How to Manage Virtual Keys as a Property Admin

Features

• Manage your resident’s virtual keys
• View who has access to your property at all times

Prerequisites

• You must have a ButterflyMX video intercom
• A ButterflyMX admin account is required

In your ButterflyMX-equipped building, your residents can create, issue, and revoke virtual keys for their trusted guests such as family members or dog walkers. As a ButterflyMX property admin, you can monitor those active virtual keys. This can improve security at your property by allowing you to see who has access to your building at all times. Read this post to learn how to manage virtual keys as a property admin.

How to manage active virtual keys:

1. Log into the ButterflyMX OS
2. Click ‘Active Visitor Access’
3. Click the eye icon to the right of a tenant’s name

Step 1: Log into the ButterflyMX OS

First, log into the ButterflyMX OS on a computer.

Step 2: Click ‘Active Visitor Access’

Next, click ‘Active Visitor Access’ from the menu on the left side of the screen.

The visitor access section will tell you:

• Which tenant sent the virtual key
• The type of virtual key (recurring or single-use)
• The details of that key. E.g., for recurring keys, what days/ time they’re active for, and for one-time keys when that key is active

Step 3: Click the eye icon to the right of a tenant’s name

Click the eye icon to the right of a tenant’s name to see additional details about the virtual key.

Here you will see:

• The QR code
• Who they sent the key to
• The recipient’s information (phone number or email address)

View our property manager resources for additional training guides and videos that show you how to manage key ButterflyMX features (like managing admins, door PINs, and using the property management dashboard).