Openpath Video Intercom Reader Pro Review, Features & Cost

 

 

 

Today, you have a lot of options when it comes to access control systems. And the best video intercom can be the difference between a tenant who loves your building and an unrenewed lease. So, it would be best if you were sure to choose a convenient, secure intercom with all of the features that modern residents now expect. One of your options is the Openpath Video Intercom Reader Pro. But is it the solution you’re looking for? Read on to find out.

This post gives you an overview of Openpath and explains how their video intercom works. Then, we list its pros and cons and help you decide if it’s right for your property.

This post covers:

• About Openpath
• How the Openpath Video Intercom Reader Pro works
• Openpath video intercom cost
• Pros and cons
• The best Openpath video intercom alternative

 

About Openpath

Openpath was founded in 2016 by a group of entrepreneurs who had negative experiences with access control at their previous companies. They’d need a separate credential at each office or data center they visited. And carrying around all those badges was quite frustrating.

They invented a smartphone-based access control system that didn’t need physical credentials. The Openpath Access Control is their flagship product, among other hardware and software solutions.

In July 2021, Openpath was acquired by Motorola, and soon after, the Video Intercom Reader Pro was created. In addition, they also sell wireless locks and Openpath video readers.

Openpath supports its hardware with cloud-based software, allowing users to manage its products from any device.

 

 

How the Openpath Video Intercom Reader Pro works

The Openpath Video Intercom Reader Pro works by verifying the credentials of the entrant at the door before granting them building access. The intercom has different ways to verify a user’s identity, including fobs, cards, and a smartphone app.

Additionally, the system empowers tenants to verify the identity of a visitor requesting access. Guests can use the intercom to video call a tenant’s smartphone. Then, tenants visually verify the visitor’s identity and grant them access — all on the Openpath mobile app.

As a property manager, you can configure the Openpath Video Intercom Reader Pro to meet your building’s needs. Openpath’s video intercom offers several access control options.

Tenants, staff, and visitors can use the Video Intercom Reader Pro to open the door using:

1. Mobile app. Tenants can use Openpath on their smartphones, watches, or tablets to open the door.
2. Key card or fob. Openpath can be configured to work with key cards or fobs that use RFID technology.
3. Wave to unlock. Openpath users can leave their phones in their pockets and wave their hands in front of the intercom to unlock it. While this might be convenient, Openpath users have complained about the fact that the app needs to be constantly running in the background to enable this feature, which drains smartphone battery life.
4. Intercom functionality. The Video Intercom Reader Pro has a standard intercom functionality for guests and delivery access. Guests press a button to request access from tenants, which activates the intercom’s camera and streams a live feed of the guest to the tenant’s smartphone. Finally, upon confirming the visitor’s identity, the tenant grants entry.

 

Watch how ButterflyMX works:

 

Openpath video intercom cost

It’s unclear how much the Openpath Video Intercom Reader Pro costs because Openpath doesn’t offer pricing information online. Instead, you must request a quote through their sales department.

In addition to hardware and installation costs, you must also consider their software fees. To use Openpath, you must choose between different software packages, which may incur additional costs.

You can choose one of the following tiers:

• Basic
• Premium
• Enterprise

Openpath’s Premium and Enterprise software packages offer more features, including occupancy tracking and 24/7 support.

 

 

Pros & cons

Pros:

• Smartphone-based access. Modern tenants rely on smartphones for everything. So by empowering tenants to open the door with their phones, Openpath has created a tech-forward solution that users will appreciate.
• Multiple access options. Like many other access control systems today, the Openpath Video Intercom Reader Pro gives tenants multiple ways to enter the building.

Cons:

• Inconvenient for tenants. In a perfect world, Openpath’s much-touted Wave to Unlock functionality would be a great addition to your property. Unfortunately, in reality, Wave to Unlock requires the Openpath app to run in the background at all times, reducing smartphone battery life and increasing the chances that a tenant will complain.
• Unintuitive mobile app. Some Openpath users have complained about an unnecessary number of steps, like an extra dialogue popup before they can finally open their door. Imagine running into this popup if it’s raining or windy outside. For many, that wouldn’t be a pleasant experience!
• Inconsistent support. Openpath provides premium customer service for clients who pay for higher software tiers. However, they don’t offer customers the same level of support on lower-tier plans.

 

The best Openpath video intercom alternative

So: Should you get the Openpath Video Intercom Reader Pro?

Although Openpath’s features might be right for some properties, your property might be better served by another access control system with more features. Therefore, you should look for an alternative with a smoother user experience and robust capabilities.

ButterflyMX is the best alternative to an Openpath video intercom.

 

 

Why ButterflyMX video intercom is the better choice

Like Openpath, the ButterflyMX video intercom is smartphone-based. However, users may find our mobile app is easier to use. Our intuitive swipe-to-open feature is only one way the ButterflyMX video intercom simplifies access for tenants and staff. Additional door-opening methods include voice controls through Siri and Alexa.

With the ButterflyMX app, tenants are empowered to control their own access experiences. One of ButterflyMX’s most convenient features is the Delivery Pass.

In residential and commercial buildings, tenants depend on deliveries to receive anything from meals to furniture — more than ever before. Properties are receiving more packages than ever, and access control systems should have a simple way for tenants to let in a courier even when they’re not on the premises.

With ButterflyMX, tenants can issue one-time Delivery Passes to their couriers, facilitating easy, secure, and simple building access. Property staff will no longer have to handle and process every delivery!

While the Openpath Guest Pass feature sounds similar, it’s not purpose-built for delivery couriers. As a result, Openpath users may miss out on the convenience offered by our specialized Delivery Pass.

 

Openpath vs. ButterflyMX

ButterflyMX and Openpath offer many similar features. However, ButterflyMX may offer your tenants an enhanced user experience. With ButterflyMX, your tenants can choose between their phones, smart watches, or a PIN code to enter the building — while Openpath might not offer that same versatility.

Moreover, our powerful ButterflyMX OS management platform is a property manager’s dream. With the ButterflyMX OS, the property staff can easily grant and revoke access permissions. When integrated with a property management system, the ButterflyMX OS automatically updates access credentials whenever a tenant moves in or out. Last but not least, the property staff can easily view every door release’s audit trails, further increasing your property’s security.

With over 40,000 five-star reviews, ButterflyMX is the premier access control solution trusted by industry-leading property management companies nationwide.

 

Feature	ButterflyMX	Openpath
Mobile app	Yes	Yes
Cloud-based	Yes	Yes
PIN entry	Yes	No
Native keypad functionality	Yes	No
Delivery Pass	Yes	No
QR codes for guest entry	Yes	No

 

Disclaimer: ButterflyMX provides these blog posts to help our customers and potential customers make the right business decisions. Our blog posts are based on the information available to us at the time of writing.

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