Installer resources
Eliminate building wiring and in-unit hardware. Our smart intercom is fast and easy to install, requiring only three connections: internet, power, and door strike. Below are all the necessary documentation, cut sheets, and installation videos to ensure our intercom is installed correctly at your property.
To ensure you do not void our 2-year warranty, you must be certified to install ButterflyMX.
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INSTALLER CERTIFICATION
You must be certified to install ButterflyMX
To ensure you do not void our two-year hardware warranty, we require that anyone installing our products be certified. The certification process is a free, online course and should not take more than 30 minutes to complete. Once certified, we may also provide you with free installation referrals.
Get your free certification today!
GET CERTIFIED NOW
GET CERTIFIED NOW
INSTALLER CERTIFICATION
You must be certified to install ButterflyMX
To ensure you do not void our two-year hardware warranty, we require that anyone installing our products be certified. The certification process is a free, online course and should not take more than 30 minutes to complete. Once certified, we may also provide you with free installation referrals.
Get your free certification today!
Frequently Asked Questions
Can I double up on the extension cable for power? Eg. Can I use a 22/8 AWG for a 50-100 ft run?
No, this is not equivalent for a 16 AWG cable. For a 50-100 ft run, you must use a 16 AWG.
Can I use any RJ45 port to terminate the ButterflyMX’s cat5/6 connection?
No, you must ensure the correct port on the correct switch/router is being used to terminate the ButterflyMX’s data connection.
We have limited physical space for a UPS. Why is a UPS device required?
The UPS device is required to provide clean power to the ButterflyMX intercom, which is a full windows computer. We must treat the Butterfly product as an IT asset, not just a low voltage product. Find space for the UPS whether that’s in a drop ceiling or in an equipment box.
Why is the RB5 isolation relay + diode/resistor necessary when wiring a ButterflyMX directly to an electric lock?
This is required to protect the ButterflyMX intercom from inductive kickback.
How many amps can the ButterflyMX relays handle?
The ButterflyMX relays should not be subjected to a larger amount of amperage. We are not concerned with the ButterflyMX relays, we are concerned with the computer behind them.
Why does ButterflyMX sometimes require a dedicated internet account for its products?
When too many networked products share an internet account, they compete for bandwidth. The dedicated internet account ensures the ButterflyMX meets its minimum network requirements.
If ButterflyMX recommends using a third-party card reader system, why is there a card reader inside the intercom?
ButterflyMX routinely future proofs its product, and the card reader was put in the device to support future planned development.
In recessed ButterflyMX intercoms, there are holes in the backbox. Does this put the product at risk of water damage?
Silicone sealant must be applied to the backbox when installing a recessed ButterflyMX intercom.