Key takeaways

  • Smart video building intercom systems are internet-connected building entry devices that allow residents to remotely grant access to their buildings via smartphone. 
  • The top smart video intercom devices on the market are ButterflyMX, Openpath, and myQ. 
  • Intercom use cases include gate and door entry, package delivery, and self-guided tours. 
  • Benefits of intercoms include remote access, easy monitoring, and multiple credential methods.

 

A smart intercom mounted on a brick wall

 

Intercoms improve building security by allowing tenants to speak to visitors before letting them in. However, property technology is a rapidly changing industry, and the once smart video intercom systems for apartments are now outdated and clunky and need an upgrade.

However, a smart video intercom can make residents’ lives more convenient, allowing your residents to easily grant access to visitors like family, friends, or delivery people. Below, we’ll introduce you to the intercom system upgrade you didn’t know you needed.

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Top three smart apartment intercom systems

While there may be several smart system with video on the market, these are the top three that lead:

  1. ButterflyMX
  2. Openpath
  3. myQ

 

1. ButterflyMX

The ButterflyMX video intercom system aims to simplify access control, and it accomplishes that with its vision of making access simple.

With the ButterflyMX smart video intercom, you can:

  • Provide virtual keys to service providers like dog walkers and house cleaners.
  • Open doors and gates with a smartphone instead of your keys.
  • Enjoy hands-free access to open doors when your hands are full.
  • See who is at your door through a live two-way video call.
  • Review time-stamped photos of everyone who accesses the property.
  • Give unique PIN codes to visitors and guests for easy access.

Top features include:

  • A wide-angle camera view.
  • In-device WiFi.
  • RFID (Radio Frequency Identification) in the device.
  • Bluetooth and NFC (near-field communication) equipped.

 

2. Openpath

Openpath’s first video intercom doorbell solution was the Video Intercom Reader Pro.

This Openpath intercom allows visitors to press a button and say the name of the person they’re visiting to start a one-way call. The tenant answers that call from their smartphone so they can see and talk to the visitor.

Features of the Openpath video intercom include:

  • Mobile app for smartphones, watches, or tablets.
  • Key card/fob entry that works with key cards or fobs that use RFID technology.
  • A wave-to-unlock feature to unlock the door.
  • One-way video calling for tenants to see visitors.
  • Press to call so visitors can say the name of the tenant they’re visiting.

 

3. myQ

myQ Community is Liftmaster’s intercom system for apartment buildings with features to suit property managers and residents alike. They specialize in low, mid, and high-rise community buildings.

Features to expect from myQ include:

  • Access control for residents, deliveries, package rooms, and more.
  • Mobile credentials minimize key fob and key card use.
  • Property management system integrations.
  • 24/7 log of smart video intercom interactions from guests and residents.

 

 

What is a smart intercom system?

Smart building intercom systems are internet-connected building entry devices that allow residents to grant access to their buildings remotely via smartphone. Most smart systems also have a built-in camera to enable video calling between tenants and visitors. They not only increase security at the property, but they also enhance convenience for tenants and visitors.

A smart video intercom empowers residents to open doors and gates from their smartphones. As a result, they don’t have to deal with annoying keys and fobs.

Property managers also enjoy granting visitors remote access to self-guided tours, maintenance workers, and service providers.

 

Watch how the ButterflyMX smart video intercom works:

 

Use cases for smart intercoms

Understanding how a smart apartment intercom system can benefit your property starts with knowing when and how to use it.

The top use cases for smart intercoms include:

  • Gate and front door entry. Smart video intercoms are great solutions to gated and front door entry access. They make it easy for visitors to access parking garages, front entryways, and more with their smartphone or PIN.
  • Package delivery. It’s frustrating when you or a resident misses a delivery because of hard-to-access areas. With a smart device intercom, delivery personnel can now two-way calls for access.
  • Self-guided tours. Prospective tenants are increasingly opting for self-guided tours. This also frees up time for many property managers, and intercom systems for apartments make it even more convenient.

 

What are the benefits of a smart intercom?

A smart intercom is a security, access control, and visitor management tool. With one installed at the building’s entrance, property owners and managers can worry less about monitoring their property. However, the benefits of intercoms in apartments extend to tenants and property managers.

Benefits of smart intercoms for tenants

Top benefits of a smart apartment intercom for tenants include:

  • Unlock doors and gates from anywhere. Residents can grant access to their trusted visitors, even when they’re not at home.
  • Never miss a delivery. Since delivery carriers always have a way to gain access with a smart video intercom, residents will never miss another delivery. Best of all: Residents don’t have to be home to let in the delivery driver.
  • Multiple entry methods. With a smart video intercom, residents can unlock the door or gate for themselves using one of many methods, such as swiping on their smartphone app, using a voice command, or entering a PIN code.

 

Benefits of smart intercoms for property managers

Benefits of smart intercom systems for property managers and owners include:

  • Easily monitor visitors and guests. Managers can review entry logs of everyone who accessed the building via the intercom.
  • Remote system management. Since smart video intercoms operate with cloud-based software, staff can add or remove tenants and adjust access permissions as needed.
  • No need to be on-site. Property staff can manage the system and grant access from anywhere, which means they can oversee every building in their portfolio without having to physically be on-site.

 

What to consider before buying a smart intercom

Choosing the right smart video intercom system for your building boils down to what you need vs. what is on the market. Pricing and availability are top priorities, but there are a few more things to consider when shopping for an intercom or access control system.

Features to look for in a smart video intercom system include:

  • Built-in camera for video calling capabilities.
  • Integration ability with your property management software.
  • Easy-to-use interface and online portal.
  • Smartphone and touchless access capabilities.
  • Retrofitting installment requirements.

Additionally, consider the company selling and installing the product. Certified, insured, and knowledgeable installers can make or break your experience with any given product.

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Author

Katie Kistler

Director of Content
Katie joined the team at ButterflyMX in 2022, where she started as a Content Writer before working her way up to Director of Content. With an educational background in English and a love for SEO, Katie is passionate about writing content that educates people while being easy to digest.

Prior to joining ButterflyMX, Katie worked as a political marketing copywriter, where she wrote for political candidates and officeholders, including Federal and State Representatives, Federal and State Senators, a former Vice President, two former Speakers of the House, and several federal committees. Her work has been featured in American Camp Association, Meniscus Literary Journal, and 45th Parallel Literary Magazine.

Katie graduated from the University of Texas in 2017 and Texas State University’s Creative Writing MFA in 2020. She lives in Dallas, Texas with her dog, Ziggy, where you can catch her walking on the Katy Trail, rooting for the Longhorns during college football season, and hunting local bookstores for her next read.

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