our needs and making sure that everything at our property was running efficiently and effectively. He is a representative that gets back to you as soon as he gets into the office (he is EST and I am PST) and he will always have an answer or solution for your questions. Thank you, Jordan for your continued support!

Fantastic Customer Service! Highly Recommended!

The entire ButterflyMX team has been great and this has been a great added feature to our community! The easy setup for residents, vendors, and delivery services has taken a lot off our employee's plates and allowed us to focus on other things.

We just installed ButterflyMX at two of the properties we manage and it has been a game-changer. So easy to use, and makes controlling access simple. No more single shared code among all the residents! The features this product offers are extremely helpful and useful and we love the interface as well! The team was very helpful throughout the entire process and a special shoutout to Jordan who answered all of my many questions and requests. Thank you!

We would like to thank Jordan Zolan for always going above and beyond to ensure that our ButterflyMX intercom is working seamlessly to minimize any disruptions to our daily operations. Jordan is exceptionally responsive, always available, and happy to help us even during times when he is out of his office. He is the perfect combination of being highly personable, professional, knowledgeable, and pleasant. Jordan is an excellent collaborator/problem solver who does not rest until he has a solution and even after he has resolved all issues, he consistently follows up to ensure that all is working well and to let us know that he is here for us at any time. Jordan Zolan is a very integral part of what makes ButterflyMX the very best intercom and access-controlled system available anywhere. It is because of Jordan Zolan and ButterflyMX that our complex’s security and safety is consistently at the highest level of quality. Thank you so very much, Jordan, for all that you do for us. We very much appreciate you always. Respectfully, Emil Andrew, Property Manager

ButterflyMX eliminates the limitation of older call boxes. It takes pictures with time stamp and saves every single entry to the building. Also deliveries are more secure now as there is no excuse for drivers to dump your package and leave without leaving a notice tag. The company offers fantastic client onboarding via zoom, the system is so advanced but easy to use, and it is a no brainer. It's worth every penny you spend. Jordan Zolan gave us a fantastic, comprehensive introduction, in 30 minutes to set up. The tech support people are nice and friendly. The possibilities are endless with this device. I highly recommend this company especially if you live in a city and want to control everything from your phone and never miss a delivery.

At Calypso our residents enjoy the convenience and efficiency of our smart intercom system, ButterflyMX! Even better is their support team. Jordan Zolan, our Client Success Manager was extremely helpful. He added new features, answered all of our questions and provided additional support to enhance our smart building technology and help us keep up with new trends. Thank you, Jordan! Your expertise and assistance was valuable. Five Star Service to Jordan! I truly appreciate you.

Chris Shen has been a joy to work with! He made our ButterflyMX integration at a recent property onboarding absolutely seamless. We have loved using ButterflyMX thus far!

I have been working with Jordan Zolan for years and using ButterflyMX for our building. Not only is the system seamless, but my experience with Jordan and the IT department has been flawless. He is the one representative I know I can contact and have an answer within minutes of sending my e-mail. He always assists me with troubleshooting if need be. I appreciate the top-notch customer service!

I'm so excited to have ButterflyMX all set up and ready for our residents to use. Chris Shen has been a huge help, and I can't thank him enough.

I've been working with Jordan for about 2.5 years, and needless to say, he is amazing! I couldn't do what I do at work without his assistance. From property to property, Jordan has been a tremendous resource for us! We appreciate you more than you can imagine, Jordan! Thank you for all that you do. Your hard work is always seen with us!

Our great experience with ButterflyMX is directly a product of working with Gyaltsen! Introducing a new tech-savvy product to our old tenement buildings was no easy task. But he helped us get set up on ButterflyMX, answered many questions, and has even gone above and beyond with troubleshooting as we go. Great communication, excellent response time, and amazing customer service. Thank you, Gyaltsen!

I have utilized ButterflyMX over the last couple of years in new developments and have had an excellent experience. The software is convenient and user-friendly. Chris Shen with the Client Success department is helpful, and I can always rely on him for a quick response!

The after-sale support is top-notch! Chris and Emily have ensured a smooth transition from the old Linear system. They continue to assist as needed in a very timely manner.

Six months ago our association upgraded from a legacy telephone call-box system to ButterflyMX's video intercom. We have three intercoms installed at our location. The ButterflyMX system has added security, convenience, and many technology enhancements to our community. In addition to the system, the customer and technical support is top tier! Jordan Z., our account manager is always available and routinely going above and beyond. Our community is extremely happy with ButterflyMX.

Gyaltsen is by far the most patient, funny, and understanding person! A true gem! We set up ButterflyMX for a property of mine, and it was a smooth transition. The app is super simple and innovative. The whole team at this company is outstanding. Thank you all for being so great and accommodating. Seriously recommend!

I'm loving the ButterflyMX system for my community. Andrew Corbett was great at getting us up and running. Andrew was super helpful, spoke, answered all of our questions, and was extremely knowledgeable. Highly recommended.

