Rent Manager Reviews | Rent Manager Property Management Software Review, Cost, Alternatives

 

Disclaimer: ButterflyMX provides these blog posts to help our customers and potential customers make the right business decisions. Our blog posts are based on the information available to us at the time of writing.

 

If you’re reading this Rent Manager review, you’re likely deciding whether this platform belongs on your shortlist. Rent Manager is property management software from London Computer Systems built for leasing, accounting, maintenance, reporting, and day-to-day operations.

The big question is simple: Are you buying property management software, access technology, or both? That matters because Rent Manager handles property operations, while access control and video intercom needs depend on integration partners.

This review walks through Rent Manager’s features, bundles, pricing, integrations, pros and cons, and where it fits next to platforms like ButterflyMX. By the end, you should have a clearer sense of whether Rent Manager fits your property, your team, and your budget.

This guide will answer:

• Rent Manager review: What is Rent Manager?
• How does Rent Manager work?
• What features does Rent Manager include?
• Rent Manager bundles compared
• What integrations does Rent Manager offer?
• Does Rent Manager have native access control or video intercom?
• How much does Rent Manager cost?
• What are Rent Manager’s pros and cons?
• What do customers say about Rent Manager?
• Rent Manager alternatives
• Rent Manager and ButterflyMX
• Frequently asked questions

 

Rent Manager review: What is Rent Manager?

Rent Manager is property management software from London Computer Systems that helps property teams manage accounting, leasing, maintenance, reporting, portals, and daily operations.

It comes in two versions: Rent Manager 12 and Rent Manager Express. It supports many property types, including residential and multifamily, commercial, self storage, HOA and associations, student housing, affordable housing, manufactured housing, RV parks and campgrounds, and vacation homes.

Here’s the key point for buyers: Rent Manager is not a native access-control or video-intercom hardware product. It can connect to access systems through integrations, but its main job is property management.

 

About London Computer Systems

London Computer Systems, or LCS, makes Rent Manager. The company is based in Cincinnati, Ohio, and was founded in the early 1980s.

Rent Manager is used by more than 10,000 property management companies, which gives it a long-standing place in the property management software market.

 

Who Rent Manager is designed for

Rent Manager is designed for property management companies, landlords, owners, multifamily operators, commercial property managers, and self storage operators.

It’s most useful for teams that need strong accounting, flexible reporting, and workflows that can stretch across different property types. If your main concern is building entry, guest access, or gate control, Rent Manager may still be part of your software stack, but you’ll likely need a dedicated access platform too.

 

How does Rent Manager work?

Rent Manager works by putting core property operations in one place, including leasing, accounting, maintenance, reporting, portals, and integrations.

For staff, that means one system can support many daily tasks. Teams can manage financial records, track work orders, market vacancies, communicate with residents, and connect outside tools through the integration marketplace and API options.

That also helps explain where Rent Manager stops. If you’re comparing it with ButterflyMX, the difference is that Rent Manager manages property operations, while ButterflyMX handles property access and mobile entry for supported entrances.

 

Cloud and deployment options

Rent Manager offers both cloud and legacy deployment options. Rent Manager Express is cloud-hosted, while Rent Manager 12 can be accessed on-premise or through remote desktop hosting.

That gives buyers flexibility, but it also means you’ll want to ask which version fits your IT setup and work style. Internet access is required for cloud-hosted Rent Manager Express.

 

Access control through integrations

Rent Manager handles access-related workflows through integration partners, not native physical access-control hardware.

Integrations with providers such as ButterflyMX, Brivo, and Akuvox can connect resident access permissions with tenancy data. That can help properties tie access to lease status, but the hardware and entry experience come from the partner platform.

 

What features does Rent Manager include?

Rent Manager includes features for accounting, reporting, leasing, marketing, maintenance, portals, mobile workflows, customization, and integrations.

That broad scope is one of its main selling points. Instead of solving just one task, Rent Manager aims to support both back-office and front-office work across the property.

