Key takeaways
- Mircom offers a wide range of intercom systems for multifamily and commercial buildings.
- Mircom intercoms include touchscreen models, traditional voice entry systems, and basic apartment intercom solutions.
- While Mircom systems provide customization and reliability, they may lack modern cloud-based features like two-way video calling.
Disclaimer: ButterflyMX provides these blog posts to help our customers and potential customers make the right business decisions. Our blog posts are based on the information available to us at the time of writing.
Apartment video intercom systems, once seen as luxuries, are now essential for security and convenience in buildings of all sizes. Mircom offers a wide variety of intercom solutions, from touchscreen entry systems to traditional voice options.
Below is our Mircom intercom review for their entire intercom lineup. We compare their intercom models, detail their accessories, and what types of software services they offer. Most importantly, you’ll discover a better alternative to consider for your apartment intercom solution.
This review will cover:
- About Mircom
- Overview of Mircom intercoms
- Mircom intercoms reviewed
- Comparing Mircom intercoms
- Mircom vs. ButterflyMX
About Mircom
Mircom was founded in 1991 by Tony Falbo, a Canadian entrepreneur. In the early 1960s, he launched a company that became the second-largest fire alarm manufacturer in Canada. Looking to replicate that achievement, Falbo created Mircom.
As an independent fire alarm manufacturer in North America, Mircom is known in the building solutions sector. The company manufactures a wide range of products, from fire alarms and emergency lighting to intercoms and smart building systems.
Overview of Mircom intercoms
Mircom offers a diverse lineup of intercom systems, ranging from paper directories to video intercoms and telephone entry systems. This lineup of products are designed to meet the needs of properties from multifamily and commercial markets, providing a reliable entry solution for tenants and guests.
When it comes to intercoms, Mircom offers the following types and models:
Touch Screen Voice Entry Systems
- TX3-TOUCH-S15B-WR-A
- TX3-TOUCH-S15S-WR-A
- TX3-TOUCH-F22-F
- TX3-TOUCH-S22-F
- TX3-TOUCH-F15-E (surface & flush)
- TX3-TOUCH-ADV
Integrated Telephone Entry Systems
- Paper Directory
- TX3-120C-C
- TX3-120U-C
- Voice Entry Systems
- TX3-2000-4UR-C
- TX3-2000-8CR-C
- TX3-2000-8UR-C
Apartment Intercom Systems
- KV Series
In addition to their intercoms, Mircom provides accessories to enhance performance and software to streamline management operations. Let’s dive into what their accessories and cloud-based services have to offer.
Mircom intercom accessories
You’ll find several accessories available for Mircom intercoms that enhance the usability of your system.
Here is what each accessory has to offer:
- Postal Lock Enclosure. The TX3 Postal Lock Enclosure is a surface-mount storage device designed for postal workers to use when entering a building. It features a built-in rain hood and is constructed with heavy-gauge stainless steel.
- Kiosk Stand. The TX3 Kiosk Stand supports Mircom’s Touch Screen Intercom System for areas where wall mounting may not be available indoors.
- Pedestal Stand. Mircom’s TX3 Pedestal is built for outdoor touch panels in the case that wall mounting is not available.
- Elevator Restriction Unit. The Mircom TX3 Elevator Restriction Unit allows you to limit visitor access to specific floors in your building.
Software and cloud services
In addition to Mircom’s telephone entry system accessories, they offer a range of software and cloud services to enhance the management and resident experience for your apartment building.
Mircom’s cloud services include:
- MiConnect. Mircom’s MiConnect is an administration portal for all of their cloud-based services, offering a seamless management, monitoring, and configuration dashboard. It seamlessly integrates with all of Mircom’s devices, which allows you to manage all your devices from a single location.
- MiVision. Configure and monitor your solutions with MiVision, Mircom’s cloud-based services for managers to manage buildings more effectively. The simple interface makes it easy for managers and staff to add or remove residents, review entry logs, and more from a single interface.
- MiEntry. Mircom’s mobile app for intercoms, MiEntry, is meant for residents and guests in apartment and commercial buildings. Tenants can manage their own or their guests’ access from the MiEntry mobile app. They can even generate a QR code to provide temporary visitor or courier access to the building.
- MiVoIP. The MiVoIP communication service is designed to replace traditional telephone lines in residential and commercial buildings. It provides high-quality voice communication without the downside of landline connections.
Learn about ButterflyMX video intercoms:
Mircom intercoms reviewed
Mircom’s line of intercom systems is diverse, making it difficult for you to choose a solution. Fortunately, you’ll learn everything you need to know about Mircom intercoms below as we’ve dived deep into their features and pros and cons.
Mircom offers three types of intercoms, each with its own models:
Touch Screen Voice Entry Systems
When it comes to video intercoms, Mircom provides a full suite of Touch Screen Voice Entry Systems that are available in flush and surface mount options.
Mircom’s Touch Screen Voice Entry Systems consist of the following models:
- TX3-Touch-S15B-WR-A
- TX3-Touch-S15S-WR-A
- TX3-TOUCH-F22-F
- TX3-TOUCH-S22-F
- TX3-Touch-F15-E
- TX3-TOUCH-ADV
Features:
- 15” to 22” inch HD touchscreen intercom displays
- Built-in HD camera for one-way video calling
- Weather and vandal-resistant on select models
- Multi-language support: English, French, and Chinese
- Customizable menus for branding or product announcements
- Some models feature built-in Weigand proximity readers
Pros:
- Visually modern appeal that’s suitable for all types of properties.
- Customizable interface for company branding and opportunities for new revenue streams with advertisements.