We just finished the installation of our new ButterflyMX intercom system. Our residents are extremely happy with this product and how it makes their lives easier and safer. I was so happy with our ButterflyMX Client Success Manager, Jordan Zolan. He is very responsive, resourceful, friendly, and professional; has been guiding us from the beginning. He's truly amazing and made the process easy.

Absolute pleasure working with the ButterflyMX team. Jordan is incredibly efficient and knowledgeable!

I have received great service from ButterflyMX, and the homeowners in the buildings that I oversee also like ButterflyMX. Thank you for the support and quick response times!!

Managing my business using ButterflyMX has been AMAZINGLY SMOOTH with the help of Jordan Z! Very grateful for his patience, efficiency, and responsiveness!

We recently had the ButterflyMX system installed in our community. So far, we have had positive feedback regarding the new system and its capabilities. Chris S is our ButterflyMX Client Success Manager. He is always very responsive and provides quality resolution/communication.

As a Property Manager in the Bay Area, I can tell you that our residents and vendors enjoy all the features of ButterflyMX. The ability to open doors directly from your phone is ideal, plus the video feature is a huge plus! Setup was a breeze, as the ButterflyMX team did all the heavy lifting. Shout out to Jordan Zolan, who helps the team and me when we have questions. Super responsive and resourceful!

David C. was extremely helpful when I reached out with questions about our property that has a ButterflyMX system. He was super quick to respond, and answered all of my questions! I appreciate his help and will always reach out to him if I need anything in the future!

I am in awe of the quality of the machinery and the customer service we received from ButterflyMX. My rep, Jordan Zolan, has been rapidly responsive, reliable, professional, and friendly. The team saw us through from start to finish. They also recommended a stellar company to install the device. I would recommend their intercom and ButterflyMX to anyone.

I’ve had an amazing experience with the installation of ButterflyMX at my property. Both Jordan and Alek have gone above and beyond to make this process quick and easy. I highly recommend their service.

What an amazing platform and wonderful team to work with. We have been using ButterflyMX for over a year now, and the team has always been amazing to work with!

Chris Shen helped us set this up and got everything squared away while I was out of town. Everything went smoothly, and the residents love the new system. The team didn't have any problems during the transition process. Love it!

This is a good and intuitive product. ButterflyMX is great for new buildings, and a great upgrade for existing properties.

Very user friendly, easy setup, and great service!

The ButterflyMX team made training super easy to comprehend and also to use. The system is very user-friendly and will give our company and residents peace of mind. Kristin did our training and set up. She was very attentive to our specific needs and made the training enjoyable.

ButterflyMX not only has a great product but a great team to back it up! Any issues that we've had have always been taken care of quickly. Jordan is quick to respond, and his team resolves issues swiftly!

The ButterflyMX team has gone above and beyond to assist us with implementing their smart intercom panel for our apartment community in Newport, RI. Their product has not only provided value but has greatly impacted the resident experience. The implementation process was smooth, and the client support team was always available to troubleshoot and resolve any issues.

We recently installed the ButterflyMX system in our apartment community to replace the DoorKing system. It has been an excellent experience! The options provided to residents on how to enter the building made them feel secure if they misplace their key and ensure their guests have easy access when visiting. Additionally, when technical support or questions have arisen, Chris Shen, our representative, has been quickly available and thorough in his help. Overall very happy to have made the change to this new intercom system.

I want to shout my praises for Jordan at ButterflyMX! He has been helpful and available to me for everything from training to troubleshooting. I am new to this system, and it feels good to know I have someone I can contact and get the results I need. Thanks, Jordan!

We manage several properties in Detroit and our tenants love ButterflyMX! David Cochran is our Client Success Manager and has been amazing to work with!

This company is amazing! They respond immediately to requests. We couldn't be happier! 

We just installed the ButterflyMX system for our Co-Op apartment building. I must say that the entire experience exceeded my expectations. From proposal to implementation, the process could not have gone more smoothly. The system went live a day earlier than we had planned thanks to the attentive efforts of of client success manager Andrew and the wonderful team of installers that executed above and beyond. The system itself is incredibly flexible and is functionally a work of art. Bravo to the entire team and the wonderful product that is ButterflyMX! 

We recently installed keypads in our laundry room and gym at our community. Everyone at ButterflyMX has been very helpful throughout the whole process. Especially Jordan Zolan, who went the extra mile to make sure we were set up correctly and fix any hiccups that rose up. I can't wait to have our intercoms set up as well. I would definitely recommend this company and their product. They are professional and provide good quality service and equipment.

Huge shoutout to Jordan Zolan! I've had the pleasure of working with Jordan for a good year now and I have absolutely no complaints. Jordan has always been super knowledgeable, helpful, and so quick at responding and getting back to me. We've been through two transitions together now and I couldn't have asked for better support. Thank you Jordan, I truly appreciate all your hard work and assistance!