Feature area	What Rent Manager includes	Who benefits most
Accounting	AR/AP, cash and accrual accounting, bank reconciliation, budgeting, and tax tools.	Teams that want detailed financial management in the same system as leasing and operations.
Reporting	450+ built-in reports, plus custom and financial report writers.	Owners and managers who need strong portfolio visibility and flexible reporting.
Leasing and marketing	Vacancy syndication to major listing platforms, online applications, eSignatures, and guest cards.	Teams focused on filling vacancies and managing the leasing pipeline.
Maintenance	Work order management, inspections, and make-ready workflows.	Operators that need to track service requests and unit turnover work.
Portals and apps	Tenant, owner, and prospect portals, plus the rmResident app for payments and maintenance requests.	Properties that want self-service tools for residents, owners, and prospects.
Customization	Open API, custom workflows, custom dashboards, and custom reporting.	Teams with complex portfolios or unique operating processes.
Integrations	200+ integration partners across marketing, payments, screening, operations, smart-building, and access-related tools.	Buyers who want their property management system to connect with other tools.

 

Accounting, reporting, and operations

Rent Manager’s accounting tools cover accounts receivable, accounts payable, cash and accrual accounting, bank reconciliation, budgeting, and tax-related workflows.

It also includes more than 450 built-in reports. If you manage multiple properties, that reporting depth can help turn daily activity into owner reports, financial updates, and operational dashboards.

Custom fields, dashboards, workflows, reports, and Open API options add flexibility for teams that don’t want a rigid system.

 

Leasing, marketing, and resident experience

Rent Manager includes leasing and marketing tools that help teams list vacancies, manage applications, collect eSignatures, and communicate with prospects.

It also includes tenant, owner, and prospect portals. The rmResident app lets tenants make payments and submit maintenance requests, which can reduce routine back-and-forth for staff.

 

Mobile tools and field workflows

Rent Manager’s mobile tools focus on property management tasks, not entry credentials. The rmAppSuite Pro staff app supports communication, payments, inspections, service issues, and utility readings in the field.

Bundle differences matter here. rmAppSuite Pro is included with Plus and Premium, not every plan, so buyers should map mobile needs to the right tier.

This is also where category fit becomes clear. Rent Manager’s apps support staff and resident workflows, while ButterflyMX supports mobile access and wallet-based credentials for supported entrances.

 

Rent Manager bundles compared

Rent Manager is sold in Basic, Plus, and Premium bundles, and each tier adds different mobile, communication, AI, service, and implementation features.

That matters because you shouldn’t assume every feature is included in every plan. The right bundle depends on whether you need core operations, stronger mobile tools, or higher-touch support and advanced inspection workflows.

Bundle	Best for	Notable capabilities	Mobile and AI additions	Service and implementation differences
Rent Manager Basic	Teams that need a core property management platform for foundational workflows.	Accounting, standard and custom reporting, work order management, marketing and leasing tools, owner and prospect portals, tenant app, and live support.	Includes the tenant app, but not the Plus-level rmAppSuite Pro and AI additions listed for higher tiers.	Live support is included.
Rent Manager Plus	Teams that want more communication automation and staff mobile tools.	Adds text and phone broadcast, Service Tech Mapping, and expanded field workflow support.	Adds rmAppSuite Pro, AI-powered AR/AP tools, and an AI writing assistant.	Builds on Basic with more workflow tools.
Rent Manager Premium	Teams that want advanced inspections, scheduling, and higher-touch service.	Adds video inspections, maintenance scheduling, and advanced AI features such as voicemail insights and report analysis.	Includes Plus-level mobile and AI tools, plus additional Premium AI capabilities.	Adds enhanced implementation and data importing, plus a dedicated Customer Success team.

 

Rent Manager Basic

Rent Manager Basic is the entry bundle for core property management work. It includes the accounting, reporting, work order, leasing, portal, tenant app, and support tools many teams expect.

This may fit buyers who want a strong operating base without the advanced mobile, AI, inspection, or implementation features in the higher tiers.

 

Rent Manager Plus

Rent Manager Plus adds communication automation, the rmAppSuite Pro staff app, Service Tech Mapping, and AI-related workflow tools.

This tier may make sense for teams with more field activity or heavier communication needs, especially if staff need to complete more work from mobile devices.

 

Rent Manager Premium

Rent Manager Premium is the top bundle. It adds video inspections, enhanced implementation and data importing, maintenance scheduling, dedicated Customer Success support, and extra AI voicemail and reporting tools.

This bundle is aimed at buyers who want more support during setup and more advanced maintenance and inspection workflows.

 

What integrations does Rent Manager offer?

Rent Manager offers more than 200 integration partners across marketing, payments, screening, operations, smart-building, and access-related workflows.

That ecosystem is a big part of the platform’s value. It lets teams use Rent Manager as the main property management hub while connecting specialized tools around it.

 

Access and smart-building integrations

Rent Manager’s access and smart-building integrations include ButterflyMX, Brivo, Akuvox, and BuildingLink.

