MyDoorView Review: Features, Pricing, Pros & Cons

 

Disclaimer: ButterflyMX provides these blog posts to help our customers and potential customers make the right business decisions. Our blog posts are based on the information available to us at the time of writing.

 

MyDoorView is a cloud-managed intercom and access-control product family for multifamily, commercial, and gated properties. Buyers may consider it for visitor calling, RFID or PIN entry, elevator control, vehicle-gate access, or a smartphone-based QR intercom.

This MyDoorView review separates the VUE-7 touchscreen, VUE-QR mobile intercom, and ALPR product so you can see what each does. It covers pricing, video capabilities, installation, connectivity, app feedback, and alternatives.

The most important questions go beyond the video intercom feature list: Does one-way video fit your entrance? Can your property support VUE-7 wiring? And how will a required subscription affect the total cost?

This guide will answer:

• What is MyDoorView?
• MyDoorView models compared
• MyDoorView features and access options
• How much does MyDoorView cost?
• MyDoorView installation and connectivity requirements
• What do users say about the MyDoorView app?
• MyDoorView review: pros and cons
• Who should consider MyDoorView?
• MyDoorView alternatives
• MyDoorView vs. ButterflyMX
• Frequently asked questions
• Final verdict on MyDoorView

 

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What is MyDoorView?

MyDoorView sells cloud-managed intercom and access products for multifamily, commercial, and gated properties. Its product family includes the VUE-7 video intercom, VUE-QR mobile intercom, and automatic license plate recognition, or ALPR.

MyDoorView was founded in 2014 and is based in Norcross, Georgia, according to a Swiftlane company overview. The company primarily sells through security dealers and integrators.

 

How does MyDoorView work?

The workflow depends on the product. With VUE-7, a visitor uses a physical touchscreen to find and call a resident. The resident can receive the call in the mobile app, see the visitor, speak with them, and remotely release a connected door or gate.

VUE-QR moves the visitor interface to the visitor’s phone. A visitor scans a building-specific QR placard, opens a directory, and contacts a resident without using a dedicated touchscreen panel.

ALPR serves vehicle entrances. It reads a license plate and uses that plate as an access credential for a controlled gate.

 

Who is MyDoorView designed for?

MyDoorView targets property managers, building owners, and security integrators serving multi-tenant properties. VUE-7 suits entrances that need a physical intercom and card reader, VUE-QR reduces dedicated entrance hardware, and ALPR addresses gated vehicle access.

A property could evaluate VUE-7 at a main pedestrian entrance and ALPR at a parking gate. Buyers should still ask which management and integration functions apply to each proposed product.

 

MyDoorView models compared

MyDoorView offers three products for different access points. VUE-7 is a wired touchscreen intercom, VUE-QR turns a visitor’s phone into the intercom interface, and ALPR is for vehicle access rather than pedestrian entry.

Product	Format	Primary functions	Infrastructure	Best-fit use case
VUE-7	7-inch physical touchscreen	One-way video, two-way audio, resident calling, RFID reading, PIN entry, and remote unlock	PoE+ or 12V power; Ethernet is preferred	Pedestrian entrances that need a physical intercom and credential reader
VUE-QR	QR placard and visitor smartphone	Resident directory, visitor calling, PIN entry, and optional direct dialing to an office or security desk	Minimal dedicated entrance hardware; visitors need a compatible smartphone and internet access	Retrofits where reducing panel hardware and wiring is a priority
ALPR	License plate recognition for vehicle entrances	Uses registered license plates as gate credentials	ALPR camera and connected gate equipment	Gated communities, parking facilities, and commercial vehicle gates

VUE-7 has a 7-inch, 800×1280, 400-nit display. MyDoorView lists a 4MP camera, while an independent review describes a 2MP camera. Ask the dealer which specification applies to the proposed hardware revision.

An authorized VUE-7R distributor listing gives flush-mount dimensions of 6 inches wide by 12.75 inches high by 1.75 inches deep, a weight of 1 pound, and a two-year advance-replacement warranty. The listing also says the product requires a subscription.

 

MyDoorView features and access options

Across its product family, MyDoorView supports QR codes, RFID cards or fobs, PINs, mobile remote unlock, external Wiegand readers, and license plates. These methods do not all apply to every product: VUE-7 handles most pedestrian credentials, VUE-QR centers on smartphone-based visitor interaction, and ALPR covers vehicle plates.

 

Video, audio, and visitor calling

VUE-7 provides one-way video and two-way audio. Residents can see visitors, and both people can speak, but visitors cannot see residents. That differs from a mutual video call and is an important entrance-experience decision.

VUE-QR lets visitors scan a placard, search the resident directory, and call from their smartphones. It reduces dedicated entrance hardware, but the experience depends on the visitor having a working phone and internet connection.

