Video intercom cut sheets
Access control cut sheets
Key locker cut sheets
Package room cut sheet
Frequently asked questions
Can I double up on the extension cable for power? Eg. Can I use a 22/8 AWG for a 50-100 ft run?
Can I use any RJ45 port to terminate the ButterflyMX’s cat5/6 connection?
No, you must ensure the correct port on the correct switch/router is being used to terminate the ButterflyMX’s data connection.
We have limited physical space for a UPS. Why is a UPS device required?
The UPS device is required to provide clean power to the ButterflyMX intercom, which is a full windows computer. We must treat the Butterfly product as an IT asset, not just a low voltage product. Find space for the UPS whether that’s in a drop ceiling or in an equipment box.
Why is the RB5 isolation relay + diode/resistor necessary when wiring a ButterflyMX directly to an electric lock?
This is required to protect the ButterflyMX intercom from inductive kickback.
How many amps can the ButterflyMX relays handle?
The ButterflyMX relays should not be subjected to a larger amount of amperage. We are not concerned with the ButterflyMX relays, we are concerned with the computer behind them.
Why does ButterflyMX sometimes require a dedicated internet account for its products?
When too many networked products share an internet account, they compete for bandwidth. The dedicated internet account ensures the ButterflyMX meets its minimum network requirements.
If ButterflyMX recommends using a third-party card reader system, why is there a card reader inside the intercom?
In recessed ButterflyMX intercoms, there are holes in the backbox. Does this put the product at risk of water damage?
Silicone sealant must be applied to the backbox when installing a recessed ButterflyMX intercom.