Key takeaways: To maximize NOI and save time for your entire team, encourage your residents to renew their leases — and make it easy for them to do so. By investing in the resident experience, you’ll attain a higher rate of renewals and experience lower turnover... Read More
Key takeaways: The resident experience refers to your approach to residents’ well-being and sense of community. In order to improve the resident experience, consider your residents’ hierarchy of needs, including physiological, self-actualization,... Read More
Takeaways On-demand services are purchasable services such as apartment cleaning and dog walking. The most popular apartment services are maintenance, pet care, cleaning, and meal delivery. Investing in on-demand services for your building will improve resident... Read More
In recent years, we’ve seen the convenience of food delivery skyrocket. And whether your residents are ordering groceries from a delivery service or ordering delivery from a restaurant, they’ll need a way to facilitate those deliveries. For... Read More
Key takeaways Resident turnover is inevitable, but many effective ways exist to reduce turnover rates and save money. By implementing these six strategies to keep tenants happy from the moment they move in, you’ll be on your way to achieving your highest retention... Read More