- Multiple mounting options to accommodate various environments in the form of flush and surface models alongside pedestal and kiosk accessories.
- Wheelchair accessibility and voice and video help menu enable access for anyone, no matter their capabilities.
- Some models are built to withstand all types of environments with a durable gauge steel housing, resisting the elements and potential tampering.
Cons:
- Some models may not be suitable for outdoor use or have tamper-resistant ratings.
- May lack two-way video calling for residents and guests.
- Some models may not support multiple credential types (mobile, key cards, fobs, PINs, etc.).
- Users report the interface potentially looks outdated.
- Some models may have router compatibility issues due to Mircom’s SIP (Session Initiation Protocol) service.
Integrated Telephone Entry Systems
Mircoms offers a variety of telephone entry solutions that are divided into paper directories and voice entry systems. Below, you’ll learn more about each type of solution and what they have to offer.
Mircom’s Telephone Entry Systems are divided into two categories:
Paper Directory
These systems provide resident and visitor access control for small to mid-sized properties, featuring a traditional paper directory for resident listings.
The Paper Directory models include:
- TX3-120C-C (flush mount with continental enclosure)
- TX3-120U-C (surface mount with built-in rain hood)
Features:
- Backlit 4-line by 20 scrolling LCD display for showing banner messages, names, and dial codes.
- Built-in illuminated directory to easily look up residents.
- 16-digit telephone-style backlit keypad with directional buttons.
- Multi-lingual display and voice greetings (English, French-Canadian, and Spanish)
- Max capacity of 120 residents.
Pros:
- User-friendly interface and intuitive design with simple navigation.
- Available in flush and surface mount configurations.
- Heavy-gauge stainless steel housing.
- Optional postal lock and camera allow for enhanced security.
Cons:
- Limited capacity by supporting up to 120 residents, which may be insufficient for large properties.
- Paper directories must be updated manually, which could be time-consuming.
- May lack advanced features like remote management and audit logs.
Voice Entry Systems
Designed for larger properties, these systems offer electronic directories with hands-free voice communication, accommodating up to 2,000 occupants.
Voice Entry System models include:
- TX3-2000-4UR-C
- TX3-2000-8CR-C
- TX3-2000-8UR-C
Features:
- Backlit 4-line, 20-character electronic LCD display with programmable banner messages and resident information.
- 16-digit backlit telephone-style keypad with dedicated operational buttons.
- Hands-free voice communication for visitor access control.
- Provisions for postal lock and optional color camera installation.
- Supports up to 2,000 occupants.
- Configurable via built-in keypad or computer with TX3 configuration software.
- Remote programming capability with optional TX3-MDM modem module.
- Vandal-resistant design is suitable for harsh environments.
Pros:
- Accommodates a larger number of tenants, supporting up to 2,000.
- Vandal-resistant construction and optional camera integration improve security features.
- Supports hands-free use for people with disabilities.
- Local and remote programming provides management convenience.
Cons:
- Design may not be intuitive for some users.
- Does not appear to support an unlimited number of tenants.
- May not feature a built-in card or fob reader for alternative credential support.
Apartment Intercom Systems
The Apartment Intercom System (KV Series) from Mircom is a basic in-unit audio system that provides straightforward communication between residents and their guests at multifamily properties.
Features:
- Built using an aluminum alloy for greater durability and longevity.
- Vandal-resistant features, such as metal call buttons, poke-resistant speaker grill, and a locking mechanism to deter tampering.
- Modular design enables you to choose features that best fit your property.
- System can support up to 50 different apartments.
Pros:
- More resistant to day-to-day use with durable housing and vandal-resistant features prevents tampering.
- Modular design makes it flexible to meet your property’s needs, scaling to your property’s growth.
- The modular design makes it easy to upgrade as time goes on.
Cons:
- The industrial appearance may not align with the aesthetic preferences of your property.
- While modular systems are helpful, the installation process may be more complex because of it.
- Not suitable for properties with more than 50 units.
- In-unit hardware is required, which increases installation and maintenance costs significantly.
Comparing Mircom intercoms
Here’s all of Mircom’s intercoms compared:
Mircom vs. ButterflyMX
While Mircom offers a full suite of intercom models to choose from, ButterflyMX provides a more robust and feature-rich experience for residents and property managers alike.
ButterflyMX is a cloud-based access control company that’s been installed in more than 15,000 buildings and garnered over 40,000 five-star reviews. Our access control platform enables residents and staff to enter the property using their smartphones.
Residents can grant themselves, guests, or delivery drivers access via our user-friendly mobile app. Meanwhile, you and your property staff can manage permissions, review audit logs, and integration with other systems via our online dashboard that’s accessible via mobile or desktop.
Here’s a table comparing Mircom to ButterflyMX:
ButterflyMX Video Intercom features
- 156° wide-angle camera. Residents can see the full scope of the main entryway when answering video calls from guests requesting access. Our built-in video camera enables two-way video calling and high-definition clarity so residents always know who they’re letting inside.
- Visitor Passes. Enable residents to grant their visitors or delivery drivers temporary access with a QR code or PIN sent directly to their phone. Visitors or delivery drivers can independently gain access to the property with a temporary digital key, providing resident convenience.
- Highly durable. The ButterflyMX Video Intercom is IP65 rated to withstand all types of climates, from snow and rain to humidity and heat, ensuring your intercom will last many years after installation.
- Modern and sleek design. Our Video Intercom is designed with a sleek and modern aesthetic that enhances any property’s look while also impressing prospects when visiting for the first time.
- Audit log. Review who has entered the property with our detailed audit log that takes time- and date-stamped photos of door entries. This helps you know who is entering the property and improves the process of investigating potential security issues.
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