ButterflyMX & their representative Andrew Corbett are beyond helpful! Their ability to respond as quickly as they do amazes us every time.

Alex and the ButterflyMX team have been wonderful to work with. Alex is always very responsive and on top of what he is doing for me. I appreciate you!!

We use ButterflyMX at our community and love it. We love the support we receive from Jordan Zolan---they have been incredible and the fastest to provide answers, always within minutes of any requests.

Jordan Zolan at ButterflyMX is consistently prompt and helpful in addressing any issues with implementation and ongoing maintenance. We love them!

Cannot say enough about this company. Extremely professional, responsive, knowledgable, and have helped our management company exceed in many ways with our owners, residents, and buildings. Jennifer has been our rep and has gone above and beyond for our company and our residents. Starting from day one, explaining the system until far after installation and usage.

I have had only awesome experiences with ButterflyMX systems and staff. They are very friendly, professional, and go out of their way to help you. Their support system is just wonderful. The staff always helps you no matter what. Their hours are great! I love the system, their staff, and their support team! I have had ButterflyMX installed at several buildings now and all without any problems! Thank you for all your help and support! I cannot say enough great things about ButterflyMX system. It is easy to use and the support staff and sales reps are absolutely fantastic! They always go out of their way to help! Thank you again for everything and all your support/help.

I was looking for a security system for our project and came across ButterflyMX. I did some research and was totally sold with their customer service compared to other systems. They were super helpful and very informative. Jordan Zolan (our client manager) is super patient, supportive, and very helpful. He walked me through each process of the installation and made sure I understood every part of the intercom. Would definitely recommend! 

Jordan Zolan at ButterflyMX is consistently prompt and helpful in addressing any issues with implementation and ongoing maintenance. We love them!

We just installed the ButterflyMX system for our complex and our tenants as well as our staff have had a very smooth transition without any complications. Our New Client Success Manager, Jordan Zolan, was very knowledgeable, patient, and organized while training every step of the way. I feel confident that we will all enjoy the safety and convenience of the new entry system. I highly recommend ButterflyMX if you are looking for a great security access system.

Jordan is the best! He is very responsive and efficient, which makes my job easier! Thanks, Jordan!

The team is always responsive and ready to assist. I really appreciate the building-specific attention.

We have used the ButterflyMX system for a couple of years now at our property. The system is extremely helpful and easy to use. I recently worked with David from the Client Success team. He is knowledgeable, patient, and very helpful in making sure that our property was running to the best of its ability. Thank you, David, for your continued help and support!

We worked with ButterflyMX and a local installer to upgrade our old (broken) buzzer system at our 6 unit condo in Boston. It’s been a real upgrade for us and works really well. ButterflyMX provides great peace of mind to see who’s calling, and be able to allow remote access to the building. Strongly recommend it, even for smaller buildings. So much better than a buzzer, and a lot more advanced than a bunch of Ring doorbells.

Working with Chris Shen has been an awesome experience! His dedication to customer service and helpful nature as our dedicated customer service representative have been wonderful. Chris has been prompt with all of his responses regarding any questions we've had and helped make the ButterflyMX panel super easy to navigate. Thank you so much for all your hard work and dedication, Chris! We appreciate you.

My HOA recently installed the ButterflyMX. Unfortunately, they were lacking providing any information on operation of the ButterflyMX. Luckily, I was put in contact with Jordan Zolan with ButterflyMX and he has done an amazing job providing helpful information on my specific questions. He was on top of his game and I greatly appreciate excellent customer service!

Andy is super friendly and professional — so awesome to work with! He made setting up our building access quick and easy. Highly recommend.

I absolutely love our ButterflyMX system. Whenever I need help, I call/email Jordan Zolan! His response time is always so prompt and accurate. I can appreciate that in my line of work where I am expected to deliver top of the line results. It is helpful when the people I partner with are on the exact same page. Thank you Jordan for always helping me even when I ask the same questions more than once and being so knowledgeable with the products.

ButterflyMX intercoms are amazing and work great for our condo complex. The ability to add, change or remove tenants on the fly from the ButterflyMX OS makes management of the systems very easy. As an administrator, you have a full log of all events in the system. ButterflyMX has helped protect the security of our building because we can see who is buzzing in before we grant access. I like that they put extra attention on the customer and give you a dedicated customer success manager. I wholeheartedly recommend this company. If you get the opportunity to work with Jordan as your customer success manager know that you will be getting the service and attention you need.

We have had ButterflyMX here at Blue Sol for almost a year now, and I just want to say that working with Jordan Zolan throughout this entire experience has been amazing! From setup to installation, and any concerns in-between, he is always there to go above and beyond and help in really any way he can! I feel that his customer service is top-notch and is pretty rare this day in age. I am very grateful to have his support as a vendor.

Chris Shen helped train me and my team with ButterflyMX. He is extremely thorough, friendly, and a pleasure to work with! The ButterflyMX system is user-friendly and a perfect solution for multi-family communities! I highly recommend it.

