Ultimate Guide to Manage Holiday Deliveries: 6 Tips to Stay Ahead

 

 

Since the majority of shoppers prefer to order gifts online rather than buying in stores, is your building prepared to manage holiday deliveries? Every year, the holiday season causes a huge spike in online shopping and package deliveries. So you need a complete package delivery system to streamline package management during this busy season.

Join us to discover what you can do to prep your building for the rush of package deliveries on Black Friday and beyond.

You’ll learn: 

• 6 ways to manage holiday deliveries with a package room
• The challenge: Manage holiday deliveries without overloading your staff or space
• The solution: A complete package room solution
• Deliver more for the holidays with ButterflyMX

 

 

6 ways to manage holiday deliveries with a package room

Whether it’s efficient or not, you probably have some process in place to accept and store your residents’ packages. Maybe you have a front desk attendant who accepts and sorts daily deliveries. Or maybe you just let the delivery person leave packages in an unlocked vestibule.

You might even be trying to decide between a package locker and a package room. Regardless of your building’s current procedure, replacing it with a package room will improve the process.

Here are six ways a package room facilitates streamlined holiday deliveries at multifamily buildings:

1. Provides a storage solution
2. Saves the building attendant’s time
3. Prevents residents from waiting for package processing
4. Automates notifications to residents
5. Enables contactless deliveries
6. Prevents package theft

 

1. Provides a storage solution

These days, people order everything online, from clothing to groceries to furniture. But where are you supposed to store the new sofa your resident just ordered? Where do you put all twenty gift boxes that just arrived for your resident’s entire extended family?

A package room solves the storage problem that plagues so many multifamily buildings.
There’s a good chance you already have a spare room in your building that would be perfect for package storage. So, transform that extra supply room or that unused office into a package room.

Setting up your package room doesn’t require much effort — all you need is:

• A video intercom to manage your property’s access control holiday schedule
• Shelving
• Power and internet access for security systems like electronic locks and cameras

 

 

2. Saves the building attendant’s time

Manually accepting and distributing packages to residents takes a long time.

Letting staff manage package delivery requires them to:

• Sign for every package
• Track who has received a package
• Move packages into an office or mail room
• Retrieve the correct packages when a resident comes to pick them up

Depending on the size of your building and the number of packages you receive, this process could take anywhere from several hours to several days. The time lost to processing packages could be better spent on more important tasks, like welcoming new residents and maintaining building security.

 

3. Prevents residents from waiting for package processing

Not only does package processing take up your staff’s time, but it also keeps residents waiting hours or even days to receive their packages. Long wait times frustrate residents and building staff. If your building has a package room, residents can pick up parcels immediately after delivery without the building staff’s involvement.

Additionally, if you close your mailroom or front desk at a certain time, residents may not be able to pick up their packages during your business hours. For example, if your building attendant leaves and locks up at 7:00 pm, residents who work late might be stuck waiting until the next day to get their packages.

 

4. Automatically notifies residents

The proptech that powers a package room enables you to send automated alerts to residents. When you install a ButterflyMX Package Room, delivery drivers use the intercom’s directory to select which residents they have packages for. This process triggers an automatic notification to each resident through the ButterflyMX mobile app.

When the resident gets a push notification on their smartphone, they’ll know they’ve received a package. Plus, since the notifications are automated, your building staff won’t have to bother alerting residents of their delivery.

 

 

5. Enables contactless deliveries

A ButterflyMX Package Room enables contactless building entry for delivery carriers.
When the courier approaches the building, they use their unique delivery PIN to gain access. If they don’t have a delivery PIN, they simply call the leasing office or the resident using the intercom. Whoever they call can remotely grant property access to the courier from wherever they are — no one will have to leave their home or office to open the door.

Once inside the building, the courier uses the same method at the package room to open the door and place packages safely inside.

Contactless deliveries are:

• Safer because they reduce the spread of germs through person-to-person contact.
• More convenient because the courier can access the building and leave packages safely without assistance from staff and residents.

 

6. Prevents package theft

A staggering 43% of Americans have had a package stolen during the holiday season. Porch pirates are savvy — they know package deliveries increase around the holidays. November and December are prime months for package theft. So what can you do to combat it?

The best solution is to make sure thieves can’t access delivered packages. That means securing packages in a safe, locked space. Package rooms are the perfect place to store deliveries away from potential porch pirates.

