Installer documentation
Below is all the information you need to install our products correctly at your property.
IMPORTANT: To ensure you do not void our 2-year warranty, you must be certified to install ButterflyMX.
Get certified now or find a certified installer near you.
Video intercom documentation
8″ and 12″ video intercoms
Installation guide
Surface mount intercom
Quick start guide
Recessed intercom
Alternatives
Cellular Connectivity
Wiring diagram
Video intercom
Wiring guide
AC doorstrike
Wiring guide
DC doorstrike
Wiring guide
DC maglock
Power splicing guide
Video intercom
Cut sheet
8″ surface intercom
Cut sheet
12″ surface intercom
Cut sheet
8″ recessed intercom
Cut sheet
12″ recessed intercom
Access control documentation
Installation guide
2-door controller & keypad v2 reader
Installation guide
Door state sensors
Programming guide
Key fobs & cards
Cut sheet
2-door access controller
Cut sheet
Keypad reader v2
Cut sheet
Single-gang reader
Cut sheet
Mullion reader
Data sheet
Key fobs and cards
Installation guide
Wiegand to OSDP converter
Quick start guide
QR Code Intercom
Cut sheet
QR Code Intercom
Security camera documentation
Installation guide
Security cameras
Cut sheet
Security camera products
Configuration guide
3rd party cameras
Elevator controls documentation
Setup options
Elevator controls
Installation guide
Elevator controls
Wiring diagram
Elevator controls
Vehicle access documentation
Installation guide
Vehicle reader
Installation guide
Vehicle tags
Programming guide
Vehicle tags
Cut sheet
Vehicle reader
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7″ and 11.6″ video intercom documentation
Installation guide
7″ and 11.6″ video intercom
Network requirements
7″ and 11.6″ video intercom
A&E specifications
7″ and 11.6″ video intercom
Wiring diagram
7″ and 11.6″ video intercom
Power splicing cable guide
7″ and 11.6″ video intercom
AC doorstrike wiring guide
7″ and 11.6″ video intercom
DC magnetic lock wiring
7″ and 11.6″ video intercom
DC doorstrike wiring guide
7″ and 11.6″ video intercom
Cut sheet
7″ surface intercom
Cut sheet
7″ recessed intercom
Cut sheet
11.6″ surface intercom
Cut sheet
11.6″ recessed intercom
(discontinued)
Keypad v1 documentation
Installation guide
Keypad v1
Troubleshooting guide
Keypad v1
Cut sheet
Keypad v1
(discontinued)
Key locker documentation
Installation guide
Key locker
Cut sheet
Key locker
Wiring diagram
Key locker
Drilling template
20″ Key locker
Drilling template
16″ Key locker
Compatibility guide
Key locker WiFi
General documentation
Product brochure
Frequently asked questions
Can I double up the extension cable for power? Eg. Can I use a 22/8 AWG for a 50-100 ft run?
No, this is not equivalent for a 16 AWG cable. For a 50-100 ft run, you must use a 16 AWG.
We have limited physical space for an Uninterruptible Power Supply (UPS), is it required?
Yes, an Uninterruptible Power Supply (UPS) device is required to provide clean power to the ButterflyMX Video Intercom. Find a safe and weatherproof space for the UPS, whether in a drop ceiling or an equipment box.
How many amps can the ButterflyMX relays handle?
The ButterflyMX Video Intercom relays should not be subjected to a large amount of amperage. We are not concerned with the relays; we are concerned with the Video Intercom itself receiving a large amount of amperage.
Why does ButterflyMX sometimes require a dedicated internet account for its products?
When too many networked products share an internet account, they compete for bandwidth. The dedicated internet account ensures that the ButterflyMX Video Intercom receives its minimum network requirements.