Access Control Systems: Types, Benefits & How to Choose the Right One

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Aaron Rudenstine
Updated 23 min read
ButterflyMX offers one of the best access control systems.
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Key takeaways:

  • An access control system controls entry by reading a credential, checking permissions, and unlocking only approved doors, gates, or other access points.
  • The best fit depends on the property, the number of openings and users, the credential type, the deployment model, and the integrations your team needs.
  • Managed properties often need access control to support more than daily users, including visitors, deliveries, elevators, shared spaces, and remote administration.

 

ButterflyMX offers one of the best access control systems.

 

Replacing keys with an access control system sounds simple until you start mapping the real building. One entrance may need resident access. Another may serve vendors. A package room, elevator, gate, office suite, or amenity space may need different rules altogether.

An access control system is hardware and software that verifies a credential, checks whether that person or user group has permission, and unlocks a door, gate, or other entry point only when access is approved. In this article, access control refers to physical building access, not computer logins or network permissions.

The core idea is easy to understand. The buying decision takes more care. Readers need to know how readers, controllers, credentials, locks, and software work together; how cards, fobs, mobile credentials, PINs, and biometrics differ; and whether cloud, on-premise, or hybrid management fits the property. For apartments, mixed-use buildings, offices, gated communities, student housing, and senior living properties, the answer also depends on visitor access, delivery access, elevator permissions, and how much your team needs to manage remotely.

This guide will answer:

 

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What is an access control system?

An access control system is a set of hardware and software that controls who can enter a physical space and under what conditions. Instead of relying only on traditional keys, it checks a credential such as a card, fob, PIN, mobile credential, or biometric factor before deciding whether to unlock the entry point.

That entry point might be a front door, office suite, parking gate, package room, server room, elevator, amenity area, storage room, or staff-only space. The system lets administrators set different rules for different people, times, and locations.

It also helps to separate physical access control from logical access control. Physical access control manages entry into places such as buildings, rooms, gates, and elevators. Logical access control manages access to digital systems such as computers, applications, and networks. Both use ideas like authentication and authorization, but this guide focuses on building access.

The main value is not just replacing a lock. A well-planned system gives a property or organization a structured way to issue access, revoke it quickly, track events, and adjust permissions as residents move out, employees change roles, vendors rotate, or visitor needs change.

 

How does an access control system work?

Access control works by reading a credential, checking permissions, and unlocking only if the user is approved. The hardware and software can vary, but most systems follow the same basic sequence.

  1. A user presents a credential at an entry point. That may be a card or fob tap, a PIN entered into a keypad, a phone used near a reader, or a biometric scan.
  2. The reader captures the credential data and sends it to a controller or software platform.
  3. The system authenticates the credential, meaning it checks whether the credential is valid and recognized.
  4. The system authorizes the request, meaning it checks whether that credential is allowed to open that specific door, gate, or other entry point at that time.
  5. If access is approved, the controller signals the electric lock or related hardware to release for a set period.
  6. The system logs the event so administrators can review granted access, denied attempts, and other activity later.

The difference between authentication and authorization is important. Authentication asks whether the credential is legitimate. Authorization asks whether that legitimate credential should be allowed through this opening right now. A resident might have access to the lobby and package room but not a maintenance room. An employee might enter an office during business hours but be denied after hours.

Modern systems can add more context to this sequence. Some support mobile credentials through NFC or Bluetooth Low Energy. Others add remote administration through cloud software or visual verification through a video intercom. Those features do not change the basic logic of access control, but they can change how easy the system is to use, manage, and scale.

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Key components of an access control system

An access control system is easier to evaluate once you understand what each part does. Most systems rely on the same core pieces, even if the architecture differs by vendor, building, and installation.

  • Readers: The reader is the device at the door, gate, or entry point that detects or receives the credential. Depending on the system, a reader may accept cards, fobs, phones, PINs, or biometric input.
  • Credentials: A credential is what the user presents to request access. Common examples include RFID cards, fobs, PINs, mobile credentials, and biometric identifiers.
  • Controllers or control panels: The controller is the decision point. It receives credential data from the reader, checks permissions directly or through connected software, and tells the locking hardware whether to unlock.
  • Electric locks: Electric strikes, magnetic locks, and similar hardware physically secure the opening until the system signals them to release.
  • Management software: Software lets administrators add users, assign permissions, revoke credentials, set schedules, and review access events. Depending on the deployment model, the software may be cloud-based, on-premise, or hybrid.
  • Wiring and network connectivity: Readers, controllers, locks, and software need a way to communicate. That may involve local wiring, network connections, or a mix of building infrastructure and remote connectivity.
  • Entry devices and interfaces: Keypads, intercom interfaces, request-to-exit devices, and gate entry hardware may also be part of the larger access setup.