We use ButterflyMX at our property and we find that it is incredibly user-friendly and helpful for our residents and vendors. It allows residents to remotely allow entry and provides video footage of each time a call comes through or access is granted. This allows for better control of who gains entry. 100% would recommend it!

Chris Shen, Alex Park, tech guru Carlos, and the ButterflyMX team were extremely helpful in delivering and administering a complicated install. Chris was able to make remote updates on the fly and this made all the difference. The client is happy, so we're happy. Thanks guys!

Working with Jordan from ButterflyMX has been so amazing! His responses are quick and I love the positive energy he has. It's such a pleasure working with him and hope it continues!

We use ButterflyMX at my property and it has been extremely beneficial. It is extremely intuitive, very sleek, and modern in its appearance and interface. The residents love it!

Excellent service! I have worked with Chris Shen to get educated on the ButterflyMX system at our new high-rise community in Portland! Chris has been absolutely great in answering questions and getting our account up to perfection. Chris has completed all of our software updates in a timely manner and so far has been very pleased with the service and his expertise!

My condo building is in the process of switching to the ButterflyMX intercom. The transition process has been top-notch with Jordan at the helm. He is 100% on top of his work before the installation. He is great!!!

We just had three ButterflyMX systems installed this past week. What a difference it has been. The system is customized to our condo's needs. Chris Shen is the best! He was patient through the process and training via Zoom was seamless and fun! He was incredibly patient and made the process seem less daunting. Thank you, Chris!

Jordan Z. at ButterflyMX has been amazing to work with. He's been so helpful with my community, and we are excited to be working with him.

Hands down, Jordan Zolan is the best rep that we have had since day one! He has been super helpful and patient with all the emails I am sending him day by day. Thank you, Jordan Zolan!

I've had the ButterflyMX system for about two years. It is a great addition to the building. Gyaltsen Phuntsog is the best customer success rep I've had in a long time. I've been in contact with him for about a year. Anytime I have any issues or any problems he's always right on top of everything. He replies right away through email or he gives me a direct call. He makes everything simple, easy, very convenient, and he always double-checks everything. I appreciate his help. He helps make the building more efficient. He is my go-to-guy. Thanks, Gyaltsen!

Great product and great people! From ordering, receiving a smooth delivery, and a quick set up everything has been above my expectations! Thanks to everyone at ButterflyMX for making this process easy and for creating such a smooth transition from our old intercom system.

Love the product and love the company! The product is user friendly and a game changer when it comes to property management. Every employee has been beyond helpful and friendly. 10/10 would recommend!

ButterflyMX provides excellent customer training online and is quick to respond to any emails or questions. The intercoms work well, and the system is a great improvement over the old intercom that we had. Both the video and the audio are of excellent quality. I would recommend ButterflyMX to other buildings.

The best customer service of any vendor I have ever worked with! Jordan Zolan, my customer success rep, is extremely responsive to all my requests and inquiries. Jordan goes above and beyond for me and my property. ButterflyMX is such a convenient and fun intercom application to use! I will definitely recommend them to other property management companies.

We have recently added ButterflyMX to my property, and I cannot express enough what a great addition this was. I have gotten the best service from Jordan Zolan (he has been extremely patient with me!). Totally recommend them!

We have had the ButterflyMX system at our property for a few years now. It has been a great convenience for our residents and our staff. Customer support is also very responsive and is always there if anything does come up. Shout out to Chris Shen, who takes great care of us!

Jordan from ButterflyMX has always been friendly and very professional to work with. He has even taken my calls when not working and has always gone above and beyond for me. I must admit, I am not the most tech-savvy guy, but he has never made me feel that way. I highly recommend the ButterflyMX app for user-friendly accessibility and great customer service! Keep up the great work, Jordan!

We want to express our gratitude to Gyaltsen Phuntsog, Operations/Sr. Client Success Manager at ButterflyMX, for his prompt attention to our service request and fast repair on the ButterflyMX panel that is crucial for operations at our property. Service was restored in just a few hours! Gyaltsen Phuntsog helped us locate the needed part to guarantee fast repair. Such attention is rare these days, and it is greatly appreciated!

The system itself is a life changer in the multi-family industry. I am a Property Manager for a new building in San Jose, CA, and have been lucky enough to work with Jordan Zolan through the setup and training of the system as our building prepares to open. As a user (tenant) and as an admin, it is super user-friendly, and Jordan's training and assistance are invaluable. So helpful, professional, and responsive! Thank you again, Jordan!

ButterflyMX is amazing! I love it as both a resident and leasing agent for my residents. Chris Shen is exceptional! He always answers any questions we have and is very quick to respond!

Andrew does an excellent job training someone to use the ButterflyMX system. It's so user-friendly that I wish I had this installed at all my properties. It does the work for you, has a ton of features, and it comes with excellent customer service. I would highly recommend this product!

