Key takeaways

  • Akuvox offers a number of different products that include access control systems, door phones, and 2-wire intercom systems.
  • Akuvox’s intercoms are cloud-based thanks to their SmartPlus software, which allows them to be managed remotely.
  • The main difference between Akuvox’s intercoms is that they fit a wide-range of different property types based on size and budget.

 

Akuvox Intercom Review

 

As the world has grown increasingly mobile, the intercom market has followed suit. Not long ago, installing in-unit video intercom systems in apartments was cutting-edge technology. Now, that same technology exists in the palm of your hand. Today, a Google search of “apartment intercom system” gets dozens of results from leading manufacturers offering mobile apps that pair with smart video intercom systems.

If you’re looking for a video intercom system for your apartment building, you might have considered Akuvox’s suite of intercoms. Let’s examine their systems and compare them with the competition.

This review covers:

 

best apartment video intercom systems

 

About Akuvox

Founded in 2012 in Xiamen, China, Akuvox initially focused on VoIP products. Star-Net, a Chinese conglomerate, acquired Akuvox in 2014. That year, Akuvox released its first video intercom system. A relatively small international company, Akuvox tries to innovate and deliver within the global intercom industry.

 

Overview of Akuvox Intercoms

Akuvox offers a diverse range of intercom systems, including IP-based video intercoms, door
phones, and access control devices designed for both residential and commercial settings.

Their target audience includes property managers, developers, and businesses looking for efficient entry management solutions, as well as residents seeking convenience and safety. Akuvox’s diverse array of products covers specific uses for different property types, such as multifamily housing, offices, and gated communities. Their products are not intended for single-family homes.

When it comes to intercom systems, Akuvox offers the following types and models:

 

Akuvox product Model
Door Phones S539, S532, X916, X915, X912, R29, R28, R26, R20K, R20B, E21, R25A, R20A, E18, E16, E13S, E12, E11, and E20S.
2-Wire Intercoms R20K-2, R20A-2, and E12S-2.

 

 

Akuvox Intercom review

Akuvox offers several different types of intercoms. We’ve compiled a list of their key features as well as their possible strengths and weaknesses.

 

Door Phones

The Akuvox Door Phone is a modern communication device designed to streamline visitor access in residential and commercial properties. Combining sleek design with advanced technology, it serves as a convenient solution for managing entry points while enhancing security and user experience. These door phons are intended for multifamily buildings, businesses, and gated communities.

Features

  • HD video communication. High-resolution video for clear visitor identification.
  • IP-based connectivity. Seamless integration with smart building systems.
  • Facial recognition. Secure, touchless entry for enhanced convenience.
  • Mobile app integration. Remote unlocking and monitoring via smartphones.
  • Durable design. Weather-resistant, built for indoor and outdoor use.
  • QR code & virtual keys. Simplified visitor management.

Pros

  • Modern design. Sleek, visually appealing, and fits well in modern buildings.
  • Advanced features. Includes facial recognition, mobile app integration, and IP-based connectivity.
  • High security. Real-time video monitoring and secure access options enhance safety.
  • User-friendly. Easy to operate for residents, visitors, and property managers.
  • Scalable. Suitable for multifamily housing, commercial buildings, and large properties.

Cons

  • High cost. Advanced models can be expensive for smaller properties.
  • Internet dependence. IP-based systems may require strong network infrastructure.
  • Complex installation. Some models may require professional setup and configuration.

Pricing

Akuvox’s Door Phones range from $495 to $14,000. This wide price range is because of the vast number of different Door Phones that Akuvox offers, which include products for different-sized properties and budgets.

 

 

2-Wire Intercoms

The Akuvox 2-Wire Intercom is a communication solution designed for properties looking to modernize their access systems without extensive infrastructure changes, which can be costly. It features less complicated wiring and installation when compared to the Akuvox Door Phone.

Features

  • Compatibility with legacy systems. Upgrades older infrastructure without full rewiring.
  • HD video communication. Crystal-clear video calls for enhanced security and convenience.
  • Remote access. Supports door unlocking and intercom communication via a mobile app.
  • Compact design. Streamlined and modern devices suited for various property types.
  • Ease of installation. Simple setup using existing 2-wire cabling.
  • Seamless integration. Works with other Akuvox intercom and access control solutions.

