Key takeaways:

  • AI streamlines property management by automating rent payments, maintenance requests, and resident communications, improving operational efficiency.
  • AI provides valuable real-time data, enabling property managers to make informed decisions regarding pricing, leasing, and market trends.
  • By automating repetitive tasks, AI allows staff to focus more on building relationships with residents and enhancing their overall experience.
  • AI-driven property management systems integrate smoothly with smart technologies like access control, creating a unified property management solution.

 

real estate professionals use ai property management

 

Artificial intelligence (AI) is revolutionizing every industry, and real estate is no exception. AI offers powerful ways to automate property management processes and tasks.

In this guide, you’ll learn everything you need about AI property management, including how to create your strategy to automate different parts of your job with AI.

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What is AI property management?

AI property management is a strategy for real estate professionals to improve day-to-day property management tasks and workflow automation using software and automation.

In general, artificial intelligence has been around for many years as a way to teach computers how to help us solve problems. Today, it empowers you as a property manager or owner to worry less about managing your property so you can focus on growing your business.

There are two components to AI property management:

 

property manager uses software to manage property

 

Artificial intelligence

So, before discussing how to use AI at your property, let’s explore more generally what AI does for business managers. And how is AI used in management?

Businesses across all industries are incorporating AI into their management strategies. Software engineers create AI using custom formulas for businesses. For example, researchers use real estate AI to predict housing market changes.

To help you better understand what AI is, here are some other common examples you may see out in the world:

  • Websites like Scott’s Cheap Flights and Kayak use artificial intelligence to gather prices from many different airlines in one place, allowing users to shop for the best deal.
  • Social media platforms like TikTok and Instagram notice what content you enjoy and use AI to recommend other content you may like.
  • During the COVID-19 pandemic, scientists used AI to predict who was most at risk of getting sick.
  • Navigation apps like Waze and Google Maps use AI to gather traffic data and adjust your route as you drive.

 

apps use ai to develop smart software

 

Property management software

So, what does property management software do?

Property management software is a computer program that organizes daily tasks like lease administration and maintenance requests. Your property will run more smoothly by managing lease renewals, property repairs, and more with software.

Overall, artificial intelligence in property management allows you to automate some of the job’s most important (or repetitive) parts.

Luckily, many of the best property management software options today include AI.

Some common examples of artificial intelligence property management features:

  • Automated reminders for your staff so they know when to contact residents about renewing their lease.
  • Software integrations with access control systems so that your resident directory is automatically updated.
  • Market analytics show you real-time data on local rent prices, so your pricing is always competitive.
  • Online payment portal for residents that automatically reminds them to pay rent on time and remembers their payment information.

 

staff use ai property management software for leasing

 

What software is used for property management?

The best software for your property will prioritize automating property management tasks. While traditionally, property managers did their work by hand, you can do all your “bookkeeping” with easy online tools instead.

For example, top property management software programs use artificial intelligence in the following ways:

  • In addition to standard tasks like rent payments and leasing, RealPage offers a powerful real estate market analytics tool.
  • Rent Manager’s software uses AI to provide you with over 450 pre-defined reports so you can maximize your profits.
  • Automate workflows like work order approval and lease administration with Yardi Voyager. Additionally, their AI software can even automate new resident onboarding for you.

 

cta property management software

 

How does AI change real estate?

Real estate is a more scalable industry with artificial intelligence. Improve your resident experience by replacing your most time-consuming tasks with property management automation.

It may seem not very safe at first. However, incorporating AI into your property management strategy allows your staff to spend more time connecting with residents and growing your business than doing busy work.

That’s not all. Artificial intelligence also means we have better access to data than ever before. So, you can stay on top of the latest trends and even buy more properties to add to your portfolio using AI-based market data.

 

managers prepare for future business with ai property management

 

How to create an AI property management strategy

Artificial intelligence is the future. So, how do you get started today and build your business to last?

Create your AI property management strategy in three simple steps:

  1. Choose a property management software
  2. Incorporate proptech into your business
  3. Integrate to create a seamless AI property management strategy

 

1. Choose a property management software

First, compare the different AI property management options available to you. Many factors go into choosing a solution, so consider the size of your property, your budget, and which features are most important to you before making a decision.

 

leasing agent uses ai property management and tech with new residents

 

2. Incorporate proptech into your business

Remember, property management software is just one piece of the puzzle. If you have room in your budget for property improvements, consider investing in a cloud-based access control system, self-guided tour solution, or automated temperature controls. These solutions will improve your property’s overall value.

 

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3. Integrate to create a seamless AI property management strategy

One of the best parts of AI property management is that your software can communicate with other smart solutions around your property. Ultimately, before you commit to property management software or other proptech solutions, ensure they all integrate seamlessly.

 

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Author

Aaron Rudenstine

Aaron is the CEO of ButterflyMX. He specializes in building highperforming teams to launch and grow new technology products. He was a cofounder of Citymaps, which was acquired by TripAdvisor in 2016, and is an investor in Reddit, Button, Omaze, Henry The Dentist, Parallel Wireless, Clear Ballot, Pinata, and FilmRise. He is an angel investor, board member, advisor, author, and a results oriented technology executive with extensive experience at startups, growth-stage, and publicly traded companies. Aaron holds an MBA from Harvard.

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