New ButterflyMX surface intercom


If there is a power outage or an intermittent issue with your video intercom, you might need to reboot the system. Rebooting your ButterflyMX intercom is quick and easy — follow the instructions below to learn how.


How to reboot your ButterflyMX intercom

Follow these steps to reboot

  1. Locate the ADA button on the bottom of the device hole.
  2. Hold the button down for at least fifteen seconds.
  3. Once the machine has powered off, hold the button again for three seconds to boot it up again.


To reboot your ButterflyMX intercom, hold down the ADA button for five seconds.


If you have any questions or need additional assistance, please contact our support team or call (800) 398-4416 ext. 2 or email

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Meredith Murray

My passion lies at the intersection of real estate & technology. Brooklynite always.