touchless office

After over a year spent working from home because of the pandemic, commercial office tenants are returning to a completely different environment. Building owners and operators are tasked with keeping office spaces safe and hygienic by minimizing the touching of shared surfaces. This is where the need for a touchless office comes in.

A “touchless” office refers to creating a work environment that reduces the number of possible infection points – shared surfaces that are touched by many people. For example: doorknobs, light switches, coffee machines, desks, and so on. Those surfaces collect microorganisms, which transfer germs and viruses. So, implementing a touchless office environment is important now more than ever.

The best way to design a touchless office is to adopt property technology (proptech). Proptech encompasses everything from commercial intercom systems to enable touchless building entry to hands-free thermometer kiosks to prevent the spread of disease. So, proptech is the simplest and most effective way to make your office building safer.

Read on to learn about how office spaces should use technology to ensure safe and sanitized offices in the “post-pandemic” era.

Here are six ways to create a touchless office with technology:

  1. Intercom systems with smartphone capabilities
  2. Touchless thermometer kiosks with hand sanitizer dispensers
  3. Desk or conference room reservation systems
  4. Smart locks for access to shared rooms
  5. IoT devices for office technology
  6. App-controlled light switches and smart thermostats


1. Intercom systems with smartphone capabilities

When you’re designing a hands-free office, even the simplest act of entering and exiting buildings poses a unique challenge.

Before the pandemic, employees and visitors coming to the office signed in on paper, swiped their RFID badges, or received instructions from a receptionist. Most people touched shared surfaces without thinking much about it. As we all know, Covid-19 disrupted the way we view germs and the transmission of viruses. Now, diligent handwashing and intensive surface disinfecting have been practiced more than ever before.

So, offices must rethink how property access is used. This is where commercial intercom systems with smartphone compatibility become essential. Office administrators already have a roster of employees who need access to the office, so they can easily add employee information into a property access system. It’s as easy as granting access to a Google Doc or Microsoft Teams, but for buildings!

Pair the intercom system with an automatic door opener to ensure a truly touchless entrance experience. This way, tenants can enter and exit the building without touching the door. All they’ll need to touch are their own smartphones to open the door.


Watch how touchless entry works with ButterflyMX:


Easy property access control

Authorized employees can simply swipe to open doors on their smartphones. Building managers can control which parts of the building each employee has access to. They can also easily grant or revoke access privileges as needed.

To grant guest access, tenants can assign virtual keys to visitors — such as job candidates or business associates — for a specific date and time. Then, instead of talking to receptionists or security guards, visitors can seamlessly access the building. All they have to do is open the virtual key on their smartphones and scan it at the video intercom system.


2. Touchless thermometer kiosks with hand sanitizer dispensers

Health screenings like temperature checks will most likely be routine for the time being. Instead of having a staff member stationed at the entrance screening everyone who enters the building, invest in touchless, infrared thermometer kiosks.

The kiosk, equipped with motion sensor technology, turns on whenever it detects a person and takes their temperature. Not only do these kiosks eliminate the need for extra staff, but they also significantly speed up the flow into the building.

Pro tip: Choose one with an automatic hand sanitizer dispenser attached or as an add-on.


Keeping everyone safe

If a tenant or visitor has a fever, then they should not enter the building. Some thermometer kiosks can be integrated into existing access control systems, so access is automatically denied to those who don’t meet health requirements. Also, some kiosks have face mask-detection abilities, so it’ll remind individuals to have one on.

Since the health screening information is saved only on the employee’s phone, using such systems doesn’t violate HIPAA laws. The property access systems will keep records of the date and time each person entered the building. So, if need be, employers can still securely conduct contact traces without accessing workers’ personal health information.


3. Desk or conference room reservation systems

The key to reopening offices is to do so gradually. You’re not going to have everyone return all at once. Instead, set a capacity limit for the building and ensure office administrators reinforce that guideline within their companies.

One simple way to do that is to implement an app-based desk or conference room reservation system. Choose cloud-based software with a mobile app so employees can reserve space on the go.