We recently had ButterflyMX installed at my building. I am super excited about this new system. Jordan Zolan has been so helpful in assisting me and is always available to help me in any way he can. 5-stars for him alone!

Our company, Your Technology Support, has been an installer with ButterflyMX for almost two years now. Last month, we also became a customer, with ButterflyMX video intercoms installed at our offices. During this time, the ButterflyMX experience has been Five Stars! The sales team-Alek Hadadan, Terrence Winters, Mike Vivalo, and Matt Harting- are very responsive to the customer needs. The sales coordinators Alex Park and Emily Lara, keep us well informed on product updates and shipments. And last but certainly not least is our assigned Client Success Manager, Jordan Zolan. Jordan's extraordinary ability to answer customers' questions about everything ButterflyMX is top-notch! Our team looks forward to more successful years working with everyone at ButterflyMX!

We use ButterflyMX at our property and love it. It’s convenient for us in the office and most convenient for the residents who live here. I’m the community manager and it makes life really easy. You’re able to buzz people in I also think the feature where you can see the person's face is favorable. I highly recommend the ButterflyMX system for many reasons. The safety features alone are wonderful. Wonderful concept ButterflyMX!

We are pleased with the system, and ButterflyMX's availability to help us is particularly outstanding. They answered every one of my thousands of questions. We were anxious about going live, but we survived and are excited to be moving forward. The system itself is amazing. I never knew that such great security was available. Our community of 96 single-family homes will appreciate weeding out the non-residents that sneak in. We can see everything.

Speedy service, excellent support team. I worked with Chris Shen, his support was amazing!

Excellent customer service, prompt responses, and great system all around. Chris Shen has been the best to work with. He is kind and courteous and he goes above and beyond to help me. A+

We currently use ButterflyMX in three commercial buildings and have been very pleased with the system's ease of use. The company's customer service from the point of order to support is exceptional. Our client manager, Jordan Zolan, is always available for any questions we have, and always checks in to make sure we are happy.

So far so good. Bruno & Jordan have been awesome getting us all set up on the system & if they keep up this level of customer service, this system will go in several of my buildings. The system is next level with respect to features & so I'm looking forward to this next phase of tech.

ButterflyMX has been a great addition to our building for both ease of entry and safety for residents. Their team has been incredibly helpful, and our residents love all the features that exceed a "normal" door system.

Ben Newman and Chris Shen have been extremely helpful in regards to our current ButterflyMX system as well as the new one we are ordering for another property. I highly recommend both of them if you need any services (sales or tech support) for these systems. Thank you again, Ben and Chris!!

It is always a pleasure working with Chris Shen and the ButterflyMX support team. They are always very knowledgeable. ButterflyMX is extremely easy to use for the end-user, and I highly recommend it for any building looking for door control and better security for the residence or visitors.

We have had ButterflyMX in our 45 unit condo for six months now and could not be happier. Software is intuitive and easy to use. The best part is the customer service; Sephra answers the few questions we have had at lightning speed! I wish all companies were like this.

Chris Shen has been a valuable client manager for our communities -- quick to respond and get our issues resolved right the first time. Likewise, our residents love the features that ButterflyMX provides!

Chris Shen has been great working with us to fit the system to our particular needs. He's always responsive, attentive to details, and fun to work with.

I replaced a door entry system with ButterflyMX's 7" system. From start to finish, the process with Michael and Jordan was incredibly easy and quick. The system has been installed for several months now and everyone is finding it easy to use. I personally appreciate being able to walk up to the door and ask Siri to open it without touching anything. Months after the system has been installed, Jordan followed up about it and training. It's a great product put out by a great team.

ButterflyMX is the easiest software I've ever used for programming access to the buildings I manage. Chris Shen, my account manager, was always super responsive and helpful. I highly recommend ButterflyMX for any property managers who need an easy-to-use and versatile access system.

The ButterflyMX system has been a great addition to our property! The residents love the new system, and it is easy for them to use. I especially want to give Jordan Zolan a shout-out! He has been incredible with assisting me anytime we have any issues. He is so quick to respond every time something comes up regardless of what time it is. Thank you Jordan for all of your help!

I am a property manager with over 10 years of experience. I have just installed 8 ButterflyMX panels across 4 buildings in Queens, New York. Not only do I strongly recommend this product and service to any property manager, but I must commend ButterflyMX's countless efforts in explaining the system, how it works, and its functions that truly serve to benefit any residential building. If you are a New York City Property Manager or Property Management firm, I strongly recommend looking into ButterflyMX as a viable and secure intercom system. I specifically would like to give tremendous credit to my Account Representative from ButterflyMX, Jordan Zolan, who was an absolute asset during the planning and implementation phase of installing ButterflyMX. He is very reliable and a true gentleman and professional.

