How to install ButterflyMX

Important note: You must be certified to install ButterflyMX video intercoms. If you are not certified, you risk voiding our two-year hardware warranty. Register for our free, 30-minute online course to get certified. Once certified, you’ll receive reduced pricing and may also be eligible for installation referrals.

Once you’re a ButterflyMX certified installer, follow the 8 steps below to install our video intercom.

 

How to install ButterflyMX:

  1. Remove the existing intercom (if applicable)
  2. Unbox and record the serial number
  3. Gather the supplies needed for installation
  4. Prepare the wiring
  5. Install the backplate
  6. Mount the intercom and terminate the cabling
  7. Secure the intercom by locking the latch key
  8. Call ButterflyMX Support to register the intercom

 

Step 1: Remove the existing intercom

If you are replacing an existing intercom, you will first need to remove it. Then, check the existing wiring for the network and power. If you are not replacing an existing intercom, you can skip this step.

How to remove an existing intercom »

 

Step 2: Unbox and record the serial number

Before you begin the installation, first unbox and record the serial number.

Important: You’ll need the serial number to register the intercom later on. Please record the serial number before the intercom is installed. 

How to unbox and register the intercom »

 

Step 3: Gather the supplies needed for the installation

Next, gather the supplies needed for the installation.

 

ButterflyMX provides

ButterflyMX does not provide:

  • Cat cable
  • Rex line
  • Uninterruptible Power Supply (UPS)
  • Extension cable for power
  • Isolation relays
  • 12 VDC adapter for isolation relays
  • Diodes (DC locks)
  • Resistors (AC locks)

 

Step 4: Prepare the wiring

Once you unbox and register the intercom, you can begin preparing the wiring before mounting the intercom to the wall or pedestal.

How to prepare the wiring »

 

Step 5: Install the backplate

Next, install the intercom’s backplate.

How to install the backplate »

 

Step 6: Mount the intercom and terminate the cabling

Now it’s time to mount the intercom and terminate the cabling. Depending on whether you are installing a recessed or a surface intercom, the instructions will be slightly different. Be sure to mount the intercom at a height that is ADA-compliant.

How to mount the recessed intercom »

How to mount the surface intercom »

 

Step 7: Secure the intercom by locking the latch key

Then, secure the intercom by locking the latch key.

 

Step 8: Call ButterflyMX Support to register the intercom

Finally, call the ButterflyMX support team. We’ll remotely set up the intercom for the specific property where you’ve installed it. The phone number for the support team is 571-480-6579 ext. 2.

Be sure to check out our installer resources page for more information about installing the ButterflyMX video intercom.

 

Author

Meredith Murray

My passion lies at the intersection of real estate & technology. Brooklynite always.

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