How it works in touchless offices

Set a capacity limit for the commercial property, as well as for individual offices. Tenants and their employees can sign up for certain times of the week to come into the office. Some apps show real-time occupancy data, so it’ll be easy to tell if employees are following guidelines.

Having a mobile app also makes it easier for employees to coordinate team meetings. Instead of sending endless emails, they can just look on the app to see which days the office space is available.

Also, as many companies adopt a hybrid/satellite office model, employers can easily keep track of their employees’ varying schedules using this reservation system. The pandemic might’ve forced employees to move out of business meccas, where businesses usually have their headquarters. Using a reservation system gives both property managers and tenants a pulse on how physical buildings are used going forward.


The Future of Commercial Ofice Spaces


4. Smart locks for access to shared rooms

In the pre-pandemic days, only certain tenants and their employees had physical keys to conference rooms, supply closets, and other restricted rooms. But today, remote work and the hybrid model mean that not all employees are in the office on a given day. As a result, there might be no one who can unlock these rooms.

That’s why you should replace traditional door locks with smart locks. Smart locks enable people to unlock doors through an app on their smartphones. Like smart intercom systems, smart locks empower property managers or employers to grant or revoke access to certain employees whenever necessary.

Furthermore, smart locks improve security. Physical keys can be shared, lost, or copied without anyone knowing. That puts the office in a vulnerable situation. However, smart locks log every entry event on a database, so office managers can always contact trace without any hassle. Even if the office administrator is working from home, he or she can easily give certain employees access to restricted rooms through the app.


5. IoT devices for office technology

As the Internet of Things (IoT) continues to grow, office technology will be integrated with property management systems. IoT facilitates communication among devices connected to the internet. Today, every electronic device is connected in one way or another. Even boring office technology is becoming “smart,” just like that TV in your living room.

This means that projectors in conference rooms, copy machines in break rooms, and even coffee makers in lounges can communicate with each other. These devices can become app-powered, meaning that employees can control them with smartphones. For example, instead of making copies from the copy machine’s touchscreen or keypad, employees can send pages to copy through an app without even touching the machine.

As technology rapidly advances, there’s no doubt that one day there will be one app that controls every aspect of office life. Even today, almost all devices have smartphone app capabilities – something you probably couldn’t imagine just a few years ago. Soon, all you’ll need to do is enter tenant information in a management system such as Google Workspace. With this one step, they’ll have controlled access to units, office technology, and facilities all in one app.


6. App-controlled light switches and smart thermostats

One of the most exciting prospects of the touchless office is becoming truly energy efficient. Installing app-controlled, smart lights and thermostats eliminates many potential inflection points and lowers the building’s energy emissions. Instead of keeping the lights and HVAC systems on 24/7, tenants can turn them on only when the office is in use.

What’s more, in an era when touching wall light switches and thermostats is risky business, smart thermostats and lights give everyone peace of mind. These smart technologies can be controlled from a smartphone or web-based dashboard, which means tenants can turn on the lights or adjust the thermostat without even touching them. Minimizing the touching of shared surfaces keeps everyone safe and healthy and also improves your tenant’s working experience.


There’s an app for that

App-controlled light switches are more efficient than sensor-controlled lights. Because with the latter, constantly turning them on and off actually uses more energy than leaving the lights on all day. It’s more energy-efficient to have tenants turn on the lights when they’re in the office and turn them off when leaving.

In the same vein, a smart thermostat empowers employees to adjust the room temperature from their smartphones. Even better, smart thermostats automatically detect the natural temperature of the room from sunlight and self-adjust the settings throughout the day. This can significantly conserve energy usage throughout the building — a benefit for both the planet and the building’s operating costs.


A touchless office is the new normal

The sooner we can accept that we probably won’t return to pre-pandemic times, the sooner we can adapt to the new normal and excel. Technology has made the unthinkable possible, and proptech is no exception.

Although real estate is known for slowly adapting to new technologies, time is of the essence here. From property access to occupancy control to minimal infection points, there’s a proptech solution for nearly everything.



Sarah Kim


Sarah Kim

Based in New Jersey, I love exploring the real estate industry and explaining how property technology can improve people’s lives.

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