Not every component does the same amount of work. In some systems, the reader mainly captures data while the controller makes the access decision. In others, more functionality may sit closer to the door or be coordinated through software. For buyers, the practical question is how that design affects reliability, compatibility, management, and future expansion.

Lock behavior deserves attention, too. A fail-safe lock unlocks when power is lost, while a fail-secure lock stays locked when power is lost. Neither choice is universally better. The right approach depends on the opening, the safety context, and site-specific requirements, so it should be reviewed with qualified installers or other appropriate professionals during planning.

 

Types of access control systems

Access control systems are usually categorized in two ways: by the credential or entry method they use and by how the system is deployed and managed. A buyer often needs to think through both at the same time.

 

By credential or entry method

Card and fob systems are familiar to most users. They often fit buildings that already have badge or fob procedures in place. The tradeoff is that physical credentials can be lost, shared, or replaced, and someone usually has to issue and collect them.

Mobile access systems use a smartphone as the credential. Depending on the system, the phone may communicate with the reader through NFC, Bluetooth Low Energy, or another supported method. Mobile access can reduce the need to distribute physical credentials and can make access changes easier when administrators do not need to hand over a card or fob in person.

PIN and keypad systems rely on a code entered at the door or gate. They can be useful for temporary access, shared access, or areas where issuing a separate credential to every user would be unnecessary. Their weakness is also clear: codes can be shared, forgotten, or left unchanged for too long unless the property manages them carefully.

Biometric systems verify a physical characteristic such as a fingerprint or face. They can reduce reliance on something the user carries or remembers, but they also introduce added hardware, policy, privacy, and exception-handling considerations. For many buildings, biometrics make the most sense for select sensitive spaces rather than every entrance.

Video intercom-based entry is often part of the broader access strategy at managed properties. A visitor requests access, a resident or staff member verifies the person visually or remotely, and the system releases the door or gate if entry is approved. That matters for properties that need to handle guests, deliveries, service providers, and other people who are not everyday credentialed users.

 

By deployment model

Cloud-based access control is managed through remote software. Administrators can usually manage users, permissions, and event visibility without being tied to a local server room. This model often appeals to teams that manage multiple entrances, multiple properties, or frequent access changes.

On-premise access control uses local servers or site-based infrastructure. Some organizations prefer this model because it aligns with internal IT practices or gives them more direct control over local administration and infrastructure.

Hybrid access control combines local infrastructure with remote tools. It may fit a site that is modernizing in phases, working around legacy hardware, or balancing newer management needs with existing equipment.

For multifamily and other managed properties, the credential model and deployment model often affect each other. A mobile-first system with remote management may be easier to operate when resident turnover, visitor entry, and after-hours access changes happen often. ButterflyMX is most relevant in those environments, especially where mobile entry, video intercom use, and centralized administration are part of the property’s access needs.

 

Access control credentials explained

Credentials shape the user experience more than almost any other part of the system. They also affect security, administration, hardware choices, and long-term cost. The best credential is not universal; it depends on how people enter, how often permissions change, and what your building infrastructure can support.

Credential type How it works Often fits Main tradeoff
Cards and fobs User taps or presents a physical credential Buildings with familiar badge or fob routines Credentials can be lost, shared, or replaced
Mobile credentials User presents a phone-based credential Properties that value remote changes and phone-based access Requires compatible hardware and backup planning
PINs and keypads User enters a code at the entry point Temporary, shared, or lower-friction access needs Codes can be shared or poorly managed
Biometrics System checks a physical trait against an approved record Selected areas needing stronger identity assurance Adds privacy, policy, and exception concerns
Multi-factor access User presents more than one factor Sensitive areas where added friction is acceptable Improves assurance but slows entry

 

Cards and fobs

Cards and fobs often use RFID technology so the credential can be read when it is tapped or brought near a reader. They are familiar, easy to explain, and useful in buildings with many users or mixed comfort levels with technology. Their limits are practical: they can be lost, copied depending on the system, or handed to someone else.

