Key takeaways

  • This HID Global access control review shows that HID is one of the leading access control technology companies offering a broad product suite.
  • The HID Access Control System offers three key benefits: Security, support, and innovation across its solutions.
  • For the best experience, HID Access Control Systems such as mobile access, touchless systems, and RFID readers will likely be the best options.
  • The key features of the HID Access Control System include the HID Access Control App, cloud platform, and software.

 

HID access control review

 

Access control has always been a key part of property management, but finding the right solution that works for you and your residents is often challenging. Any cloud-based access control you choose must balance flexibility and security while providing peace of mind.

It’s not always easy to strike that balance, and evaluating an access control system across various metrics is crucial to ensure it’s the right choice for you and your residents. For this review, we’ll examine HID Global Access Control System options in more detail, including different aspects of HID Access Control Software, to help you decide whether it’s the best option.

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More than 40K, 5-star reviews!

What is an HID Access Control System?

HID is one of the leading access control technology companies offering a broad product suite. Its access control technology systems are open, innovative, and designed for maximum security and convenience.

Various access control solutions are available from HID for residential and commercial properties, depending on your needs. HID door access systems offer everything from basic smart card entry systems to modern options such as HID Mobile Access, so properties have a wide range of options.

 

Explore our comprehensive HID access control suite review.

 

Review of HID Global’s Access Control System

The HID access control system offers three key benefits: Security, support, and innovation across its solutions. A wide variety of access control systems are available, making it easy to find the right level of access control depending on the property and resident’s needs.

 

Features

The HID Access Control System includes a variety of key features:

  • HID Access Control App. The HID access control app for iOS and Apple Watch allows mobile access and touchless solutions. The HID door access app also manages entry and exit access and credential management.
  • Cloud. With the cloud platform of select HID access control systems, users can manage credentials in the online portal, adding another layer of security.
  • HID Access Control Software. The HID Access Control Software is easy for property managers, making it simple for residents to enroll in the mobile access solutions and easy to manage, add, or revoke credentials as needed in the HID portal.

Other HID access control solutions, such as biometric and RFID readers, are DIY solutions that can be set up quickly and easily. These include smartcard readers with long and short ranges and magnetic strip functionalities. Furthermore, fingerprint readers are compact, easy to set up, and can read various fingerprints accurately and quickly.

 

Cost

HID Access Control Systems vary in cost depending on the scale and complexity of the access control needed. Pricing for specific HID solutions is unavailable, but you can contact them for specific product details as needed.

 

Pros and cons of HID access control

Pros

  • HID Access Control Systems can be paired with the HID Access Control App.
  • Flexible solutions are available for door access control, ranging from no-frills readers to more complex access control solutions.
  • Cloud-based platform for mobile access and touchless door access control solutions.
  • The HID Access Control App is available on iOS and Apple Watch for added convenience.
  • Long read range for RFID and card readers.
  • DIY solutions can be used with smart cards, fobs, and tags.

 

Cons

  • Pricing isn’t always straightforward for different access control options.
  • Installation and setup can be costly depending on the number of entry and exit points in the building.
  • DIY solutions cannot be connected or managed via cloud platforms.
  • Features aren’t always easy to set up and activate.

 

HID access control review readers.

 

Is HID access control worth it?

HID Access Control Systems offer many benefits. For instance, HID Global’s innovative, modern solutions are available for properties that require more robust security systems and basic options, such as card readers. For residents and property managers, HID Access Control Systems are convenient and efficient and provide a wide range of control.

Specific solutions, such as mobile access and touchless, are better options since HID Access Control Software is available alongside and includes more features, such as credential management for added security.

However, HID Access Control Systems are not the most transparent solution, and the pricing can vary based on the complexity of the security needed. For some buildings, HID Access Control Systems may not be the most affordable or flexible to set up, making it a less appealing option.

Of course, HID has a wide enough range of products to meet the needs of those seeking flexible and innovative access control solutions.

 

Discover how a robust access control system can increase your NOI: 

 

Customer reviews

Customer reviews of HID Global’s Access Control Systems reflect a generally positive sentiment, with high praise for the system’s security features, user-friendly design, and innovative technology.

HID Access Control systems are well-regarded, boasting a 92% likelihood of recommendation and a 100% plan-to-renew rate among current users. Customers also value its reliable performance and robust security measures.

 

What customers like:

  • Enhanced security. Users appreciate the system’s encryption capabilities and multi-layered security approach.
  • Mobile access. The convenience of smartphone and smartwatch functionality is a standout feature.
  • Ease of use. Many reviewers find the platform intuitive and easy to navigate.

 

Common challenges

  • High costs. Some users note that the pricing may be prohibitive for smaller organizations.
  • Complex setup. Installation and configuration can require professional support, adding to overall costs.
  • Issues with mobile app. A few users have reported occasional performance issues with the mobile app on iOS and Android devices.

 

Alternative to HID Access Control Systems

If you are still looking for access control system options, there are many other options currently available in the market, including:

  • Stanley Security. Stanley is a cloud-based access control system with a suite of products, including physical card readers, facial recognition software, and more. Product bundles are also available with additional features, such as visitor management systems.
  • Avigilon. Avigilon is a reliable, secure access control solution. Avigilon, formerly known as Openpath, is also a cloud-based access control system with hardware and software solutions. Avigilon smart readers can be integrated with different kinds of key cards, fobs, and even certain smart lock brands.