ButterflyMX integrates with Rent Manager so resident access can be tied to tenancy status. That makes ButterflyMX relevant for properties that want video intercoms, access control, and package room workflows alongside Rent Manager’s property management system.

Brivo can sync access permissions with Rent Manager tenancy and work-order data. Akuvox is listed in Rent Manager’s integration marketplace as a smart intercom and entry option. BuildingLink is listed for resident amenities, package, and communication workflows.

 

Marketing and operations integrations

Rent Manager also supports marketing and listing-related integrations, including listing syndication to platforms such as Apartments.com, Zillow, and Craigslist.

For property teams, these integrations can help connect vacancy marketing with the leasing and operations data already stored in Rent Manager.

 

Does Rent Manager have native access control or video intercom?

No, Rent Manager does not offer native access-control or video-intercom hardware. Physical entry functions come through integration partners such as ButterflyMX, Brivo, and Akuvox.

This is a category difference, not just a missing feature. Rent Manager is property management software, while access-control and video-intercom systems manage doors, gates, entrances, visitors, credentials, and entry experiences.

For buyers, that distinction matters early. A property may need Rent Manager for accounting and leasing, while also needing an access platform to manage how residents, staff, guests, vendors, and deliveries enter the property.

 

What that means for buyers

If your main goal is rent, reporting, work orders, and leasing, Rent Manager belongs on your property management software shortlist.

If your main goal is building entry, visitor access, mobile credentials, or video intercom calls, you should also compare dedicated access platforms.

ButterflyMX, for example, supports video intercoms and visitor access. Residents can receive visitor calls through the ButterflyMX mobile app, see and speak with visitors, grant access remotely, and use temporary visitor access instead of giving every guest a permanent credential.

In many cases, the right answer may be both: Rent Manager for property management and an access partner for physical entry workflows.

 

How much does Rent Manager cost?

Rent Manager pricing is quote-based, charged per unit per month, and exact manufacturer rates are not publicly listed.

Rent Manager offers Basic, Plus, and Premium bundles and includes unlimited users. To get exact pricing, buyers need to contact Rent Manager for a quote based on unit count, bundle, and needs.

G2 cites an approximate starting point of $250 per month, but that’s a third-party reference point rather than official manufacturer pricing.

Pricing element	What’s publicly available	What buyers should know
Base subscription	Quote-based pricing is listed across Basic, Plus, and Premium bundles.	Rent Manager says pricing is per unit per month, so total cost will vary by portfolio size and selected bundle.
Exact monthly rate	Exact manufacturer rates are not publicly listed.	Buyers need a sales quote before making a precise budget comparison.
Users	Unlimited users are included.	This matters for teams with many staff members who need system access.
Third-party price reference	G2 cites an approximate starting point of $250 per month.	This is not official Rent Manager pricing and may not reflect your unit count, bundle, or add-ons.
Add-ons	Call Center, custom websites, rmVoIP, and many third-party integrations may cost extra.	The base quote may not reflect the full cost if you need connected services or extra tools.
Access systems	Access-control and video-intercom hardware come from integration partners.	If you need physical entry hardware or broader access workflows, budget for those systems separately.

 

What buyers should expect from the pricing model

Buyers should expect Rent Manager pricing to depend on unit count, bundle, and add-ons. Since features vary across Basic, Plus, and Premium, your required tools will shape the final cost.

If you also need an access platform for doors, gates, visitor entry, or package rooms, that may be a separate purchase through an integration partner.

 

Implementation and onboarding costs

Rent Manager setup centers on onboarding, implementation support, data migration, and training rather than wiring or installing Rent Manager hardware.

Public fee details for implementation and onboarding are not listed, so buyers should ask what setup services are included in their quote and whether data importing affects the final cost.

 

What are Rent Manager’s pros and cons?

Rent Manager’s biggest strengths are its accounting depth, reporting, customization, property-type coverage, and integration marketplace. The main tradeoffs are quote-based pricing, add-on costs, and reliance on partners for physical access workflows.

Pros	Why it matters
Deep accounting and reporting functionality	AR/AP, budgeting, bank reconciliation, tax workflows, and 450+ reports can help teams manage back-office operations in one system.
Supports many property types	Mixed portfolios can evaluate one platform across residential, commercial, HOA, student housing, self storage, manufactured housing, and other segments.
Strong customization and workflow flexibility	Custom fields, dashboards, reports, API access, and workflow tools help teams adapt the platform to their operating style.
Large integration ecosystem	More than 200 integration partners can extend Rent Manager into marketing, operations, payments, screening, and access-related workflows.
Positive support and implementation reputation	Reviewers often mention support, implementation, and customization as strengths, which matters for software that affects daily operations.