 

Mobile credentials

Mobile credentials use a phone instead of a physical badge or fob. Depending on the system, they may rely on near field communication (NFC) for close-range tap-style entry or Bluetooth Low Energy for supported proximity-based interactions. For administrators, one advantage is that access can often be issued or revoked remotely. For users, the appeal is simple: many people already carry their phones everywhere.

Mobile credentials can be a strong fit for multifamily, student housing, and mixed-use properties where turnover and guest access create frequent changes. They are not automatically right for every opening, though. Some properties still prefer backup credentials or a mixed strategy for staff, contractors, or residents who do not want to rely only on a phone.

 

PINs and keypads

PINs are useful when a property wants temporary or shared access without issuing a physical credential. A delivery entrance, amenity space, or service access point might use codes for certain user groups. The tradeoff is that a code proves knowledge, not possession. If codes are shared casually or left unchanged, the system becomes harder to control.

 

Biometrics

Biometric credentials match a person’s physical trait against a stored reference. In access control, that usually means checking whether a fingerprint, face, or other identifier matches an approved record. Biometrics can strengthen identity assurance for some openings, but they also raise policy, privacy, storage, and exception-handling questions. Those questions should be considered alongside the hardware decision.

 

Multi-factor access

Some openings require more than one factor, such as a card plus a PIN or a mobile credential plus a secondary approval step. Multi-factor access can add protection for sensitive spaces, but it also adds friction. An entrance used hundreds of times per day may need a different balance than a restricted office, storage room, or back-of-house area.

Whatever credential you choose, compatibility matters. Not every reader supports every credential method, and not every legacy environment can adopt new credentials without hardware changes. Credential planning should happen alongside reader, software, and infrastructure planning, not after the purchase decision is already made.

 

Cloud vs on-premise access control

Cloud and on-premise systems solve the same core problem, but they put management in different places. That difference affects IT involvement, remote visibility, maintenance, scaling, and how quickly administrators can make access changes.

The table below compares the three common deployment approaches using decision factors that matter in real buildings.

Option How it is managed Best fit Main advantages Main tradeoffs Key decision signal
Cloud-based Through a remote software platform Teams that want remote visibility and simpler administration Remote management, easier scaling, centralized oversight Ongoing platform dependence and vendor model considerations Flexibility and off-site management matter most
On-premise On local servers or site-based infrastructure Organizations that want tighter local control and in-house oversight Local management control and familiar IT ownership More local maintenance and less built-in remote convenience Local control matters more than admin simplicity
Hybrid Split between local infrastructure and remote tools Sites balancing legacy constraints with newer capabilities Flexibility and phased modernization More complexity than a single-model approach Transition needs or mixed requirements exist

Cloud-based management is often attractive when a property team needs centralized visibility across several entrances or sites. It can also help when permissions change often and administrators do not want to rely on site-by-site updates. In managed property settings, those changes may include resident move-ins and move-outs, staff changes, vendor access, or visitor-related administration.

On-premise systems can make sense when an organization already has local infrastructure and internal processes built around it. The tradeoff is responsibility. Local control often means more direct involvement in maintenance, updates, and day-to-day administration.

Hybrid models are common during upgrades because not every property can or should replace everything at once. Existing readers, controllers, wiring, or policies may shape what can be modernized first. A hybrid approach can support phased change, but it may also be harder to manage than one clear model.

No deployment model is automatically more secure or universally better. Security, compatibility, and maintainability depend on the specific implementation, the quality of administration, and how well the system fits the property. For many multifamily and managed-property teams, remote management and centralized administration are major decision signals, which is where ButterflyMX may be relevant to evaluate.

 

Benefits of access control systems

Organizations adopt access control because keys are hard to manage at scale. Once a building has many users, shared spaces, vendors, changing staff, or multiple entrances, administrators need more than a lock-and-key system.

  • Better control over entry: Administrators can decide which users can enter which spaces, at what times, and under what conditions.
  • Faster credential changes: If an employee leaves, a resident moves out, or a vendor no longer needs access, permissions can usually be updated faster than replacing physical keys across multiple locks.
  • Access logs and audit trails: The system can record granted access and denied attempts, giving administrators a clearer record of entry activity.
  • Remote administration: Depending on the deployment model, managers may be able to adjust permissions without traveling to the building for every change.
  • Scalability: As a property adds users, doors, gates, or amenities, a structured access system is usually easier to expand than an improvised mix of keys and standalone locks.
  • Integration potential: Access control may connect with tools such as video intercoms, cameras, elevators, or property-related software, depending on the products and architecture involved.