However, if you’re looking for an end-to-end access control solution, starting from the gate to each unit, ButterflyMX is the best option. ButterflyMX enables users to access the property using their smartphones.

With a keyless access control solution, you’ll increase the safety and security of your property. Tenants can also grant access to their visitors using the ButterflyMX Mobile App remotely. You can also remotely manage permissions, review audit logs, and more from the mobile app or the online dashboard, regardless of where you are.

 

Access control systems compared:

Feature ButterflyMX HID Global Stanley Security Avigilon
Features Cloud-based management, mobile access, and video capabilities Biometric options, touchless access, integrates with video management systems Facial recognition, touchless access, cloud-based and on-premise management Touchless access, cloud-based and on-premise management
Access Options Mobile swipe-to-open, Visitor Passes, PINs Cards, fobs, mobile IDs Mobile, cards, fobs, PINs Mobile, cards, fobs, PINs
Integrations Extensive with own ecosystem and property management systems Extensive with open API Extensive with third-party options Extensive with own ecosystem & APIs
Pricing Custom quotes Custom quotes Custom quotes Custom quotes

 

What sets ButterflyMX apart:

ButterflyMX redefines access control with its unified, cloud-based platform and unmatched convenience for multifamily and commercial properties.

Here’s how ButterflyMX stands out:

  • Cloud-based management. ButterflyMX’s software enables remote management and provides real-time updates, empowering you to oversee access from anywhere at any time.
  • Seamless integrations. The system integrates effortlessly with ButterflyMX products like the Video Intercom, Vehicle Access Reader, Security Cameras, and property management systems. This creates a centralized, efficient access control solution.
  • Delivery access solutions. ButterflyMX streamlines package and service deliveries, offering tools like PIN codes and Delivery Passes to manage access for couriers while maintaining building security.
  • Multiple entry options. Residents and guests can choose from a variety of entry methods, including fobs, PIN codes, Visitor Passes, or the innovative smartphone swipe-to-open feature, ensuring a user-friendly experience.
  • Unified access control. ButterflyMX enables you to control access for every part of your building — from gates and elevators to package rooms and parking garages — all through one platform.

 

Final verdict

HID Global offers a solid range of access control solutions, including mobile access, biometric options, and integrations with video surveillance systems. Its focus on data security and customization makes it a reliable choice for many organizations. However, HID’s opaque pricing, local server requirements, and additional licensing fees can create challenges for those seeking straightforward, scalable solutions.

 

Why choose ButterflyMX instead?

ButterflyMX offers a more robust and user-friendly alternative to HID Global. With its cloud-based platform, ButterflyMX eliminates the need for on-site servers and enables real-time updates and remote management. The seamless integrations with property management systems and innovative video capabilities with mobile access make it a superior choice for multifamily and commercial properties.

By choosing ButterflyMX, you gain access to a unified, scalable, and cost-effective access control system that enhances security and redefines the resident and guest experience.

 

How we review:

Our reviews provide an in-depth analysis of access control systems to help you make informed decisions.

Here’s how we approach our reviews:

  • Comprehensive research. We analyze product specifications, industry trends, and real-world use cases to provide a holistic understanding of each system’s capabilities.
  • Key feature analysis. We dive deep into the features that matter most to determine how each product meets the needs of multifamily and commercial properties.
  • Customer feedback. We consider reviews, testimonials, and case studies from real users to capture a diverse range of perspectives.
  • Pricing transparency. We investigate pricing structures, including hardware, software, and licensing costs, to assess overall value and return on investment.
  • Competitive comparison. To provide context, we compare each product to competitors in the industry, highlighting strengths, weaknesses, and standout features.

 

HID Global access control FAQs

Here are answers to your more common questions about HID Global:

 

Is HID Global a US company?

HID Global’s headquarters are in Austin, TX, where they employ just under 5,000 employees.

 

Is access part of HID Global?

HID Global is a security company that specializes in access control, both digital and physical. Its mission is to help organizations maintain security on their properties and within their networks.

 

How does HID access control work?

Many types of HID Access Control Systems can suit various buildings.

HID solutions include:

  • Mobile access
  • Touchless RFID readers
  • Cards and other credentials
  • Smart building technologies
  • Controllers

For the best experience, HID access control systems such as mobile access, touchless systems, and RFID readers will likely be the best options.

Mobile access control systems from HID allow door access control using the HID access control app. With touchless access, the HID access control app can be utilized, as well as lobby management solutions for end-to-end access control. HID also offers RFID readers and biometric security, including fingerprint access systems.

 

Disclaimer: ButterflyMX provides these blog posts to help our customers and potential customers make the right business decisions. Our blog posts are based on the information we have available to us at the time of writing.

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Author

Katie Kistler

Director of Content
Katie joined the team at ButterflyMX in 2022, where she started as a Content Writer before working her way up to Director of Content. With an educational background in English and a love for SEO, Katie is passionate about writing content that educates people while being easy to digest.

Prior to joining ButterflyMX, Katie worked as a political marketing copywriter, where she wrote for political candidates and officeholders, including Federal and State Representatives, Federal and State Senators, a former Vice President, two former Speakers of the House, and several federal committees. Her work has been featured in American Camp Association, Meniscus Literary Journal, and 45th Parallel Literary Magazine.

Katie graduated from the University of Texas in 2017 and Texas State University’s Creative Writing MFA in 2020. She lives in Dallas, Texas with her dog, Ziggy, where you can catch her walking on the Katy Trail, rooting for the Longhorns during college football season, and hunting local bookstores for her next read.

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