(Note: we’ve changed the ButterflyMX mobile app since this video was created. While the video is similar, please read the post below to learn how to view your ButterflyMX visitor and delivery history until we update the video.)
When you have a visitor at your ButterflyMX-equipped building, there are a few ways they can gain access:
- They can look up your name in the directory and call you
- You can issue them a virtual key which they would scan onto the intercom
In the ButterflyMX app, you can view a history of who has called you or messaged you through the video intercom. Follow the instructions below to learn how.
How to view your ButterflyMX visitor and delivery history:
Step 1: Open the ButterflyMX app
Open the ButterflyMX app on your smartphone.
Step 2: Hit the notifications icon
Next, hit the notifications icon in the top right-hand corner of your screen.
Step 3: View your call and door activity history
This is where you can see a full view of your call history.
Hit the ‘Access’ tab to see all of the instances in which you or a visitor/delivery accessed your building as well as how they gained access.
If you click on any of the individual activity lines, you can see a time and date stamped photo of who accessed the building.