Installer resources
Below is all the information you need to install our products correctly at your property.
IMPORTANT: to ensure you do not void our 2-year warranty, you must be certified to install ButterflyMX.
Get certified now or find a certified installer near you.
Video intercom documentation
8″ and 12″ video intercom documentation
Surface mount intercom installation guide
Recessed intercom quick start guide
Video intercom wiring diagram
AC doorstrike wiring guide
DC doorstrike wiring guide
DC maglock wiring guide
Video intercom power splicing guide
8″ surface cut sheet
12″ surface cut sheet
8″ recessed cut sheet
12″ recessed cut sheet
7″ and 11.6″ video intercom documentation (discontinued)
7″ and 11.6″ video intercom installation guide
7″ and 11.6″ video intercom network requirements
7″ and 11.6″ video intercom A&E specifications
7″ and 11.6″ video intercom wiring diagram
7″ and 11.6″ video intercom power splicing cable guide
7″ and 11.6″ video intercom AC doorstrike wiring
7″ and 11.6″ video intercom DC magnetic lock wiring
7″ and 11.6″ video intercom DC doorstrike wiring
7″ surface cut sheet
7″ recessed cut sheet
11.6″ surface cut sheet
11.6″ recessed cut sheet
Access control documentation
2-door controller & keypad v2 reader installation guide
2-door controller door state sensors guide
Key fobs & cards programming guide
2-door access controller cut sheet
Keypad reader v2 cut sheet
Single-gang reader cut sheet
Mullion reader cut sheet
Key fobs and cards data sheet
Wiegand to OSDP converter
Elevator controls documentation
Elevator controls installation guide
Elevator controls setup options
Elevator controls wiring diagram
Vehicle access documentation
Vehicle reader installation guide
Vehicle tags installation guide
Vehicle tags programming guide
Vehicle reader cut sheet
Keypad v1 documentation (discontinued)
Keypad v1 installation guide
Keypad v1 troubleshooting guide
Keypad v1 cut sheet
Keylocker documentation
Key locker installation guide
Key locker wiring
Key locker WiFi compatibility installation guide
Key locker cut sheet
20″ Key locker drilling template
16″ Key locker drilling template
General documentation
Product brochure
Frequently asked questions
Can I double up on the extension cable for power? Eg. Can I use a 22/8 AWG for a 50-100 ft run?
We have limited physical space for a UPS. Why is a UPS device required?
The UPS device is required to provide clean power to the ButterflyMX intercom, which is a full windows computer. We must treat the Butterfly product as an IT asset, not just a low voltage product. Find space for the UPS whether that’s in a drop ceiling or in an equipment box.
How many amps can the ButterflyMX relays handle?
The ButterflyMX relays should not be subjected to a larger amount of amperage. We are not concerned with the ButterflyMX relays, we are concerned with the computer behind them.
Why does ButterflyMX sometimes require a dedicated internet account for its products?
When too many networked products share an internet account, they compete for bandwidth. The dedicated internet account ensures the ButterflyMX meets its minimum network requirements.