ButterflyMX is another option for buyers comparing entrance workflows. Residents can receive calls through the ButterflyMX app, see and speak with visitors, and grant access remotely. The right choice depends on the hardware and visitor experience a property wants.

 

RFID, PIN, and mobile credentials

VUE-7 includes an RFID reader for cards or fobs and supports PIN entry. Residents can also manage guest PINs and release a connected entrance through the MyDoorView app.

RFID and PIN functions can continue operating locally during a network interruption. Cloud management, mobile calls, and other internet-dependent functions may remain unavailable until connectivity returns.

 

Elevator and vehicle access

VUE-7 can extend access decisions to elevators through a separate relay controller. MyDoorView lists support for up to 64 floors, but the relay hardware is sold separately and should appear as its own quote item.

MyDoorView ALPR uses license plates as vehicle-gate credentials. This can reduce reliance on cards or transmitters for registered vehicles.

ButterflyMX also supports vehicle access control and elevator controls. High-rise and gated-property buyers can compare whether they prefer those workflows in a broader platform or through MyDoorView’s product and integration mix.

 

Integrations, management, and access records

MyDoorView names integrations with PDK, Brivo, Eagle Eye Networks, NAPCO, and Malibu. Buyers should ask which workflows and products each integration supports instead of assuming the same functions apply across VUE-7 and ALPR.

VUE-7 captures images when PINs are used and stores five-second call videos with timestamps and resident information. MyDoorView says these records are retained for 90 days and can be exported, which can help property teams review access events and preserve selected records.

 

How much does MyDoorView cost?

MyDoorView does not publish hardware, subscription, installation, or accessory prices. Buyers need an itemized proposal from an authorized security dealer or integrator.

The Alibi Security VUE-7R listing gates pricing behind dealer access and says the product requires a subscription. Compare both the initial equipment and installation cost and the recurring service cost.

Optional functions can add separate components. Elevator control needs a relay controller, while ALPR needs vehicle-gate hardware. Network switches, PoE injectors, power supplies, mounting hardware, and new cable runs may also affect the installed proposal.

 

What to include in a MyDoorView quote comparison

Ask each dealer to separate these line items so proposals are easier to compare:

• VUE-7, VUE-QR placards, or ALPR hardware
• Subscription fees, term length, renewal terms, and included cloud services
• Professional installation and configuration
• Ethernet cabling, PoE switches or injectors, and 12V power equipment
• Flush, surface, or rain-hood mounting hardware
• Elevator relay equipment and floor configuration
• ALPR cameras and gate integration
• Training, support, warranties, and replacement terms

A three-year proposal makes one-time and recurring costs easier to compare without relying on an estimated sticker price. Ask what happens to app, cloud-management, and local-access functions if a subscription ends.

 

MyDoorView installation and connectivity requirements

Plan VUE-7 as a professionally installed wired system using PoE+ or 12V power. Ethernet is the practical connection for most deployments because the steel back box limits WiFi range to about 10 feet.

VUE-QR has a much smaller hardware footprint because visitors use their own smartphones. It still requires planning for the controlled door or gate, directory setup, signage, and visitor connectivity.

Requirement	VUE-7 specification	Planning implication
Network	Ethernet preferred; Cat6 recommended for best performance	Treat reliable network cabling as part of the base design
WiFi	About 10 feet because of the steel back box	A WiFi-only retrofit may not be practical at many entrances
Power	PoE+ or 12V-2A input; 12W total	Confirm switch capacity or provide a suitable power supply
Cat6 PoE distance	Up to 200 feet	Measure the complete path from the panel to network equipment
Cat5 or Cat5e PoE distance	Up to 40 feet	Existing cable may not support the assumed run even if it is intact
16AWG distance	Up to 250 feet, subject to voltage-drop planning	Longer runs may need a 12V design and electrical calculation
Mounting	Flush, surface, or surface mount with rain hood	Choose the enclosure for the wall and weather exposure
Flush-mount size	6 inches wide by 12.75 inches high by 1.75 inches deep	Check wall space and the existing opening before ordering

The manufacturer’s VUE-7 specifications provide the power and cable-distance figures. The authorized distributor specification table adds panel dimensions and the WiFi constraint.

 

What do the wiring limits mean for a retrofit?

Don’t assume existing Ethernet cable can be reused without measuring its type and length. A 150-foot Cat6 path falls within the stated PoE limit, while the same distance on Cat5 or Cat5e exceeds the stated 40-foot limit.

Larger properties may need to move a PoE switch or injector closer to the entrance, install Cat6, or use a separate 12V supply. Those decisions affect cable routes, equipment locations, labor, and the final proposal.

 

How does MyDoorView handle an internet outage?

