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Installer resources

Below is all the information you need to install our products correctly at your property.

IMPORTANT: to ensure you do not void our 2-year warranty, you must be certified to install ButterflyMX.

Get certified now or find a certified installer near you.


Video intercom cut sheets

7″ surface cut sheet

7″ recessed cut sheet

11.6″ surface cut sheet

11.6″ recessed cut sheet


Access control cut sheets

2-door access controller cut sheet

Keypad reader v2 cut sheet

Mullion reader cut sheet

Vehicle reader cut sheet


Key locker cut sheets

Keypad v1 cut sheet (discontinued)

Key locker cut sheet

20″ Key locker drilling template

16″ Key locker drilling template


Package room cut sheet

Package room cut sheet

Frequently asked questions

Can I double up on the extension cable for power? Eg. Can I use a 22/8 AWG for a 50-100 ft run?

No, this is not equivalent for a 16 AWG cable. For a 50-100 ft run, you must use a 16 AWG.

Can I use any RJ45 port to terminate the ButterflyMX’s cat5/6 connection?

No, you must ensure the correct port on the correct switch/router is being used to terminate the ButterflyMX’s data connection.

We have limited physical space for a UPS. Why is a UPS device required?

The UPS device is required to provide clean power to the ButterflyMX intercom, which is a full windows computer. We must treat the Butterfly product as an IT asset, not just a low voltage product. Find space for the UPS whether that’s in a drop ceiling or in an equipment box.

Why is the RB5 isolation relay + diode/resistor necessary when wiring a ButterflyMX directly to an electric lock?

This is required to protect the ButterflyMX intercom from inductive kickback.

How many amps can the ButterflyMX relays handle?

The ButterflyMX relays should not be subjected to a larger amount of amperage. We are not concerned with the ButterflyMX relays, we are concerned with the computer behind them.

Why does ButterflyMX sometimes require a dedicated internet account for its products?

When too many networked products share an internet account, they compete for bandwidth. The dedicated internet account ensures the ButterflyMX meets its minimum network requirements.

If ButterflyMX recommends using a third-party card reader system, why is there a card reader inside the intercom?

ButterflyMX routinely future proofs its product, and the card reader was put in the device to support future planned development.

In recessed ButterflyMX intercoms, there are holes in the backbox. Does this put the product at risk of water damage?

Silicone sealant must be applied to the backbox when installing a recessed ButterflyMX intercom.