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Novel Coworking Chose ButterflyMX to Provide Secure and Convenient Access to Tenants and Visitors

 

Meet Novel Coworking


Novel Coworking is a commercial real estate owner and national coworking operator that provides private offices, coworking spaces, and office suites to entrepreneurs, small businesses, and enterprise companies throughout the United States.

Chicago’s bustling Loop neighborhood has no shortage of office buildings, but when Novel Coworking founder Bill Bennett was seeking office space back in 2007, he didn’t like the options. Realizing other entrepreneurs were also dissatisfied with the available choices, Bennett launched Novel Coworking. Six years later, Novel opened its first coworking space, offering budget-friendly, amenity-rich office spaces to help small businesses thrive. Now with nearly 40 office buildings throughout the country, Novel has a myriad of tenants who rely on the company to help grow their businesses. Novel Coworking turned to ButterflyMX to ensure convenient and secure property access for the people working in and visiting their coworking spaces.

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It is easy and intuitive to install… the process is seamless every time.”

The challenge for Novel Coworking


While Novel prioritizes convenience at its properties, it never sacrifices safety. Tenants, visitors, and delivery people need varying levels of access to the property at all hours of the day.

Tenants, visitors, and delivery people need varying levels of access to the property at all hours of the day. But the traditional way of managing property access — using keys, key cards, and fobs — is too inconvenient and insecure for a Novel Coworking space. “We have lots of different types of businesses at our coworking spaces, all with employees, customers, and vendors who need access to the properties,” explains Tiffany Tanakit, Portfolio Manager at Novel Coworking. “Granting visitor access and managing tenant fobs was inconvenient and took up too much time from our on-site staff. We needed a solution that allowed our tenants to open and manage doors from their smartphones while also empowering our staff to grant or revoke access from their computers.”

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We needed a solution that allowed our tenants to open and manage doors from their smartphones while also empowering our staff to grant or revoke access from their computers.”

Choosing a solution


Novel Coworking chose ButterflyMX to provide a convenient and secure smartphone-based property access solution.

ButterflyMX’s smart video intercom allows tenants to open the door for themselves and grant property access for visitors and deliveries from their smartphones. To test the solution, Novel installed ButterflyMX in two markets: Cincinnati and the District of Columbia.

They were impressed not only by the functionality but also the installation process. “It is easy and intuitive to install, requiring just three wires: internet, power, and door strike,” says Ray Mueller, Senior Development Project Manager at Novel Coworking. “We’ve now installed it in 15 more locations — the process is seamless every time. Even if there’s nowhere to mount it on the wall, we have the option of mounting it on a pedestal.”

The outcome


Novel Coworking now has ButterflyMX installed at over 20 locations across the US, with plans to add more. Their tenants love the mobile app, which lets them grant access to visitors and deliveries even when they’re not in the office. The video calling feature also empowers them to see who they’re letting onto the property before opening the door. What’s more, Novel Coworking’s property staff can add and remove tenant access from an online dashboard as well as review time- and date-stamped photos of everyone who enters the property.

Most importantly, Novel Coworking benefits from a tech-forward amenity that increases tenant satisfaction while improving security and attracting new prospective tenants. “We are already planning to rollout ButterflyMX to other properties,” describes Tiffany Tanakit, Portfolio Manager at Novel Coworking, “Between the improved tenant experience, increased security, and meaningful time-savings, ButterflyMX is really a no-brainer for us.”

Tiffany Tanakit

Portfolio Manager
Novel Coworking

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Between the improved tenant experience, increased security, and meaningful time-savings, ButterflyMX is really a no-brainer for us.”