I am a property manager with over 10 years of experience. I have just installed 8 ButterflyMX panels across 4 buildings in Queens, New York. Not only do I strongly recommend this product and service to any property manager, but I must commend ButterflyMX's countless efforts in explaining the system, how it works, and its functions that truly serve to benefit any residential building. If you are a New York City Property Manager or Property Management firm, I strongly recommend looking into ButterflyMX as a viable and secure intercom system. I specifically would like to give tremendous credit to my Account Representative from ButterflyMX, Jordan Zolan, who was an absolute asset during the planning and implementation phase of installing ButterflyMX. He is very reliable and a true gentleman and professional.

ButterflyMX is amazing and so user-friendly. I work in property management and have residents who tell me they will only live in building that offer this system. Emily Lara is exceptional and is always willing to help with whatever you need. 

I am a property manager with over 10 years of experience. I have just installed 8 ButterflyMX panels across 4 buildings in Queens, New York. Not only do I strongly recommend this product and service to any property manager, but I must commend ButterflyMX's countless efforts in explaining the system, how it works, and its functions that truly serve to benefit any residential building. If you are a New York City Property Manager or Property Management firm, I strongly recommend looking into ButterflyMX as a viable and secure intercom system. I specifically would like to give tremendous credit to my Account Representative from ButterflyMX, Jordan Zolan, who was an absolute asset during the planning and implementation phase of installing ButterflyMX. He is very reliable and a true gentleman and professional.

 I am so proud to announce that Jordan Zolan is the best team member who always helps in minutes. He is a great helper, supporter and well experienced to solve technical and security issues. Thank you Jordan for your timely help. 

 Working with Jordan and the entire ButterflyMX team is always a pleasure. They are quick to respond and help us troubleshoot any issues. Our community is in downtown San Diego and the ButterflyMX system is a huge benefit to our community. It's easy to use and we recommend it for all apartment and condo communities. 

ButterflyMX has been a great experience as a Property Manager myself, and for my residents. The intuitiveness, the sense of security, and great designated support rep like Chris, have been awesome!

I work in property management, and the building I work in just recently started using ButterflyMX. We have had nothing but great experiences! Our residents love the ease it provides and the handy app they have as well. The platform is incredibly easy to track and use and has many helpful functions. Our rep, Chris Shen, has been SO helpful! He helped integrate our PMS, so resident lists automatically update and remove residents as they move out. We don't have to worry about anything at all. So excited to keep using this system. Thanks, ButterflyMX and Chris!!!

Chris Shen has been wonderful to work with for our community. He is prompt in communicating and goes above and beyond for his customers. He was able to quickly accommodate a new-staff training when our team took over a building that had ButterflyMX installed. The system works well for our building access, and I would highly recommend it for those looking at options.

ButterflyMX is great, but having Jordan Zolan as our customer success manager is fantastic. He readily answers all of my questions, explains everything in plain English so even I can understand, and always follows up. I couldn't be happier with Jordan.

The residential building I manage installed the ButterflyMX intercom system for our front door access. The system is just awesome and a huge success! Residents are very happy with it. Technical support is amazing, responsive and fast! Any little problem gets resolved right away. They answer questions even on weekends and late into the night. This is by far the best intercom system around anywhere!

The integration of ButterflyMX at our property went flawlessly. It is a great system and all of our residents have been loving it. They worked hard to accommodate with our needs, and it truly improved the quality of living here at Maverick for everyone. We would highly recommend! 

ButterflyMX is such an upgrade to the callbox experience. Its layout is super easy to use and the team at ButterflyMX has been a joy to work with and get up and running at the properties. You won't regret going with ButterflyMX!

Amazing experience, we could not be happier with Jordan and the ButterflyMX system!

We have ButterflyMX at our apartment community, it's user friendly and easy to navigate. However, when things go wrong, Jordan Zolan is definitely my go-to person for answers! They are always very responsive and helpful, keep up the good work!

I have had Jordan Zolan as my right hand man for some time now. He has been A1 since Day 1. From the day we had our ButterflyMX installed, he has provided my team with illustrative hands-on training. He is always prestigious and willing to help. He is prompt with his responses and his work. When he says he's going to do something, there is no doubt that he will. I recommend Jordan Zolan for all your ButterflyMX needs 🙂

Shannon, Jordan, and the local installation crew here in San Francisco have been amazing! They are ultra-responsive and have solved every issue so far with our building that has a number of challenges. Glad we selected them for our security access provider and would recommend them to anyone who is looking into a modern, feature-filled solution with a wonderful support team. Thanks ButterflyMX team!

Our Account Manager, Jordan Zolan has been nothing but amazing! As a Property Manager, I work with a lot of vendors and he is by far one of the best and most responsive. Jordan is so quick to respond and always has an answer for my questions!

It has been a wonderful experience of working with Jordan and having the convenience of the ButterflyMX system in our building. It is wonderful to have the technology to be able to easily use the app for residents, deliveries, and staff. It is easy to set up on the phone and quick to use! It is a joy to work with Jordan who is always so kind, responsive and helpful. We are all so happy and appreciate Jordan so much! Thank you Jordan for all of your help!!!