A smart video intercom system lets you keep the building’s front door locked while ensuring couriers can still get inside. Using a package room adds an extra layer of security, keeping packages safe from building visitors and your residents’ guests.

 

Now that you know how to manage deliveries with a package room, discover how much you could save by adding a package room to your building. Use our helpful package calculator to find out:

 

The challenge: Manage holiday deliveries without overloading your staff or space

Since the 1940’s, Black Friday and the holiday season have brought increased shipping and delivery demands.

Every property manager can agree that package deliveries create a lot of work — especially in large buildings. As online shopping skyrockets during the holiday season, you and your staff are tasked with tackling a growing mountain of packages each day.

To accommodate Black Friday holiday deliveries, you need a package management solution that:

• Facilitates faster package intake and distribution
• Keeps packages safe for residents
• Is efficient and doesn’t take up too much of your front desk staff’s time

 

 

The solution: A complete package room

As holiday deliveries ramp up, finding a reliable, scalable solution for package management is crucial. Enter: the package room. A well-designed package room not only provides a secure and dedicated space for deliveries but also offers convenience for residents and relief for property staff.

Here’s how a complete package room can elevate your property’s holiday delivery game:

• Secure storage, anytime access. With a package room, property managers can rest easy knowing that deliveries are safe. Residents can pick up their packages at their convenience, and only those with proper access can enter the room. This means fewer risks of lost or misplaced packages and happier residents.
• Streamline your staff’s workload. Without a package room, staff may spend hours manually logging deliveries and handling resident requests. A package room with automated access and tracking features lightens this burden, freeing up time for other essential tasks and cutting down on resident inquiries.
• Enhance your resident experience. The holidays are stressful enough, and a package room gives residents peace of mind knowing their deliveries are safe and accessible. With secure, easy access to their items, residents experience less holiday hassle and more joy in receiving their packages on time. What’s more, modern package rooms empower you to manage holiday deliveries with an app.

 

Discover ButterflyMX’s package management solutions:

 

Deliver more for the holidays with ButterflyMX

During the holiday season, the volume of packages arriving at your property can skyrocket, creating a logistical nightmare for property managers. The ButterflyMX Package Room is designed to tackle these holiday hurdles head-on, offering a secure and efficient package management solution that benefits both residents and property staff.

Here’s how ButterflyMX’s Package Room streamlines holiday deliveries and beyond:

• Automated package logging and real-time notifications. ButterflyMX’s Package Room solution automatically logs each delivery and sends instant notifications to residents. This reduces staff time spent logging packages and ensures residents are immediately informed when their packages arrive.
• Flexible resident access. With ButterflyMX, residents can access your Package Room at their convenience using a secure PIN or via the ButterflyMX mobile app. No more restrictive hours or waiting for staff assistance—residents can retrieve their packages whenever they’re ready. This is especially convenient during the busy holiday season.
• Secure and organized storage. The ButterflyMX Package Room offers controlled access, so only verified residents and delivery personnel can enter. This minimizes the risk of package theft and keeps your property organized by avoiding the clutter of deliveries piling up in common areas.

Imagine the impact of a Package Room at your property during peak delivery seasons. Instead of cluttered lobbies and frustrated residents, make your holidays sustainable by implementing a streamlined, organized system that’s built to handle the holiday rush. It’s a straightforward, high-value solution that helps you stay ahead of the holiday surge and provides year-round benefits for your team and your residents.

 

 

The ButterflyMX advantage

This holiday season, give your property an edge by upgrading to a ButterflyMX Package Room. It’s a complete solution designed to handle high-volume deliveries while improving resident satisfaction and streamlining your staff’s day-to-day operations.

ButterflyMX benefits properties like:

• High and mid-density properties. Properties with a large number of residents, such as high-rise apartments or student housing, see especially high package volumes. A ButterflyMX Package Room can handle the influx while reducing strain on property staff, freeing up their time for other resident services.
• Luxury properties. For properties that prioritize premium amenities, the ButterflyMX Package Room is a valuable offering. It reflects a commitment to resident convenience and security—qualities that high-end residents expect.
• Communities prone to package theft. Properties in areas with a high risk of package theft benefit greatly from the added security of a ButterflyMX Package Room. Controlled access to a secure storage space keeps deliveries safe and gives your residents peace of mind.

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