VUE-7 can continue local RFID and PIN access when its network connection is unavailable. Internet-dependent functions, including mobile calls and cloud management, may be interrupted.

No cellular backup is documented in the cited MyDoorView material. Properties concerned about connectivity should ask the dealer to explain outage behavior, network redundancy, backup power, and the functions that remain available.

 

What do users say about the MyDoorView app?

Current MyDoorView app sentiment is poor. As of October 2026, the Apple App Store listing shows 1.4/5 from 66 ratings, while Google Play shows 2.2/5 from 33 reviews and more than 5,000 downloads.

Those figures are lower than the 1.8/5 and 2.8/5 ratings repeated in older comparison articles. App ratings change over time, and the review counts are modest, so this is a current warning signal rather than proof of how every installation will perform.

Recurring app-store complaints mention login problems, failed PIN functions, and difficulty releasing doors. Some Google Play reviewers describe lengthy disruptions affecting entry or delivery workflows. These are user reports, not controlled performance tests, but they matter because resident calling and remote unlock depend on the mobile experience.

Installer feedback is more mixed. In an access-control installer discussion on Reddit, one perspective praised parts of the software and integration support while describing the initial VUE-7 installation as difficult. The thread is a small sample, but it highlights the value of speaking with recent dealer references before purchasing.

 

MyDoorView review: pros and cons

MyDoorView’s strengths include its credential range, low-hardware QR option, named integrations, and products for elevators and vehicle gates. Its main tradeoffs are one-way VUE-7 video, effectively wired installation, quote-only pricing, and poor current app-store sentiment.

Pros	Why they matter
Broad access-method coverage	QR, RFID, PIN, mobile remote unlock, Wiegand readers, and license plates cover several pedestrian and vehicle workflows.
Local RFID and PIN resilience	These credentials can continue working during a network interruption even when cloud and mobile functions are affected.
Low-hardware VUE-QR option	Using the visitor’s smartphone can reduce the need for a full entrance touchscreen.
Named integration ecosystem	PDK, Brivo, Eagle Eye Networks, NAPCO, and Malibu may help a property connect MyDoorView with parts of its security stack.
High-rise and gated-property options	Separate elevator hardware supports up to 64 floors, while ALPR addresses vehicle gates.

Cons	Why they matter
One-way VUE-7 video	Residents see visitors, but visitors do not see residents, which may not fit properties that want mutual video visibility.
Effectively wired VUE-7 deployment	The roughly 10-foot WiFi range means most buyers should design and budget around Ethernet or PoE.
No public pricing	Dealer-only hardware and subscription proposals make early budgeting and direct comparisons harder.
Poor current app-store sentiment	Low ratings and recurring login, PIN, and unlock complaints raise questions for app-dependent workflows.
No documented cellular backup	Properties with unreliable internet should discuss redundancy and outage procedures during procurement.

 

Who should consider MyDoorView?

MyDoorView may fit properties that want a physical intercom with RFID and PIN entry, a low-hardware QR calling option, or license-plate access at a vehicle gate. The right product depends on the entrance and the property’s existing infrastructure.

• Consider VUE-7 if your entrance can support professional wiring and you want a touchscreen, one-way visitor video, RFID, PIN access, and optional elevator control.
• Consider VUE-QR if minimizing dedicated entrance hardware matters and visitors can reasonably use smartphones.
• Consider ALPR if registered vehicles need access through a controlled gate.
• Compare other options carefully if mutual video visibility, WiFi-only installation, public pricing, or stronger app-store sentiment is a top priority.

Delivery volume may also affect the decision. MyDoorView’s documented workflows use general visitor calling and guest PINs rather than a distinct delivery-access product. ButterflyMX supports visitor access and package-room workflows, so properties with frequent deliveries may want to compare general guest entry with dedicated package-management infrastructure.

 

MyDoorView alternatives

Alternatives to MyDoorView include ButterflyMX, Swiftlane, DoorVi, Verkada, and Comelit. The useful comparison is not simply which brand has more features, but which entrance workflow, infrastructure plan, and pricing model fit your property.

• ButterflyMX: A property-access and security platform that combines video intercoms with access control, mobile access, visitor access, vehicle access, elevator controls, cameras, package rooms, and smart lock integrations.
• Swiftlane: A video-intercom alternative for buyers comparing mobile calling and access-control capabilities. Its MyDoorView comparison also offers an outside perspective on VUE-7 and VUE-QR.
• DoorVi: A QR-focused video-intercom alternative with a low-hardware approach. DoorVi publishes its own pricing in its comparison material, which may appeal to buyers seeking more early cost visibility.
• Verkada: An alternative for buyers considering video intercom and access-control products within a wider security context.
• Comelit: A traditional video-intercom brand included in intercom alternative roundups.