ButterflyMX is a great resource for residents and residential management teams. The video intercom gives residents peace of mind about who they are letting up to their home, and virtual keys work great for recurring guests like family or dog walkers. All ButterflyMX representatives we have worked with have been great. Chris Shen is our current rep, and he goes above and beyond for us. We love his enthusiasm and dedication. Thank you!

Chris Shen was great. He explained everything thoroughly, and I know that I can always reach out to him with questions. Thank you!

Awesome product and service. Our CSM Jordan is a great!

It has been a true pleasure working with Chris Shen from ButterflyMX! He made the setup process and training extremely efficient and is always quick with his responses/resources. We look forward to continuing to build our working relationship with Chris and the ButterflyMX team!

I'm a Maintenance Manager and currently bringing a new building online that has a ButterflyMX panel. I attended a systems training for ButterflyMX with Chris Shen. I attended several different system training over the past couple of weeks to bring the new building online and this was one of the best. It was coherent, direct, friendly, and very helpful. Chris clearly knew the content, delivered it well, and most importantly, focused on the aspects that relate to daily operations by the building management. The system seems user-friendly, and I think our residents are going to love it. A+

I LOVE how convenient it is to use their product and have had a great experience with them. Our rep Jordan Zolan is super helpful and quickly responds to any matters that come up.

We utilize ButterflyMX at all of our multifamily & mixed-use buildings because it provides the most efficient and user-friendly way for residents & guests entry into our buildings. All staff enjoys having access at their fingertips, and it integrates flawlessly with Yardi. We have a customer service rep that we can reach out to, and they assist immediately. I would recommend this entry system to anyone who is looking!

ButterflyMX has been a great success in a building I manage. The success is owed to a knowledgeable, expert, and patient support team led by client success manager Gyaltsen Phuntsog. Gyaltsen and his colleague, Brian Surden, have helped get the system set up and all the residents registered. Gyaltsen is always there to answer questions and advise on how best to handle the building's transition to the new system. I owe both Gyaltsen and Brian a debt of gratitude for getting me transitioned to the ButterflyMX system with flying colors.

I manage a residential building in downtown Pittsburgh and have been working with Chris Shen, our ButterflyMX rep, throughout our whole onboarding process. He has been extremely responsive, professional, and always happy to help out. It is a great feeling to know that we have someone dependable to assist us. Thanks, Chris! On top of that, our residents absolutely LOVE the ButterflyMX system, and so does our team here. It is very user-friendly and truly makes us stand out from other communities. I would definitely recommend ButterflyMX!

I'm compelled to give 5-stars to Jordan for his responsiveness and ability to problem solve. 5-stars to Jordan Zolan. Love ButterflyMX.

ButterflyMX is a wonderful asset to our building! Both the management and residents love using the ButterflyMX system. The system and app are very user-friendly! Chris Shen is a great representative! He is very knowledgeable and a problem solver. He is also friendly and answers all emails in a very timely matter. I would strongly recommend ButterflyMX to all properties!

Great system and support team. Very easy and secure to use. Jordan Zolan will take care of you!

We recently switched from outdated DoorKing to the ButterflyMX system. I couldn't be happier, saving money and offering our building's residents more features. Jordan Zolan, our rep at ButterflyMX helped immensely with some features unique to our property. Super super happy!

I had a superior experience with Jordan Zolan on a training call this morning. To date, it had to be the clearest and concise training that I have received on any programs for the start-up of my building. Jordan was a delight.

Chris Shen is AMAZING. He was so informative, helpful, courteous, and patient. He seems to know the ButterflyMX system in and out. To be honest, I was hesitant to schedule a training system in the beginning. I am glad I followed through and took the training. I learned a lot. I will most likely lean on him for more assistance at some time and I won't hesitate to contact him. He returned e-mails within minutes and was truly a pleasure to work with. Chris deserves a raise or pat on the back or at least a latte.

I am a National Project Manager at Fairfield Residential. I am responsible for planning and implementing all new property management software initiatives. A few months ago our construction department installed ButterflyMX at a few of our deals in MD, TX, and FL. When the asset was completed and operations took over, we worked directly with Katrina Drane, Sr. Manager of Client Solutions/Operations at ButterflyMX. She helped set up the ButterflyMX integration with our property management system. Sometimes in life, you are lucky enough to work with someone who makes your job easier. And that's exactly what Katrina did for me. She was an absolute pleasure to work with! ALWAYS available and quick to answer emails and calls. She is resourceful, kind, and accommodating! Thank you Katrina for being an amazing soul and providing top-notch customer service!

Extremely pleased with the ButterflyMX support team, especially Chris Shen! He always provided a prompt response, effort to resolve issues, and was clear in communication. Very happy!

