As a Property Manager of a ButterflyMX building, you have the ability to create delivery PINs for seamless and convenient package deliveries. When you create a PIN for a package carrier or vendor such as UPS, they can simply use the unique PIN you created for them to enter the property and drop off the package. This will help reduce package theft, as package carriers will no longer have to leave packages outside when no one is there to open the door.

 

How to create delivery PINs

  1. Log into the Property Admin Console and click ‘Delivery Authorizations
  2. Hit ‘New Delivery Authorization’
  3. Add descriptions to differentiate between PINs you’ve created
  4. Choose a PIN
  5. Hit ‘Save’
  6. Let the package carrier or vendor know what their PIN is
  7. When the package carrier arrives at the intercom, it will ask them if they have a PIN
  8. If they do not have a PIN, they can hit ‘no’ and use the directory to call the tenant
  9. If the package carrier does a PIN, they will hit ‘yes’ and then enter the PIN
  10. They will then click ‘ok’, and the door will be released

 

Step 1: Log into the Property Admin Console and click ‘Delivery Authorizations’

From your admin account, click on ‘Delivery Authorizations’ on the left side of the screen.

 

Log into the Property Admin Console to create a delivery PIN

 

Step 2: Hit ‘New Delivery Authorization’

Hit ‘New delivery authorization’.

 

Hit new delivery authorization to create a delivery PIN

 

Step 3: Add descriptions to differentiate between PINs you’ve created

Since these PINs will be used for package carriers and vendors, you’ll want to first add a description to differentiate between PINs you’ve created. In this example, we’ll use USPS.

 

Add descriptions to differentiate between delivery PINs

 

Step 4: Choose a PIN

Choose a PIN. As an admin, you are responsible for creating a five-digit PIN that will be associated with that package carrier or vendor.

 

Choose a delivery PIN

 

Step 5: Hit ‘Save’

Once you’ve created the description and selected a PIN, hit ‘save’.

 

Save delivery PIN

 

Step 6: Let the package carrier or vendor know what their PIN is

You’ll need to let that package carrier or vendor know what their PIN is so that when they arrive at the building, they will be able to access the building by clicking the delivery button on the intercom.

 

Let the package carrier or vendor know what their delivery PIN is

 

Step 7: When the package carrier arrives at the intercom, it will ask them if they have a PIN

When a package carrier or vendor clicks on the delivery button, it will ask ‘Do you have a PIN’.

 

Intercom asks package carrier if they have a delivery PIN

 

Step 8: If they do not have a PIN, they can hit ‘no’ and use the directory to call the tenant

If it’s not a package carrier or vendor that you gave a PIN to, they will select ‘no’, and from there they will be able to call your tenant directly by searching for their name in the directory.

 

Call resident directly if package carrier doesn't have a delivery PIN

 

Step 9: If the package carrier does a PIN, they will hit ‘yes’ and then enter the PIN

If you did give them a PIN, they will hit ‘yes’ and then enter the five-digit PIN you gave them.

 

Enter delivery PIN

 

Step 10: They will then click ‘ok’, and the door will be released

They will click ‘ok’, and the door will then be released.

 

Click ok after entering delivery PIN

 

Please keep in mind that if you need to change a PIN at any time, you can do so in the ‘Actions’ column by clicking on the pen and paper icon. Just keep in mind that if you do edit the PIN, you’ll need to let the package carrier or vendor know what their new PIN is.

 

Edit delivery PIN

 

To delete a PIN, click the ‘X’ icon, and the delivery PIN will no longer be accessible.

 

Delete delivery PIN

 

And that’s how you create and manage delivery PINs as a Property Manager! Check out other features Property Managers love, including audit trails, permission management, and our PMS integrations.

 

Meredith Murray

Author

Meredith Murray

My passion lies at the intersection of real estate & technology. Brooklynite always.

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