These benefits have limits. No access control system removes all risk, and not every building needs the most advanced setup available. Value comes from matching the system to the property’s risks, traffic patterns, staffing model, and user expectations.

For managed properties, the administrative side can be just as important as the security side. A system that handles resident access but makes visitor entry, delivery coordination, or staff permissions difficult may still create daily friction. That is why many buyers evaluate convenience, visibility, remote management, and integration needs alongside the door hardware itself.

 

How to choose the right access control system

The right access control system depends on what you are protecting, who needs access, how often permissions change, and how much complexity your team can manage consistently. Start with the building and its users, then compare products against those needs.

 

Start with your openings and user groups

Map the openings you need to control: front doors, office suites, parking gates, package rooms, elevators, shared amenities, storage areas, and back-of-house spaces. Then define the user groups that need different permissions. Residents, staff, maintenance teams, vendors, delivery personnel, tenants, and visitors rarely need the same access.

This is where access control lists and permission structures matter. An access control list is the set of rules that tells the system which credential can open which door and under what conditions. The clearer those rules are before purchase, the easier it is to compare systems in a useful way.

 

Choose a credential approach that fits daily use

Think about what users will actually use and what administrators can realistically maintain. Cards may work well where badge issuance is already routine. Mobile access may fit better where convenience, remote updates, and phone-based entry matter. Keypads may be useful for temporary or shared access. Sensitive spaces may justify multi-factor access.

The best choice is not the most advanced credential on paper. It is the credential strategy that balances user experience, security expectations, hardware compatibility, and administrative effort.

 

Review infrastructure and installation constraints

Before committing to a design, assess your doors, frames, gates, locking hardware, wiring, and network environment. Some upgrades are straightforward. Others may require electrical work, new cabling, door hardware changes, or a broader retrofit. Legacy compatibility can be limited, so buyers should treat reuse assumptions carefully until installers confirm them.

Gates and elevators add another layer. Access control can manage who is allowed to request entry or access a floor, but it does not replace a gate operator or the elevator system itself. Those surrounding systems still shape what an access upgrade can do.

 

Identify integration needs early

Integration requirements should not be an afterthought. If the system needs to work with a video intercom, camera environment, elevator controls, visitor access process, or building management tools, include that requirement from the beginning. A strong standalone door system may still be the wrong fit if it cannot support the larger entry and administration needs of the property.

This is one area where ButterflyMX can be especially relevant for managed properties. When buyers want building entry, mobile access, video intercom use, and visitor management to work together more closely, ButterflyMX may belong on the evaluation list.

 

Plan for scaling, maintenance, and remote administration

Many access decisions look different after a property grows. A setup that works at one entrance may become hard to manage across multiple buildings, many user groups, or frequent move-ins and move-outs. Consider how new openings will be added, who will issue and revoke credentials, how after-hours changes will be handled, and whether your team needs visibility across sites.

Cloud-based tools may appeal to distributed teams or properties that are not always staffed on site. On-premise control may fit organizations that want tighter internal IT ownership. Either way, the better choice is the one your team can maintain reliably over time.

 

Account for cost and policy requirements without guessing

Access control costs vary widely because every property has a different mix of doors, gates, users, credentials, locks, software, wiring, and integrations. Without approved pricing for a specific system and site, it is safer to compare cost drivers than to rely on a universal price range.

Some organizations also have internal policies, industry expectations, or compliance-related requirements that affect access decisions. Those needs are not the same for every building. If they apply to your organization, they should be reviewed with the appropriate internal, legal, security, or compliance stakeholders before the system is selected.

 

Keep the tradeoffs visible

Every system involves tradeoffs. Mobile access can improve convenience but may require compatible readers and backup planning. Cards and fobs are familiar but create replacement and handoff issues. On-premise control may feel familiar to some teams but usually adds local maintenance responsibilities. Retrofitting legacy hardware may reduce disruption, while full replacement may offer a cleaner long-term path in some cases.

Keeping those tradeoffs visible leads to better decisions than searching for one universal best system.

