As a ButterflyMX property admin, you have the ability to view and manage other admins in the ButterflyMX OS. You can add, remove, or update admin information.
How to manage admins in the ButterflyMX OS
- Log into the ButterflyMX OS
- Select which building you want to access
- Click ‘Administrators’ on the left-hand side of the page
- Reach out to your CSM or to ButterflyMX support to make any changes
Step 1: Log in to the ButterflyMX OS
Log into the ButterflyMX OS on a computer.
Step 2: Select which building you want to access
On the ‘Live Buildings’ tab, click which building you would like to access.
Step 3: Click ‘Administrators’ on the left-hand side of the page
Click ‘Administrators’ on the left-hand side of the page.
Here you can see a list of all administrators at the building. You can also view administrators for specific zones or units by clicking through the 3 tabs at the top of the screen.
Step 4: Reach out to your CSM or to ButterflyMX support to make any changes
If you’d like to add, remove, or make any changes to the ButterflyMX admins at your property, please reach out to your dedicated Client Success Manager (CSM).
If you don’t know who your CSM is, you can reach out to ButterflyMX support by emailing support@butterflymx.com or by calling us at 800.398.4416 ext 2.
