View Your ButterflyMX Visitor and Delivery History

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Meredith Murray
Updated 3 min read
Used by more than 1 million, including the most trusted names in real estate
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Key takeaways

  •  Easily view a complete log of your visitor calls and delivery interactions through the ButterflyMX mobile app.
  • Each access event includes a time- and date-stamped photo.
  • Access both call history and detailed entry logs.

 

 

When you have a visitor at your ButterflyMX-equipped building, there are a few ways they can gain access:

  • They can look up your name in the directory and call you
  • You can issue them a Visitor Pass which they would scan onto the intercom

In the ButterflyMX app, you can view a history of who has called you or messaged you through the Video Intercom. Follow the instructions below to learn how.

 

Features

  • View a full history of your visitors and deliveries in the ButterflyMX mobile app

 

Prerequisites

 

How to view your ButterflyMX visitor and delivery history:

  1. Open the ButterflyMX app
  2. Hit the notifications icon
  3. View your call and door activity history

 

Step 1: Open the ButterflyMX app

Open the ButterflyMX app on your smartphone.

 

Open the ButterflyMX app

 

Step 2: Hit the notifications icon

Next, hit the notifications icon in the top right-hand corner of your screen.

 

View notifications in the ButterflyMX app

 

Step 3: View your call and door activity history

This is where you can see a full view of your call history.

 

View Butterflymx call history

 

Hit the ‘Access’  tab to see all of the instances in which you or a visitor/delivery accessed your building as well as how they gained access.

 

View Butterflymx visitor and delivery history

 

If you click on any of the individual activity lines, you can see a time- and date-stamped photo of who accessed the building.

ButterflyMX deliveries

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Meredith Murray covers the systems and strategies shaping today’s multifamily and commercial properties. Meredith’s articles provide practical insights for real estate professionals seeking to improve security, streamline day-to-day operations, and create more seamless experiences for residents, staff, and guests.