Cons	Why it matters
No publicly listed manufacturer pricing	Buyers must go through a quote process before they can compare exact costs by bundle and portfolio size.
No native access-control or video-intercom hardware	Properties that need resident entry, visitor access, or door hardware must add a separate access platform.
Important features vary by bundle	Mobile, AI, inspection, and service capabilities differ across Basic, Plus, and Premium, so buyers should map needs carefully.
Add-ons can increase total cost	Call center tools, custom websites, phones, and some integrations may add costs beyond the base subscription.
Some smaller operators may view the platform as expensive	Budget-sensitive teams may want to compare whether Rent Manager’s depth fits their scale and needs.

 

What do customers say about Rent Manager?

G2 reviewers rate Rent Manager 4.6 out of 5 across 281 reviews, with common praise for support, implementation, and customization.

Buyers should also note the recurring concerns. Some users mention pricing opacity, extra fees for add-ons or integrations, and occasional technical issues that require support.

 

Common praise

Reviewers often highlight helpful live support, smooth implementation, and flexibility. Those themes fit Rent Manager’s position as a customizable platform for many property types.

That matters because property management software touches daily work across accounting, leasing, and maintenance. Strong support can make a big difference during setup and day-to-day use.

 

Common complaints

Common concerns include pricing opacity, extra costs for some add-ons and integrations, and technical issues that sometimes require help from support.

That doesn’t make Rent Manager a poor fit. It does mean buyers should ask detailed questions about total cost, required integrations, included support, and which bundle includes the features their team needs.

 

Rent Manager alternatives

Common Rent Manager alternatives include AppFolio, Buildium, Yardi Voyager, and DoorLoop.

These are the most relevant comparisons if you’re shopping for property management software. If your main buying need is access control, visitor entry, video intercoms, or property security infrastructure, compare access platforms separately.

 

AppFolio

AppFolio Property Manager is a common all-in-one property management software alternative. Buyers often compare it with Rent Manager when evaluating broad accounting, leasing, maintenance, and operations platforms.

 

Buildium

Buildium is often compared with Rent Manager by buyers who want another property management platform with published tiered pricing.

It may appeal to teams that want more pricing visibility earlier in the buying process.

 

Yardi Voyager

Yardi Voyager is commonly compared with Rent Manager for larger portfolios and enterprise property management needs.

Buyers evaluating complex portfolios may place both systems on the shortlist.

 

DoorLoop

DoorLoop is another property management software alternative, often relevant for smaller operators comparing lower published starting prices.

It may appeal to buyers who want a simpler budget conversation before contacting sales.

 

Watch how ButterflyMX works:

 

Rent Manager and ButterflyMX

Rent Manager and ButterflyMX serve different main purposes. Rent Manager is property management software, while ButterflyMX is a property access and security platform.

The overlap comes from access-related workflows. Rent Manager can connect to ButterflyMX as an integration partner, while ButterflyMX handles video intercom calls, mobile access, visitor access, and access control for supported entrances.

Feature	Rent Manager	ButterflyMX	Why it matters
Primary product category	Property management software centered on accounting, leasing, maintenance, reporting, portals, and operations.	Property access and security platform for multifamily, commercial, gated communities, student housing, and other properties.	This helps buyers decide whether they are shopping for an operations platform, an access platform, or both.
Access control approach	Does not provide native physical access-control hardware; access workflows are handled through partners such as ButterflyMX, Brivo, and Akuvox.	Offers access control for doors and other controlled entry points, with permissions managed through the broader ButterflyMX platform.	Properties that need entry functionality should know whether access is native to the system or handled by a separate platform.
Video intercom	Rent Manager is not a video-intercom product.	Offers video intercoms for property entrances. Residents can receive visitor calls through the ButterflyMX mobile app, see and speak with visitors, and grant access remotely.	Video intercom needs are different from property management tasks such as accounting or maintenance tracking.
Mobile experience	Offers mobile tools for staff workflows, inspections, communication, payments, and resident maintenance activity, depending on bundle.	Authorized users can use the ButterflyMX mobile app to access supported doors, gates, and other controlled entrances. Wallet-based credentials give supported users another mobile credential option.	Buyers should decide whether they need a property operations app, a mobile entry credential, or both.
Visitor and delivery-related access	Access and package workflows are handled through integrations rather than native Rent Manager access hardware.	Supports visitor access workflows, including visitor calls through the mobile app, remote access grants, temporary visitor access, and package room access workflows for deliveries and resident pickup.	Properties with frequent guests, vendors, and deliveries may need workflows beyond a property management system.
Broader access ecosystem	Extends into access use cases through integrations while remaining primarily a property management hub.	Brings video intercoms, access control, mobile access, visitor access, vehicle access control, elevator controls, security cameras, package rooms, smart lock integrations, and wallet-based credentials into one property access and security platform.	A broader access layer may matter if the property wants to manage more than one entrance or access workflow.
How the products can work together	Can serve as the property management system for tenant, lease, accounting, maintenance, and reporting data.	Can serve as the access and security platform that handles building entry workflows while integrating with Rent Manager for access syncing.	Some properties may not need to choose one or the other because the systems can serve different jobs in the same technology stack.