Pros

  • Easy retrofit. Ideal for upgrading legacy systems with minimal rewiring.
  • Cost-effective. Reduces installation costs by using existing cabling.
  • Modern features. Includes HD video, remote access, and mobile app integration.
  • Reliable communication. Delivers clear audio and video signals over 2-wire infrastructure.

Cons

  • Limited bandwidth. May not support all advanced IP features like full IP systems.
  • Dependence on wiring. Performance relies on the condition of existing cabling.
  • Less scalable. Not as suitable for large-scale installations as full IP solutions.

Pricing

Akuvox pricing information for their 2-Way Intercoms is not publicly available in the U.S. market. To get pricing for an Akuvox 2-Way Intercom, you must get a quote directly from the company’s website.

 

Comparing Akuvox Intercoms

Here are Akuvox’s intercoms compared:

Mircom intercom Features Best for
Door Phones
  • HD cameras and high-quality speakers for seamless video communication.
  • Different-sized products designed to fit with many unique property types. 
  •  Supports SIP, PoE, and cloud integration for remote management.
Any size property with a range of budgets, including luxury buildings.
2-Wire Intercoms
  • Allows analog-to-IP upgrades without replacing existing cabling.
  • Supports video calls, door release, and card/PIN access.
  • Simple installation with existing wiring.
Properties in need of an upgraded or retrofitted intercom system instead of a brand new intercom system.

 

Read customer reviews of ButterflyMX

 

Comparing Akuvox to ButterflyMX

Both the Akuvox and ButterflyMX Video Intercoms offer smartphone-based property access, a mobile app, and cloud-based infrastructure. But as the original innovator of the smart video intercom, ButterflyMX is the clear winner, offering a variety of features focused on convenience and security.

One thing that sets ButterflyMX apart is its sole focus on video intercoms and accompanying property access technology. This focus gives ButterflyMX an advantage in developing supplemental features and key features and integrations, particularly in the multifamily space. Though Akuvox offers the SmartPlus intercom, smartphone-based intercom technology is not the company’s sole focus.

Plus, with a corporate headquarters in New York City, ButterflyMX has a strong presence in the U.S. ButterflyMX also offers live customer support for property managers, residents, and installers. With over 40,000 five-star reviews, ButterflyMX has built a reputation for quality products and a commitment to service — Akuvox, on the other hand, does not have many reviews accessible online.

 

Watch Jonathan Scott’s review of ButterflyMX: 

 

 

ButterflyMX vs. Akuvox

Akuvox intercoms could be a poor choice for property managers, owners, and developers who want to enable smartphone-based access at their buildings. Akuvox intercoms may not be ideal for properties in America due to the company’s lack of U.S.-based customer support. Additionally, Akuvox intercoms may not be able to withstand inclimate weather in the United States, which could become worse due to climate change. ButterflyMX provides video intercoms with the same (or better) features and superior customer support.

Here’s a table comparing Akuvox to ButterflyMX:

 

Feature ButterflyMX Akuvox
Built-in camera Yes Yes
U.S.-based live support Yes No
Virtual keys Yes Yes
IP65 rated Yes No
Package room options Yes No
Mobile app Yes Yes
One- and recurring-use delivery PINs Yes No

 

Disclaimer: ButterflyMX provides these blog posts to help our customers and potential customers make the right business decisions for them. Our blog posts are based on the information available to us at the time of writing.

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Author

Rebecca Cline

Senior Content Writer
Rebecca Cline is a Content Writer with a knack for all things real estate, access control, and property technology, who joined the team at ButterflyMX in 2022. With a love for all things content, she enjoys exploring new trends and innovations, ensuring there’s always something fresh and exciting to write about.

Rebecca holds a Bachelor’s Degree in Strategic Communications from West Texas A&M University. After beginning her career as a freelance writer, she transitioned into full-time roles as an affiliate and sales copywriter and eventually found her home at ButterflyMX as a content writer.

Based in Virginia, Rebecca enjoys walking her Chihuahua, hiking, and diving into the rich history of local museums and landmarks.

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