If you live, work, or manage a property equipped with ButterflyMX and find yourself asking, “How do I use ButterflyMX?” — you’ve come to the right place!
ButterflyMX lets you use your smartphone to gain access to your building and to let visitors in. You can receive video calls, unlock the door from anywhere in the world, and even grant managed access for delivery people and service providers like cleaners or dog walkers.
Because our mobile app includes so many features, we want to show you how to get the most out of our product. Read on to learn how to use the ButterflyMX video intercom and mobile app.
Follow these steps to learn how to use ButterflyMX:
- New user registration
- Ways to open the door or gate
- How to use the intercom display
- How video calling works
- Changing whether you receive a video call or phone call
- Viewing your recent door activity
- How to see who has called or messaged you through the intercom
1. New user registration
The first step is to register and download the mobile app to access all the features ButterflyMX has to offer.
How to register for ButterflyMX »
2. Ways to open the door or gate
ButterflyMX allows you to easily open the door or gate from your smartphone. But we didn’t just stop there — you can issue virtual keys, delivery PINs, use voice commands, and much more.
Learn ways to open the door or gate with ButterflyMX »
3. How to use the intercom display
When you approach a ButterflyMX video intercom, you’ll see yourself on video along with a set of buttons. Let’s walk you through what those buttons mean.
How to use the ButterflyMX intercom display »
4. How video calling works
When your visitor approaches our video intercom, they simply use the touchscreen to search for you. When they click ‘call’ on your name, the intercom makes a video call directly to your smartphone.
How video calling works with ButterflyMX »
5. Change whether you receive a phone call or a video call
There might be times when a video call isn’t necessary — an audio call will do just fine. You can change your settings at any time to switch between receiving an audio or a video call.
Change whether you receive a phone or video call from ButterflyMX »
6. Viewing your recent door activity
In the ButterflyMX mobile app, you can see a time- and date-stamped log of your deliveries and visitors. You can view who has opened the door and how they entered the building (i.e. whether they called you, used a virtual key, entered with a Door PIN, etc.).
View your recent door activity in the ButterflyMX mobile app »
7. How to see who has recently called or messaged you through the intercom:
If you ever miss a visitor, you can view a history of who has called or messaged you through the ButterflyMX mobile app.
See who has recently called or messaged you through ButterflyMX »