 

When a property may use Rent Manager and ButterflyMX

A property may use both Rent Manager and ButterflyMX when it needs a property management system and a dedicated access platform.

In that setup, Rent Manager can manage leasing, accounting, maintenance, reporting, and operations, while ButterflyMX can handle access-related workflows such as mobile entry, visitor calls, controlled entrances, and package room access.

 

Frequently asked questions

What is Rent Manager?

Rent Manager is property management software for accounting, leasing, maintenance, reporting, portals, and operations.

It is made by London Computer Systems and supports a wide range of property types, including residential, commercial, self storage, HOA, student housing, manufactured housing, and more.

 

Who is Rent Manager best for?

Rent Manager is best for property managers, owners, landlords, multifamily operators, commercial property managers, and self storage operators that need a broad property management platform.

It’s especially relevant for teams that need accounting depth, flexible reporting, custom workflows, and support for varied portfolios.

 

Is Rent Manager cloud-based?

Rent Manager Express is cloud-hosted, while Rent Manager 12 can be accessed on-premise or through remote desktop hosting.

Buyers should ask which version best fits their IT needs, remote access requirements, and portfolio management process.

 

Does Rent Manager have a mobile app?

Yes, Rent Manager has mobile tools, including the rmResident app for tenants and rmAppSuite Pro for staff workflows.

The rmResident app supports tenant payments and maintenance requests. rmAppSuite Pro supports staff tasks such as communication, payments, inspections, service issues, and utility readings, and is part of the Plus and Premium bundles.

 

Does Rent Manager include access control or video intercom hardware?

No, Rent Manager does not include native access-control or video-intercom hardware.

Physical entry and access workflows are handled through integration partners such as ButterflyMX, Brivo, and Akuvox.

 

How much does Rent Manager cost?

Rent Manager pricing is quote-based, per unit per month, and exact manufacturer rates are not publicly listed.

The platform is sold in Basic, Plus, and Premium bundles with unlimited users. Some add-ons and integrations may cost extra.

 

What integrations does Rent Manager support?

Rent Manager supports more than 200 integration partners across areas such as marketing, payments, screening, operations, smart-building, and access-related workflows.

Examples include ButterflyMX, Brivo, Akuvox, BuildingLink, and listing platforms used for vacancy syndication.

 

What are the main limitations of Rent Manager?

The main limitations are quote-based pricing, possible add-on costs, tier-based feature differences, and reliance on partners for physical access-control and video-intercom functionality.

Those aren’t dealbreakers for every buyer, but they are important questions to address during evaluation.

 

What are some alternatives to Rent Manager?

Common Rent Manager alternatives include AppFolio, Buildium, Yardi Voyager, and DoorLoop.

Those alternatives are property management software options. Buyers focused on entry, visitor access, and property access infrastructure should also compare access platforms such as ButterflyMX.

 

Final verdict: Is Rent Manager worth considering?

Rent Manager is worth considering if your team needs flexible property management software for accounting, leasing, maintenance, reporting, portals, and portfolio operations.

The biggest question is whether that’s enough for your property. Rent Manager is strong on operations, but access control and video intercom needs require an integration partner.

If your priority is property management software, Rent Manager may be a strong fit. If your priority is access control, visitor entry, mobile credentials, package room access, or a broader property access system, ButterflyMX is the more direct comparison.

Some properties will need both. If you want to see how ButterflyMX can support your property’s access needs, request pricing from ButterflyMX.

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