 

Access control for different property types

Access control needs change with the property. An apartment building, office, mixed-use property, gated community, student housing community, and senior living community may all use similar components, but the access rules and daily management challenges can be very different.

 

Multifamily apartment buildings

Multifamily properties often need a mix of resident convenience and controlled access. The front entrance is only one part of the system. Managers may also need to plan for side doors, package rooms, shared amenities, garages, storage areas, elevators, staff areas, and service entrances.

Visitor entry, delivery access, and staff access can create as much administrative work as resident credentials. That is why mobile access, remote administration, and video intercom capabilities often become more valuable in apartment settings. ButterflyMX fits most naturally here because managed residential buildings frequently need a connected approach to resident entry, visitor access, and building staff management rather than a simple single-door credential system.

 

Commercial office buildings

Office buildings often focus on employee access, visitor management, after-hours permissions, and access to suites or restricted internal rooms. Scheduled permissions and access logs can matter as much as the front-door experience. If the building has multiple tenants, the permission structure may need to separate building-wide rules from tenant-specific rules.

 

Mixed-use properties

Mixed-use buildings need clear separation between residential, commercial, public, semi-private, and staff-only areas. Residents, retail staff, office employees, service vendors, delivery personnel, and visitors may use the same property in different ways. Permission design matters because the system has to support those differences without making everyday access confusing.

 

Gated communities

Gated communities often care about perimeter and vehicle access as much as pedestrian doors. That changes the hardware and installation discussion because the access point may involve gate hardware, call boxes, resident vehicle access, and visitor vehicle procedures. The access system helps control authorization, but the mechanical gate equipment remains a separate part of the entry environment.

 

Student housing

Student housing tends to have high turnover, frequent permission changes, and large user populations. Those conditions make remote credential management and efficient onboarding more important. Shared spaces and temporary access are also common, so the property may need a system that can handle frequent updates without heavy manual work.

 

Senior living communities

Senior living properties often need to balance ease of use with controlled access. The best credential may not be the most advanced one. It has to be practical for residents, staff, and visitors while still supporting the property’s security goals. Clear entry methods, thoughtful permissions, and easy administration can matter more than maximizing feature count.

Across these property types, the pattern is consistent: the best access control system is the one that fits the real mix of users, openings, traffic, and administrative responsibilities at the property.

 

Frequently asked questions

What is the most common type of access control system?

Card- and fob-based systems are among the most familiar access control options in many buildings. Mobile access is also becoming more important for managed properties that want easier credential changes, phone-based entry, and remote administration.

 

How much does an access control system cost?

Access control system cost varies based on the number of doors or gates, number of users, credential type, locking hardware, software model, installation complexity, and integrations. Without a specific site assessment, it is more useful to compare cost drivers than to rely on a universal price range.

 

Can access control systems integrate with video intercoms?

Yes, many access control systems can integrate with video intercoms to support visual verification and remote entry management. This can be especially useful in multifamily and mixed-use properties where visitors, deliveries, and service providers need a different entry process than residents or staff. Compatibility depends on the specific products and system architecture.

 

What is the difference between fail-safe and fail-secure locks?

Fail-safe locks unlock when power is lost, while fail-secure locks stay locked when power is lost. The right choice depends on the opening, safety context, and site-specific requirements, so buyers should confirm the appropriate approach with qualified professionals during planning and installation.

 

An access control system is a way to decide who can enter, where they can go, and how those permissions change over time. The strongest choice is not simply the newest credential or the most complex deployment model. It is the system that fits your doors, gates, users, visitor needs, integrations, staffing model, and long-term management plan.

For managed properties, that evaluation often reaches beyond basic entry. Visitor access, deliveries, video intercom use, elevator permissions, mobile credentials, and remote administration can all shape what a practical system should look like. If those needs are central to your property, ButterflyMX may be worth considering as you compare options for mobile-first property access and building entry management.

See how ButterflyMX helps managed properties modernize building access.

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Aaron is the CEO of ButterflyMX. He specializes in building highperforming teams to launch and grow new technology products. He was a cofounder of Citymaps, which was acquired by TripAdvisor in 2016, and is an investor in Reddit, Button, Omaze, Henry The Dentist, Parallel Wireless, Clear Ballot, Pinata, and FilmRise. He is an angel investor, board member, advisor, author, and a results oriented technology executive with extensive experience at startups, growth-stage, and publicly traded companies. Aaron holds an MBA from Harvard.