Features

  • Send friends, family, and guests virtual keys for managed access that you can revoke at any time.

 

Prerequisites

  • You must have a ButterflyMX account
  • You must have our mobile app on iOS or Android
  • Your property owner or managers must enable virtual keys for your use. If virtual keys are unavailable in your mobile app, please talk to your property owner or manager about turning them on. We cannot turn them on.

 

How to issue and use virtual keys:

  1. Open the ButterflyMX mobile app
  2. Press ‘+ Virtual Key’
  3. Choose a type of virtual key
  4. Name your virtual key
  5. Select when your virtual key will be active
  6. Choose an expiration date
  7. Click the “Create Key” button
  8. Share your virtual key via text message or email
  9. Your guest receives the virtual key via a text message or email
  10. Your virtual key is received as a QR code with instructions
  11. To use the virtual key, a visitor clicks “Virtual Key” on the ButterflyMX intercom
  12. The visitor lines up the virtual key (QR Code) with the intercom

 

Step 1: Open up the ButterflyMX mobile app

Launch the ButterflyMX mobile app on your smartphone.

 

Step 2: Press the ‘+ Virtual Key’ button

Hit “+ Virtual Key”.

 

Add a new virtual key

 

Step 3: Choose a type of virtual key

Choose your type of virtual key.

You can create a key with a custom duration, recurring access, business hours, full-day use, or a one-time key.

 

Choose a type of virtual key

 

Step 4: Name your virtual key

You’ll then need to name your virtual key. In this example, we’ve named the virtual key ‘dog walker’.

 

Name your virtual key

 

Step 5: Select when your virtual key will be active

If you’ve chosen to create a virtual key with custom duration or recurring access, you’ll need to select the days of the week and times of day that you want your virtual key to be active.

If your dog walker comes on Tuesdays and Thursdays between 2:20 and 3:20, choose those options.

 

Select when your virtual key will be active

 

Step 6: Choose an expiration date

Lastly, you’ll need to determine when the key expires (you can adjust any of these settings at any time within the mobile app).

 

Choose an expiration date for your virtual key

 

Step 7: Click the “Create Key” button

Click the “Create Key” button. Once the key is created, hit “Share Key Now”.

 

Virtual key creation confirmation

 

Step 8: Share your virtual key via text message or email

Enter the phone number or email address of the contact you’d like to send the key to and then hit “send”.

 

Share your virtual key

 

Step 9: Your guest receives the virtual key via a text message or email

Your guest receives the virtual key via a text message or email.

This is what they will receive:

 

Guest receives virtual key

 

Step 10: Your virtual key is received as a QR code with instructions

Your recipient will receive some instructions about the key and the link to the key itself. When they click on the link, they’ll see more details about the key, including the ability to save it in their Apple Wallet and the QR code.

 

Virtual key QR code

 

Step 11: To use the virtual key, a visitor clicks “Virtual Key” on the ButterflyMX intercom

Once your guest is at the door, they’ll click the ‘Virtual Key’ button on the video intercom.

Pro tip: you do not have to click the ‘Virtual Key’ button on the intercom. You can just show your virtual key to the intercom, and if it’s valid, the door will open.

 

Using a virtual key on the ButterflyMX video intercom

 

Step 12: The visitor lines up the virtual key (QR Code) with the intercom

They will then see a prompt to line up the virtual key on their smartphone with the smart video intercom as shown below.

 

Line up the virtual key on the ButterflyMX video intercom

 

Once lined up correctly, they’ll hear a chime and see a notification that the door is open. For security purposes, our video intercom will take a time- and date-stamped photo of the person who used the virtual key, which will be stored for review in your mobile app for 365 days.

 

Discover more ways to open the door with ButterflyMX

Meredith Murray

Author

Meredith Murray

My passion lies at the intersection of real estate & technology. Brooklynite always.

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