How to Install ButterflyMX’s QR Code Intercom (Step-by-Step)

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Frank Frehill
Updated 3 min read
ButterflyMX QR Code Intercom installed on glass wall.
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Installing ButterflyMX’s QR Code Intercom is quick, easy, and cost-effective. Whether you’re mounting it on glass, brick, or concrete, this guide will walk you through everything you need to get started.

Before you begin, make sure you have two things:

  • The ButterflyMX QR Code Intercom
  • A ButterflyMX door controller, which is required to trigger the door, gate, or garage to unlock when access is granted

 

This guide to installing the QR Code Intercom covers:

 

What is included in the QR Code Intercom box:

  • QR Code Intercom plaque
  • Four mounting screws
  • Wall anchors
  • Metal backplate
  • Alignment tool

 

Mounting on smooth surfaces (glass, metal, finished walls)

ButterflyMX QR Code Intercom installed on glass wall.

 

Tools needed:

  • Isopropyl alcohol
  • Clean cloth
  • Level

 

Steps:

  1. Clean the surface thoroughly with isopropyl alcohol. Let dry for 15 seconds.
  2. Peel off the foam tape backing from the plaque.
  3. Use a level to align the plaque between 4.5 and 5.5 feet from the ground.
  4. Press the plaque firmly into place for 30 seconds.
  5. For best results, install at temperatures above 50°F and avoid touching the plaque for 24 hours to allow full adhesive cure.

 

Mounting on rough surfaces (brick, concrete)

ButterflyMX QR Code Intercom installed on stone wall.

 

Tools needed:

  • Level
  • 5/16″ drill with masonry bit
  • Hammer
  • Screwdriver
  • Alignment tool

 

Steps:

  1. Use the backplate and level to mark your mounting holes between 4.5 and 5.5 feet high.
  2. Drill pilot holes using a 5/16″ masonry bit.
  3. Tap wall anchors into the holes until flush.
  4. Secure the metal backplate with the provided screws.
  5. Remove the adhesive backing from the plaque.
  6. Use the alignment tool to center the plaque and press it firmly onto the backplate.

 

Installation tips:

  • Choose a well-lit location to support easy QR scanning.
  • Avoid spots with excessive water, vibration, or direct glare from sunlight.

 

Before you mount: Access Controller requirements

The QR Code Intercom requires a ButterflyMX Access Controller to function.

Here’s a quick overview:

 

Power

  • Comes with a 12V, 5A power supply (must not be spliced).
  • The controller must be installed within 7 feet of an outlet.

 

Internet

  • Supports Ethernet or WiFi.
  • Hardwired Ethernet (CAT5e or CAT6) is preferred.

 

REX Relay

  • Two-door controller supports two entry points.
  • Use wet relay (12V, 1A) for low-power locks.
  • Use dry relay and external power for gates or maglocks.

For more details, see the Access Controller Installation Guide.

 

Activation

Once the plaque is mounted and the access controller is connected:

  • Call ButterflyMX Support at 800-398-4416 ext. 2.
  • Our Support team will activate the device and confirm that the QR scan is triggering the unlock function.

With just a few tools and steps, you can install an affordable, modern, and app-free visitor management system that brings professional-grade access control to more buildings than ever before.

 

Join ButterflyMX’s industry-leading dealer program

Director of Partner Operations
Frank joined ButterflyMX in 2019, bringing an operations mindset to the team. Over the years, he has held various roles as the company scaled, including Installation Project Manager, Project Management Team Lead, and Director of Technical Solutions.

In his current role as Director of Partner Operations, he focuses on managing and growing relationships with National Physical Security Integrators across North America, including building the infrastructure to support a growing network of partners. Before ButterflyMX, Frank spent years working at a startup specializing in mobile location data for commercial real estate, where he gained deep industry expertise in technology-driven solutions for property management.

Frank lives in Stamford, Connecticut, with his wife, Maddie, and their dog, Beanie. A golf enthusiast who loves traveling to try new courses, when he's not on the tee box, he's cheering on his favorite New England sports teams.