As a Property Manager of a ButterflyMX building, you have the ability to create delivery PINs for seamless and convenient package deliveries. When you create a PIN for a package carrier or vendor such as UPS, they can simply use the unique PIN you created for them to enter the property and drop off the package. This will help reduce package theft, as package carriers will no longer have to leave packages outside when no one is there to open the door.

 

How to create delivery PINs

  1. Open the ButterflyMX OS and click ‘Delivery Authorizations’
  2. Hit ‘New Delivery Authorization’
  3. Add a description to differentiate between the PINs you’ve created
  4. Choose a unique PIN
  5. Hit ‘Save’
  6. Let the package carrier or vendor know what their PIN is
  7. Carrier enters the PIN at the intercom

 

Step 1: Open the ButterflyMX OS and click ‘Delivery Authorizations’

From your admin account, click on ‘Delivery Authorizations’ on the left side of the screen.

 

Click 'delivery authorizations' in the ButterflyMX OS

 

Step 2: Hit ‘New Delivery Authorization’

Hit ‘New delivery authorization’.

 

Add a new delivery authorization

 

Step 3: Add a description to differentiate between the PINs you’ve created

Since these PINs will be used for package carriers and vendors, you’ll want to first add a description to differentiate between PINs you’ve created. In this example, we’ll use USPS.

 

Create a description for the Delivery PIN

 

Step 4: Choose a unique PIN

Choose a unique PIN. As an admin, you are responsible for creating a five-digit PIN that will be associated with that package carrier or vendor.

 

Choose a unique delivery PIN

 

Step 5: Hit ‘Save’

Once you’ve created the description and selected a PIN, hit ‘save’.

Hit 'Save'

 

Step 6: Let the package carrier or vendor know what their PIN is

You’ll need to let that package carrier or vendor know what their PIN is so that when they arrive at the building, they will be able to access the building by clicking the delivery button on the intercom.

 

Let the package carrier or vendor know what their delivery PIN is

 

Step 7: The carrier enters the PIN at the intercom

When a package carrier or vendor clicks on the delivery button, it will ask ‘Do you have a PIN’.

 

Intercom asks package carrier if they have a delivery PIN

If they do not have a PIN, they can hit ‘no’ and use the directory to call the resident directly.

 

Call resident directly if package carrier doesn't have a delivery PIN

If the package carrier does a PIN, they will hit ‘yes’ and then enter the PIN you provided them with.

Enter delivery PIN

They will then click ‘ok’, and the door will be released.

Please keep in mind that if you need to change a PIN at any time, you can do so in the ‘Actions’ column by clicking on the pen and paper icon. Just keep in mind that if you do edit the PIN, you’ll need to let the package carrier or vendor know what their new PIN is.

 

Edit a Delivery PIN

 

To delete a PIN, click the ‘X’ icon, and the delivery PIN will no longer be accessible.

 

Delete a Delivery PIN

 

And that’s how you create and manage delivery PINs as a Property Manager!

Discover more manager features

 

Meredith Murray

Author

Meredith Murray

My passion lies at the intersection of real estate & technology. Brooklynite always.

Pin It on Pinterest