Ever since I had ButterflyMX intercoms installed at our property, I have had the best customer service. Anytime something goes wrong (and that's not very often), the customer success rep, Jordan Zolan, is always there to help. I don't even have to send an email. Jordan Zolan always checks on us to see if we are doing good and if there is anything he can do for us. I would recommend ButterflyMX to anybody who is looking to install new intercoms and having a great customer success rep like Jordan Zolan.

I've lived in apartment complexes with a lot of different access control devices to get into my building, and ButterflyMX is by far my favorite. Here are some key features that make this system worth its price: guest key and temporary password assignment that residents can issue, a nice large touchscreen with a camera that starts a video chat with whoever is trying to reach you, and the mobile app! I'm a one-trip guy, and the fact that I can tell my phone through Siri to unlock the door for me without having to reach into my phone to open up the app makes life infinitely easier. It accepts many credential types like cards, key fobs, NFC, key pin input, remote access from the app, temporary credentials. This system is pretty diverse and easy to use.

We love using ButterflyMX here at The Thornton. The system is very user-friendly and the support team is phenomenal! Our Client Success Manager, Chris Shen, is very responsive & super helpful when anything ever comes up. I highly recommend this product for any apartment community!

I am the manager of an apartment community. ButterflyMX has been a game-changer for my residents who love the convenience it has to offer! They can view guests on video through the app and even create their own door pins for easy access to the building. My account manager Gyaltsen is so helpful it makes the experience even better! He is super responsive and assists with any changes I need. He is also very hands-on in helping me understand the admin side of the system. I would highly recommend any property to invest in this product and company!

Working with Chris has been amazing, and ButterflyMX is a great service to have for rental properties!

Really enjoying the ButterflyMX unit at our building, it’s very intuitive and convenient. Definitely recommend it!!

I have nothing but excellent things to say about ButterflyMX and especially, Gyalsten Phuntsog. He is always so attentive and helpful. I seriously would be lost without all his great help.

We are extremely pleased with our purchase and installation of the ButterflyMX system. We did our research and ButterflyMX was clearly the best product on the market. Our Client Success Manager Gyaltsen Phuntsog did a great job for us insuring that all new users of the system were well trained and minimizing any potential start-up issues!

Manager, Jordan Zolan is a pleasure to work with. He has been very patient throughout this process given our project was delayed due to COVID-19, however, he was very accommodating to our team's schedule. Like a true New Yorker, he was knowledgeable and straightforward. Not only is the product great, but its team of professionals has made the transition a nice experience from the first demo interaction, installation, and training. Special thank you to our ButterflyMX team: Michael Vivalo, Alex Park, and Jordan Zolan!

ButterflyMX has been a saint to my properties. It is so user-friendly and very efficient. You can do so much more with the features and residents are loving it every day! This was truly a great investment. The staff I worked with Chris and Kristin were amazing to work with. Customer service is top-notch couldn't be happier to work with these two individuals. ButterflyMX is so lucky to have these two! Thank you for all you do! Highly recommend it for residential as well as commercial buildings!

Kristin Morrison has been absolutely phenomenal during this entire training and on-boarding process. She is patient, kind, understanding, and very knowledgeable. I cannot thank her enough for all she has done for me with this new system. Thank you Kristin!

The Zoom call with our Client Success Manager, Kristin Morrison, was excellent. She was knowledgeable, thorough, and patient. We had a series of questions which she answered clearly. What seemed a system with huge capability became comprehensible. She customized our installation while we watched. In one instance she referred a question to ButterflyMX's technical support team and we had the answer before our call was completed.

Jordan Zolan was our account manager for ButterflyMX and he was absolutely incredible to work with. He was always timely with responses, followed up with our needs, and made sure we were taken care of. He truly made our experience with the ButterflyMX intercom system so easy. Thank you, Jordan!

Jordan Zolan is the best. We recently installed 2 ButterflyMX systems at two buildings that I manage. Jordan has made the process seamless. He answers all my questions instantly. I can't say enough good things. I highly recommend this system and working with Jordan has made it an even better experience!

5 stars all for Jordan! I work at an apartment community and he is a constant life saver! He is so helpful and so efficient!

ButterflyMX has brought more modern technology to our property. It has been a wonderful experience and the technicians were able to integrate ButterflyMX with our existing technology to keep things running smoothly. I would recommend this product to not only my colleagues but my competitors as well!

I was a new community manager to the property and new to the ButterflyMX system, Jordan Zolan has been phenomenal at answering all my questions and assisting with the slightly challenging installation. Timely responses and the ease of using the ButterflyMX system by manager and tenant are seamless. I would highly recommend Jordan and the ButterflyMX system for any landlord or property manager!

I reached out to Gyaltsen over at ButterflyMX after we were having some connectivity issues with our system. I'm very used to getting responses from support lines that try and pass the blame to another vendor, but Gyaltsen was not only able to help me determine it was an internet issue, Gyaltsen even provided different suggestions to help troubleshoot the problem. Gyaltsen was very responsive throughout it all and I couldn't have asked for better service. Thanks again Gyaltsen!