How ButterflyMX delivery pass works

If you live in an apartment building, you’re likely familiar with the hassle of receiving deliveries. Whether it’s sushi takeout or an Amazon order, the last thing you need is the inconvenience of having to go down and meet the delivery person at the front door. Or even worse, risk having your delivery left outside or returned to sender if you aren’t home.

Enter the ButterflyMX delivery pass. A single-use, six-digit code you send to delivery providers so they can enter your building. All it takes to create a delivery pass is one click within the ButterflyMX mobile app. Once you share the code with your delivery provider, they simply enter it into the ButterflyMX video intercom to gain access to your property.

With Delivery Pass, you’ll never be inconvenienced by delivery or worry about a missed package. Plus, you’ll have peace of mind knowing the code expires immediately after it is used.


Watch how ButterflyMX’s delivery pass works:


How to create a ButterflyMX delivery pass:


Step 1: Open the ButterflyMX app

Open the ButterflyMX mobile app on your smartphone. If you don’t have our mobile app, you can download it on iOS or Android.


Step 2: Press ‘+ Delivery Pass’

From the app home screen, press ‘+ Delivery Pass’ under ‘Quick Create’.

You can also navigate to the ‘Visitor Access’ section of the app and press ‘+Delivery Pass’ from there.


ButterflyMX delivery pass


You’ll then be brought to the delivery pass creation confirmation page, which contains the following information:

  • A six-digit code you can share directly with your delivery person
  • A space for you to customize the name of your delivery pass (for example, if the pass is for your UberEats driver, you can simply name it ‘Postmates’)
  • A delivery instructions field containing general information for you to provide to your delivery driver
  • A ‘Copy Instructions’ button


Delivery pass confirmation


Step 4: Share the delivery pass

To share the delivery pass give the code to your delivery person directly or press the “Copy Instructions” button to copy the pre-populated instructions. Then, paste it into the delivery instructions box upon check out when ordering something. If you need to edit the instructions, you can do so after you press ‘paste.’


Using a ButterflyMX delivery pass


Once you are finished with the delivery pass confirmation page, you exit by clicking on the ‘X’ or ‘Close’.

When you close out of this page, it takes you back to the ‘Active/Expired’ page in the ‘Visitor Access’ section. This is where you see any current or expired delivery passes or virtual keys. that you’ve created. You’ll see the delivery pass you just created right at the top of the page.

The icon next to the pass represents the type of visitor access.

  • The truck represents a delivery pass
  • The key represents a virtual key

To delete delivery codes or virtual keys, click ‘Edit’ on the top right of the page and remove the pass you no longer need. You’ll receive an alert if you’re trying to delete an unused delivery pass to confirm that you want to remove it.

To extend the expiration date of a delivery pass, hit the ‘>’ next to it. You can extend the expiration date up to 30 days if needed.


Managing delivery passes


Once the delivery driver receives the pass, they hit ‘delivery” on the intercom, enter the code, and access your building.


Using a delivery pass on the intercom


Based on your notification settings, you’ll receive a notification when your delivery pass has been used.

Discover more resident features

Meredith Murray


Meredith Murray

My passion lies at the intersection of real estate & technology. Brooklynite always.

Pin It on Pinterest