Build a shortlist around required workflows. Compare visitor video direction, mobile experience, credential types, delivery processes, elevator and vehicle access, cabling, subscription terms, and total installed cost.

 

MyDoorView vs. ButterflyMX

MyDoorView and ButterflyMX both address property access, but they package the experience differently. MyDoorView centers on VUE-7, VUE-QR, and ALPR plus named third-party integrations. ButterflyMX brings multiple access and security products into one platform.

Feature	MyDoorView	ButterflyMX	Why it matters
Video intercom and visitor access	VUE-7 uses a physical panel with one-way video and two-way audio. VUE-QR lets visitors call through their smartphones.	Residents can receive calls in the ButterflyMX app, see and speak with visitors, and grant access remotely.	Compare entrance hardware and the visitor-resident interaction rather than treating every video intercom as equivalent.
Credentials and access control	Across the product family, MyDoorView supports QR codes, RFID cards or fobs, PINs, mobile remote unlock, Wiegand readers, and license plates.	ButterflyMX supports access control, mobile access, visitor access, vehicle access, and wallet-based credentials on compatible devices.	Credential options affect resident convenience, guest workflows, and the types of entrances a platform can manage.
Vehicle and elevator access	ALPR provides vehicle-gate credentials. VUE-7 can control up to 64 elevator floors through separately sold relay hardware.	ButterflyMX supports vehicle access control and elevator controls within its broader property-access platform.	Gated and high-rise properties may prefer to evaluate these workflows with the entrance intercom.
Broader property-access ecosystem	MyDoorView centers on VUE-7, VUE-QR, and ALPR and names integrations with PDK, Brivo, Eagle Eye Networks, NAPCO, and Malibu.	ButterflyMX supports video intercoms, access control, security cameras, package rooms, smart lock integrations, mobile access, and visitor access.	Platform scope can affect whether a property coordinates several access and security workflows in one ecosystem or through focused products and integrations.

Don’t select either product from the table alone. Request proposals based on the same doors, gates, elevator floors, credential groups, visitor workflows, delivery needs, and contract term for a fairer comparison of what your property would deploy.

 

Frequently asked questions

How much does MyDoorView cost?

MyDoorView does not publish hardware, installation, or subscription prices. Buyers need an authorized dealer quote, and a VUE-7R distributor listing says a subscription is required; elevator control also needs separately sold relay hardware.

 

Does MyDoorView support two-way video?

No. VUE-7 provides one-way video and two-way audio, so residents can see visitors and speak with them, but visitors cannot see residents.

 

What is the difference between VUE-7 and VUE-QR?

VUE-7 is a wired 7-inch touchscreen with one-way video, RFID reading, PIN entry, and remote release. VUE-QR uses a placard and the visitor’s smartphone for the directory and resident call.

 

Does MyDoorView require Ethernet or WiFi?

Ethernet and PoE are preferred for VUE-7. WiFi is supported, but the steel back box limits its range to about 10 feet, making Ethernet the practical plan for most installations.

 

Does MyDoorView require a landline?

No. VUE-7 calling is IP-based and uses VoIP or SIP rather than a traditional telephone landline.

 

Can MyDoorView control elevators and vehicle gates?

Yes. VUE-7 supports up to 64 elevator floors through a separately sold relay controller, while MyDoorView ALPR uses license plates as vehicle-gate credentials.

 

What integrations does MyDoorView support?

MyDoorView names PDK, Brivo, Eagle Eye Networks, NAPCO, and Malibu. Ask which products and workflows each integration supports.

 

What do users say about the MyDoorView app?

Current app-store sentiment is poor. As of October 2026, MyDoorView has a 1.4/5 Apple rating from 66 ratings and a 2.2/5 Google Play rating from 33 reviews, with recurring complaints about login, PIN, and unlock problems.

 

What are the main alternatives to MyDoorView?

Alternatives include ButterflyMX, Swiftlane, DoorVi, Verkada, and Comelit. Compare video direction, visitor workflows, app experience, infrastructure, platform breadth, and total quoted cost.

 

Final verdict on MyDoorView

MyDoorView may belong on the shortlist for properties that want a wired touchscreen with RFID and PIN access, a smartphone-based QR intercom, or license-plate access for vehicle gates. Its named integrations, local credential resilience, and optional elevator control add flexibility for several property types.

The main tradeoffs are one-way VUE-7 video, Ethernet-focused installation, quote-only pricing, a required subscription according to an authorized distributor, and poor current app-store sentiment. Request an itemized multi-year proposal and ask recent references about installation and resident app use.

ButterflyMX is a relevant comparison for properties evaluating video intercoms alongside mobile access, visitor access, vehicle access, elevator controls, package rooms, and other access or security workflows. Schedule a ButterflyMX demo to compare the platforms against your property’s entrances and operational needs.

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